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Systems - Employee Satisfaction Survey Sample #2





Surveys Measuring Systems:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Systems, Communication, Flexibility, Teamwork, Work/Life, Human Resources, Turnover, Resources, Wellness Program, Vision


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

Edit this Survey
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Systems

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company has an excellent employee hiring and selection system
  1. The Company uses a systematic process for identifying employee development needs and implementing solutions
  1. Continuity of leadership is achieved through effective succession planning
  1. The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems
  1. Managers are skilled and trained in the various systems to help employees when needed
What are your suggestions for how we can improve Systems?


Communication

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Employees in my department present clear and persuasive information in reports
  1. My manager is able to communicate ideas effectively and succinctly to both individuals and groups, in any setting
  1. My supervisor explains issues logically, breaking down complex issues into manageable pieces of information
  1. The project lead is able to demonstrate persuasiveness in pursuit of objectives
  1. There is good communication between me and my supervisor
What are your suggestions for how we can improve Communication?


Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My manager embraces uncertainty with confidence and creativity to find solutions amidst chaos.
  1. Our company fosters a culture of flexibility and agility.
  1. The supervisor is able to quickly recover from setbacks.
  1. The supervisor is open to change and new ways of doing things.
  1. My manager will pivot strategies, operations, or processes in real-time to meet new challenges or seize new opportunities.
What are your suggestions for how we can improve Flexibility?


Teamwork

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Team members listen to each other without interrupting
  1. The supervisor shows respect for other team members
  1. My team makes effective business decisions
  1. We foster an environment where differences are celebrated, and collaboration is built on mutual understanding.
  1. We listen and are attentive to other team members
What are your suggestions for how we can improve Teamwork?


Work/Life

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I feel that I have a realistic work schedule
  1. I do not feel that I am too busy to take a break if needed
  1. I can take time off to handle personal commitments.
  1. I have a regular exercise routine that I follow
  1. The Company should offer financial and legal counseling for employees
What are your suggestions for how we can improve Work/Life?


Human Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Human Resources treats all employees with courtesy and respect.
  1. Human Resources cooperates and works together with all departments to effectively achieve the Company's objectives.
  1. I have confidence in the HR department to resolve payroll and benefit issues.
  1. The Human Resources staff is accessible and responsive when I need assistance.
  1. Information from Human Resources is informative, relevant/timely and consistent.
What are your suggestions for how we can improve Human Resources?


Turnover

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I would describe my department as toxic
  1. There is a lack of opportunities in the company
  1. The level of benefits offered by the Company helps to reduce turnover
  1. I plan to be working at the Company forever
  1. The level of pay offered by the Company helps to reduce turnover
What are your suggestions for how we can improve Turnover?


Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I have all the tools and equipment I need to do my job well
  1. The Company has the right people in the right places.
  1. My workplace is a physically comfortable place to work
  1. I understand the budget process
  1. My workplace is well maintained and safe
What are your suggestions for how we can improve Resources?


Wellness Program

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I feel the wellness program is an excellent support resource for employees
  1. I feel confident in using the wellness program
  1. The Company wellness program focuses on preventive care, quality of life, and employee satisfaction
  1. The Company wellness program is personal and confidential
  1. I would encourage others to use the wellness program
What are your suggestions for how we can improve Wellness Program?


Vision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Department heads understand the vision of the Company and promotes it ahead of any self-interests
  1. The department works to facilitate employees' adoption of the organization vision
  1. My manager shapes strategies that resonate with the department's shared vision
  1. Our department has a culture that aligns with the organization's vision.
  1. The CEO communicates a vision of where the Company needs to be in the future
What are your suggestions for how we can improve Vision?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: