Systems - Employee Opinion Survey Sample #1





Surveys Measuring Systems:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Opinion Survey. We recognize that our employees are our biggest asset and we are committed to continuing to ensure that the [Company] is considered a great place to work. We would like to hear from you as your opinions will help to guide our objectives.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Systems, Communication, Problem Solving, Performance, Management, Resourcefulness, Training, Respect for Others, Hiring, Employee Relations


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Systems

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems
  1. The Company uses a systematic process for identifying employee development needs and implementing solutions
  1. The Company has an excellent employee hiring and selection system
  1. Managers are skilled and trained in the various systems to help employees when needed
  1. Continuity of leadership is achieved through effective succession planning
If [Participant Name] were to make improvements in Systems, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Communication

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. Information and knowledge are freely shared at the Company
  1. Coworkers use correct spelling, grammar and punctuation
  1. My coworkers communicate effectively with colleagues and customers
  1. I can confidently interact with all tiers of the organization
  1. The internal communication I receive through road shows, e-mails and newsletters about the direction and successes of the business is effective
If [Participant Name] were to make improvements in Communication, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Problem Solving

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. My team works to simplify problems to make them more manageable
  1. My Department anticipates and resolves problems
  1. In my job I focus on problem solving instead of fault finding
  1. We resolve issues in our organization without resorting to blame, anger, or retribution.
  1. We work together to solve problems
If [Participant Name] were to make improvements in Problem Solving, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Performance

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. I am held accountable for achieving specific results
  1. I get a sense of personal accomplishment from my work
  1. My Supervisor is able to manage time effectively
  1. My job enables me to make use of my skills and abilities
  1. My Department is able to meet its deadlines
If [Participant Name] were to make improvements in Performance, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Management

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. Managers are held accountable for achieving results
  1. Managers establish responsibility and accountability among employees
  1. Managers encourage initiative
  1. The managers involve us in decisions affecting our work
  1. My Manager sets a good example
If [Participant Name] were to make improvements in Management, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Resourcefulness

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. We are encouraged to do more with less
  1. Employees in my department are committed to fixing issues and solving problems
  1. My Supervisor wants employees to use the supplies wisely
  1. I know who to contact when I need help getting something done
  1. My manager encourages us to find innovative solutions to problems
If [Participant Name] were to make improvements in Resourcefulness, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Training

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. The on-the-job training I received has prepared me for this job
  1. I feel I am well prepared and have the tools to succeed in my role as an associate, supervisor, manager, or top leader.
  1. The Company employs competent and skilled trainers
  1. I have received good training to do my job
  1. The Company supports efforts by employees to obtain training on new skills
If [Participant Name] were to make improvements in Training, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Respect for Others

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. I am treated with respect by others with whom I work.
  1. Co-workers treat each other with respect
  1. Disrespectful behavior is not tolerated.
  1. At this company, my suggestions are given serious consideration.
  1. Co-workers respect each others' opinions
If [Participant Name] were to make improvements in Respect for Others, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Hiring

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. Managers follow the hiring procedures
  1. The hiring process is efficient and easy to follow
  1. Hiring procedures are clearly defined
  1. The Company is successful in recruiting to fill both long-term and short-term positions
  1. The hiring procedures consistently hire excellent candidates
If [Participant Name] were to make improvements in Hiring, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Employee Relations

Strongly
Disagree
1
2
Neutral
3
4
Strongly
Agree
5
Not
Applicable
  1. Supervisors are willing to delegate responsibilities to employees
  1. Good performance is rewarded at the Company
  1. The administrative policies are implemented fairly across the organization
  1. I am comfortable going to Human Resources when I have about a problem or issue
  1. Management and Labor trust each other
If [Participant Name] were to make improvements in Employee Relations, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?




  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: