Systems - Employee Opinion Survey Sample #12

Dear Employee:


Welcome to the [Company] Employee Survey. Our objective is to understand and express the values which will ensure [Company] is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

---

Systems

• Training is implemented as a coordinated part of an overall system of employee development
• The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems
• The Company uses a systematic process for identifying employee development needs and implementing solutions
• The Company has an excellent employee hiring and selection system
• Continuity of leadership is achieved through effective succession planning

Strongly Disagree		Neutral Opinion		Strongly Agree
Click this box to make your rating

Comments:

Performance

• Performance measures are evaluated on a quarterly basis
• My Supervisor is able to manage time effectively
• My job enables me to make use of my skills and abilities
• My Department is able to meet its deadlines
• I get a sense of personal accomplishment from my work

Strongly Disagree		Neutral Opinion		Strongly Agree
Click this box to make your rating

Comments:

Job Satisfaction

• I am proud to tell others I work for the Company
• I feel satisfied at the Company
• I receive a lot of satisfaction from my job
• Considering everything, I am satisfied at this Company
• The people in my department feel good about coming to work

Strongly Disagree		Neutral Opinion		Strongly Agree
Click this box to make your rating

Comments:

Customer Service

• My supervisor is focused on improving customer service.
• Managers are focused on improving customer service
• Our team’s current activities reflect a strong focus on the customer
• The training I receive reinforces customer focus
• I understand the relationship between my service to internal/external customers and Company's success.

Strongly Disagree		Neutral Opinion		Strongly Agree
Click this box to make your rating

Comments:

Pride/Loyalty

• The Company is a good employer to work for.
• I feel like I am able to help my department.
• I feel this is a good place to work.
• This organization actively contributes to the community.
• I feel like I contribute to the Company.

Strongly Disagree		Neutral Opinion		Strongly Agree
Click this box to make your rating

Comments:

On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?

-Excellent -Good -Average -Poor

Would you refer others who are seeking employment to [Company]?
Yes No

Please provide explanation:


If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?



What changes do you see [Company] making in order to raise the standards?


I feel good about my continued employment with [Company].
Yes No

If no, please provide explanation:



What do you like best about working for [Company]?


What do you like least about working for [Company]? How could it be improved?

Use the space below to enter any final comments you would like to be noted: