Systems - Employee Survey Sample #7

Surveys Measuring Systems:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)

Dear Employee:

Welcome to the Employee Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions Included:
Systems, Decision Making, Job Content and Design, Customer Service, Resourcefulness, Respect for Others, Work/Life, Corporate Culture, Staffing, Employee Assistance Program

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.

Add a higher deductible plan ($1,000 - $2,500)
Increase vision care
Increase dental care
Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,

and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)

What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.

Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
Higher office visit co pays (the dollar amount you pay for office visits)
Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
More network restrictions (smaller group of doctors and specialists to choose from)
No dental coverage
Other, please specify

How often would you like to participate in after hours company event?

Every other month
Quarterly
Twice a year
Just the Christmas Party
How would you rate your satisfaction with the communication between you and [Company]?

Very Dissatisfied
Dissatisfied
No Opinion
Satisfied
Very Satisfied
What would you change about your current job or position?
Please identify factors that would improve your job performance in the coming year.
When your performance was discussed with you in the past,
how often did you receive practical suggestions for improving your work?

Very Often
Sometimes
Rarely
Never
How would you rate your overall satisfaction with the company in the past year?

Very Dissatisfied
Dissatisfied
No Opinion
Satisfied
Very Satisfied
Please give any comments or suggestions on how the company can be improved in the coming year:

Systems	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
Continuity of leadership is achieved through effective succession planning (Click here to add a comment)
The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems (Click here to add a comment)
Training is implemented as a coordinated part of an overall system of employee development (Click here to add a comment)
The Company uses a systematic process for identifying employee development needs and implementing solutions (Click here to add a comment)
Managers are skilled and trained in the various systems to help employees when needed (Click here to add a comment)
If [Participant Name] were to make improvements in Systems, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Decision Making	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
Facilitates meetings with others to try to consider alternative courses of action (Click here to add a comment)
Coworkers are able to acts in the absence of guidance (Click here to add a comment)
My coworkers examine relevant factors needed to make a decision (Click here to add a comment)
My manager takes decisive action to address problems (Click here to add a comment)
Company leadership is not afraid to take risks that may yield significant results. (Click here to add a comment)
If [Participant Name] were to make improvements in Decision Making, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Job Content and Design	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
I am clear about the expectations of my role. (Click here to add a comment)
My job makes good use of my skills and abilities (Click here to add a comment)
The job re-classification process is simple and efficient (Click here to add a comment)
Overall, my workload is reasonable. (Click here to add a comment)
I can make positive suggestions and improve how the Company operates (Click here to add a comment)
If [Participant Name] were to make improvements in Job Content and Design, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Customer Service	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
My Department is committed to customer service (Click here to add a comment)
Our teamâs current activities reflect a strong focus on the customer (Click here to add a comment)
My supervisor is focused on improving customer service. (Click here to add a comment)
Managers are focused on improving customer service (Click here to add a comment)
The training I receive reinforces customer focus (Click here to add a comment)
If [Participant Name] were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Resourcefulness	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
Employees in my department are encouraged to build relationships across departments (Click here to add a comment)
Employees in my department take the initiative to address problems immediately (Click here to add a comment)
Leaders recognize and reward those who are innovative/creative (Click here to add a comment)
We are encouraged to take advantage of training inhouse and outside the company to improve our skill levels (Click here to add a comment)
My department offers rewards for finding better ways of doing things (Click here to add a comment)
If [Participant Name] were to make improvements in Resourcefulness, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Respect for Others	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
At this company, my suggestions are given serious consideration. (Click here to add a comment)
I feel respected by management in this organization. (Click here to add a comment)
Co-workers respect each others' opinions (Click here to add a comment)
I am treated with respect by others with whom I work. (Click here to add a comment)
I feel I am valued at work. (Click here to add a comment)
If [Participant Name] were to make improvements in Respect for Others, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Work/Life	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
I am able to balance the demands of my time between my work life and my personal life (Click here to add a comment)
I am able to put in the appropriate amount of time to achieve my work goals (Click here to add a comment)
I can set aside certain tasks for tomorrow (not everything has to be done today) (Click here to add a comment)
I am able to balance work and my personal life. (Click here to add a comment)
I feel the company is committed to my well-being (Click here to add a comment)
If [Participant Name] were to make improvements in Work/Life, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Corporate Culture	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
The Company is a good community neighbor (Click here to add a comment)
The Company culture promotes employees to stay within the organization. (Click here to add a comment)
CompanyName has an image of a high quality company. (Click here to add a comment)
I believe that Company's open door policy is effective. (Click here to add a comment)
The Company new employee orientation includes information about our culture (Click here to add a comment)
If [Participant Name] were to make improvements in Corporate Culture, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Staffing	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
CompanyName has the right people in the right places. (Click here to add a comment)
My Department has an adequate level of staffing (Click here to add a comment)
My Supervisor is good at building a staff of creative and innovative individuals (Click here to add a comment)
The Company has an excellent workforce planning strategy to meet future needs (Click here to add a comment)
My Department has the right people in the right places (Click here to add a comment)
If [Participant Name] were to make improvements in Staffing, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Employee Assistance Program	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
Educational seminars and workshops provided through the EAP are benefitial to me. (Click here to add a comment)
I have good options for care/treatment when utilizing the Employee Assistance Program. (Click here to add a comment)
Supervisors and managers are receptive to helping employees utilize the services offered by the EAP. (Click here to add a comment)
EAP counseling staff are very professional. (Click here to add a comment)
The services offered by the EAP help improve employee performance through reduced absences and tardiness. (Click here to add a comment)
If [Participant Name] were to make improvements in Employee Assistance Program, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?