hr-survey.com

Systems - Employee Satisfaction Survey Sample #2





Surveys Measuring Systems:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Systems, Communication, Flexibility, Teamwork, Work/Life, Human Resources, Turnover, Resources, Wellness Program, Vision


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


Systems

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company has an excellent employee hiring and selection system
  1. Training is implemented as a coordinated part of an overall system of employee development
  1. The Company uses a systematic process for identifying employee development needs and implementing solutions
  1. Managers are skilled and trained in the various systems to help employees when needed
  1. The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems
What are your suggestions for how we can improve Systems?


Communication

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Co-Workers are willing to listen to my ideas
  1. I know what is expected of me at work
  1. Communication is good between departments.
  1. My Supervisor is willing to listen to my ideas
  1. Information and knowledge are freely shared at the Company
What are your suggestions for how we can improve Communication?


Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The hiring procedures are flexible to handle unique situations and needs
  1. The Leadership is flexible and learns rapidly about changing markets
  1. The Leadership is willing to change to meet new objectives
  1. I would be willing to work in a different location if needed
  1. I am willing to try new jobs within the Company
What are your suggestions for how we can improve Flexibility?


Teamwork

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Other team members will help me if I need help
  1. Employees work together to share ideas and resolve issues
  1. Teamwork is positively impacting our business results.
  1. At this company, work groups cooperate with each other to minimize unnecessary work.
  1. Our team fosters open communication
What are your suggestions for how we can improve Teamwork?


Work/Life

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Supervisor would let me leave work early if I needed to.
  1. My work schedule is flexible enough to meet my needs
  1. The Company offers me the flexibility I want in allowing me to work at home or change my hours, when required
  1. I can take time off to handle personal commitments.
  1. I can adjust my work schedule if needed
What are your suggestions for how we can improve Work/Life?


Human Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The HR department has communicated benefit updates and changes regularly and clearly.
  1. The HR department handles questions and issues fairly.
  1. I have confidence in the HR department to resolve payroll and benefit issues.
  1. CompanyName has adequate HR staff and resources to meet the company's needs.
  1. Human Resources cooperates and works together with all departments to effectively achieve the Company's objectives.
What are your suggestions for how we can improve Human Resources?


Turnover

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I plan to be working at the Company forever
  1. Our department is able to attract and retain excellent employees
  1. The level of pay offered by the Company helps to reduce turnover
  1. Opportunities for advancement at CompanyName help reduce turnover.
  1. Management helps reduce turnover.
What are your suggestions for how we can improve Turnover?


Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company has the right people in the right places.
  1. I understand the process of allocating fiscal resources
  1. I have all the tools and equipment I need to do my job well
  1. I understand the budget process
  1. I can manage information and technical resources to achieve objectives
What are your suggestions for how we can improve Resources?


Wellness Program

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company wellness program focuses on preventive care, quality of life, and employee satisfaction
  1. I feel confident in using the wellness program
  1. The Company wellness program is easy to use
  1. The Company is committed to a healthy workforce
  1. The wellness program provides a wide array of services to meet my needs
What are your suggestions for how we can improve Wellness Program?


Vision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company focus is clearly on customers and the development of innovative products
  1. Goals and objectives are integrated and aligned with the Company vision
  1. The Company vision includes expectations for employees and departments
  1. Our Company is committed to providing competitive products and services
  1. Management is able to communicate a shared vision of the Company to all employees
What are your suggestions for how we can improve Vision?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: