hr-survey.com

Systems - Employee Satisfaction Survey Sample #2





Surveys Measuring Systems:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


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Systems

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Training is implemented as a coordinated part of an overall system of employee development
  1. Managers are skilled and trained in the various systems to help employees when needed
  1. The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems
  1. The Company uses a systematic process for identifying employee development needs and implementing solutions
  1. The Company has an excellent employee hiring and selection system
What are your suggestions for how we can improve Systems?


Communication

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I believe I am an effective listener who is responsive to information needs
  1. My boss gives clear and convincing presentations
  1. I am comfortable communicating with colleagues and partners
  1. I feel well informed about company goals and strategic directions.
  1. Leaders in our department convey ideas confidently and succinctly
What are your suggestions for how we can improve Communication?


Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The company supports a flexible culture that values continuous improvement and innovation.
  1. The team leader actively listens to others, considers their viewpoints, and incorporates these insights into the decision-making process.
  1. Senior leadership is flexible in adjusting to the demands of the market place.
  1. Coworkers demonstrate the ability to think outside the box and adjust as needed.
  1. Our team is flexible and resilient in addressing critical incidents.
What are your suggestions for how we can improve Flexibility?


Teamwork

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Colleagues shares relevant information, ideas, opinions, and feelings with other district team members
  1. At this company, work groups cooperate with each other to minimize unnecessary work.
  1. Our supervisor promotes a team spirit within and outside department; partners with other work groups
  1. My coworkers appreciate the input from other team members
  1. Our team environment facilitates good rapport between team members
What are your suggestions for how we can improve Teamwork?


Work/Life

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I am able to attend to both my personal life and my work schedule
  1. I am able to put my phone away when I need to
  1. I can adjust my work schedule if needed
  1. I can meet my key performance indicators without having to work extra hours
  1. I have found a good work/life balance that works well for me
What are your suggestions for how we can improve Work/Life?


Human Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I have confidence in the HR department to resolve payroll and benefit issues.
  1. Human Resources treats all employees with courtesy and respect.
  1. The HR department handles questions and issues fairly.
  1. Information from Human Resources is informative, relevant/timely and consistent.
  1. The HR department has communicated benefit updates and changes regularly and clearly.
What are your suggestions for how we can improve Human Resources?


Turnover

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My current work environment is hostile
  1. I sometimes feel overworked or overwhelmed in my job
  1. Employees with poor performance are terminated
  1. The level of benefits offered by the Company helps to reduce turnover
  1. The recent terminations in our department were from a reduction in force
What are your suggestions for how we can improve Turnover?


Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I understand the process of allocating fiscal resources
  1. My workplace is a physically comfortable place to work
  1. The Company has the right people in the right places.
  1. I understand the budget process
  1. I have all the tools and equipment I need to do my job well
What are your suggestions for how we can improve Resources?


Wellness Program

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company wellness program is easy to use
  1. The wellness program is convenient for me
  1. I feel the wellness program is an excellent support resource for employees
  1. The Company is committed to a healthy workforce
  1. The wellness program provides a wide array of services to meet my needs
What are your suggestions for how we can improve Wellness Program?


Vision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Goals and objectives are integrated and aligned with the Company vision
  1. My manager articulates a vision for the department that is aligned with the division/company's vision
  1. My manager charts a bold course for the department's rapid evolution and expansion
  1. My manager creates a compelling vision inspires employees, giving them a sense of purpose and direction
  1. The project manager focuses subordinates' work on critical aspects of the vision
What are your suggestions for how we can improve Vision?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: