Systems - Employee Opinion Survey Sample #10

Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

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Systems

• Training is implemented as a coordinated part of an overall system of employee development
• The Company has an excellent employee hiring and selection system
• The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems
• The Company uses a systematic process for identifying employee development needs and implementing solutions
• Continuity of leadership is achieved through effective succession planning

If the Company were to make improvements in Systems, what are your suggestions for how we can improve this?

Resourcefulness

• My Supervisor wants employees to use the supplies wisely
• We usually start with a plan of action but will change it as needed
• My department offers rewards for finding better ways of doing things
• Our company finds efficient and innovative ways to solve problems
• The company rewards employees who are resourceful

If the Company were to make improvements in Resourcefulness, what are your suggestions for how we can improve this?

Job Satisfaction

• My supervisor is willing to adjust the schedule to accommodate my needs.
• I receive recognition when I complete a difficult task well.
• I enjoy working with my coworkers.
• I have a good working relationship with my supervisor.
• I enjoy working in the Department

If the Company were to make improvements in Job Satisfaction, what are your suggestions for how we can improve this?

Pride/Loyalty

• The Company is a good employer to work for.
• I am glad to be working in my department.
• I feel like I am able to help my department.
• This organization actively contributes to the community.
• I feel this is a good place to work.

If the Company were to make improvements in Pride/Loyalty, what are your suggestions for how we can improve this?

Human Resources

• Information from Human Resources is informative, relevant/timely and consistent.
• Human Resources treats all employees with courtesy and respect.
• The Human Resources staff is accessible and responsive when I need assistance.
• The HR department has communicated benefit updates and changes regularly and clearly.
• The HR department handles questions and issues fairly.

If the Company were to make improvements in Human Resources, what are your suggestions for how we can improve this?

Information Technology/IT

• IT Department responds quickly when equipment or software breaks down.
• I receive adequate support from the IT Department.
• The training seminars offered by the IT Department are relevant and informative.
• The IT Department is quick to respond to my issues.
• The IT Department maintains good documentation on any changes or issues.

If the Company were to make improvements in Information Technology/IT, what are your suggestions for how we can improve this?

Turnover

• Our department is able to attract and retain excellent employees
• I plan to be working at the Company forever
• I would describe my department as non-productive
• Some employees in my department were involuntarily terminated
• I sometimes feel overworked or overwhelmed in my job

If the Company were to make improvements in Turnover, what are your suggestions for how we can improve this?