Systems - Employee Satisfaction Survey Sample #2





Surveys Measuring Systems:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Systems, Communication, Flexibility, Teamwork, Work/Life, Human Resources, Turnover, Resources, Wellness Program, Vision


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Systems

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company uses a systematic process for identifying employee development needs and implementing solutions
  1. Managers are skilled and trained in the various systems to help employees when needed
  1. Training is implemented as a coordinated part of an overall system of employee development
  1. The Company has an excellent employee hiring and selection system
  1. Continuity of leadership is achieved through effective succession planning
What are your suggestions for how we can improve Systems?


Communication

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I feel well informed about company goals and strategic directions.
  1. Company communications keep me up-to-date.
  1. I can confidently interact with all tiers of the organization
  1. Goals, objectives, and strategies are clearly communicated.
  1. Our manager communicates Corporate initiatives in a relevant and actionable manner to employees in the department
What are your suggestions for how we can improve Communication?


Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Coworkers embrace change, value feedback, and are willing to experiment with different methods to find the most effective solutions.
  1. Senior leadership changes strategies as needed.
  1. The HR Department encourages flexibility in the onboarding process.
  1. My coworkers are capable of adjusting to necessary modifications in the work environment.
  1. The company recognizes and quickly adapts to shifts in the environment, market, or industry.
What are your suggestions for how we can improve Flexibility?


Teamwork

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. People in this organization work well across departments.
  1. Colleagues actively and openly participates in group meetings as team members and listen to others' contributions.
  1. Colleagues shares relevant information, ideas, opinions, and feelings with other district team members
  1. The team promotes open participation and communication
  1. The team leader provides assistance and support to other team members when needed
What are your suggestions for how we can improve Teamwork?


Work/Life

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I am able to achieve my key performance indicators without having to put in overtime
  1. The Company should establish a program to assist employees who have to care for an elderly relative
  1. I am able to balance the demands of my time between my work life and my personal life
  1. I am able to complete required tasks before moving on to the next assignment
  1. I am able to say "no" when asked to take on additional tasks if I do not have the time available
What are your suggestions for how we can improve Work/Life?


Human Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The HR department has communicated benefit updates and changes regularly and clearly.
  1. CompanyName has adequate HR staff and resources to meet the company's needs.
  1. I have confidence in the HR department to resolve payroll and benefit issues.
  1. Human Resources cooperates and works together with all departments to effectively achieve the Company's objectives.
  1. The Human Resources staff is accessible and responsive when I need assistance.
What are your suggestions for how we can improve Human Resources?


Turnover

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. There is a lack of opportunities in the company
  1. The level of benefits offered by the Company helps to reduce turnover
  1. Employees with poor performance are terminated
  1. I would describe my department as toxic
  1. The benefits package provided by CompanyName helps reduce turnover.
What are your suggestions for how we can improve Turnover?


Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company has the right people in the right places.
  1. My workplace is a physically comfortable place to work
  1. I can manage information and technical resources to achieve objectives
  1. I understand the budget process
  1. I have all the tools and equipment I need to do my job well
What are your suggestions for how we can improve Resources?


Wellness Program

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company wellness program focuses on preventive care, quality of life, and employee satisfaction
  1. I feel the wellness program is an excellent support resource for employees
  1. I would encourage others to use the wellness program
  1. The Company wellness program is personal and confidential
  1. I feel confident in using the wellness program
What are your suggestions for how we can improve Wellness Program?


Vision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company vision includes expectations for employees and departments
  1. My manager inspires individuals to achieve success by clearly communicating the organization's vision and motivating them to align their personal goals with this vision
  1. The Company is effective in managing growth
  1. The vision developed by our department is a catalyst for innovation and change
  1. My manager builds a strategic vision by analyzing the company's current position and the market environment, identifying strengths, weaknesses, opportunities, and threats
What are your suggestions for how we can improve Vision?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: