hr-survey.com

Planning - Employee Satisfaction Survey Sample #2





Questionnaires Measuring Planning:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Planning, Job Content and Design, Meetings, Resourcefulness, Professionalism, Supervision, Human Resources, Hiring, Re-Organization, Customer Service


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


Planning

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Assessment is part of the planning process to identify organizational weaknesses and develop solutions
  1. Resources are organized and coordinated effectively
  1. Leadership gathers data from a variety of sources for use in strategic planning
  1. Leadership assesses the Company human resources to promote and improve employee development opportunities
  1. The Company has long-term goals aligned with its strategic vision
What are your suggestions for how we can improve Planning?


Job Content and Design

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My job makes good use of my skills and abilities
  1. I am clear about the expectations of my role.
  1. I can adjust my job description as needed
  1. The job re-classification process is simple and efficient
  1. I can make positive suggestions and improve how the Company operates
What are your suggestions for how we can improve Job Content and Design?


Meetings

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Meetings are followed up by action plans
  1. All employees are encouraged to share their input at meetings
  1. I get important and useful information from meetings
  1. Meetings start and end on time
  1. Meetings are a useful way for employees to work together
What are your suggestions for how we can improve Meetings?


Resourcefulness

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. We are creative in maximizing the use of our supplies and equipment
  1. I look for ways to improve workplace practices
  1. My Department can accomplish a lot with limited funds
  1. Employees in my department take the initiative to address problems immediately
  1. We are able to utilize existing equipment and tools to their fullest extent
What are your suggestions for how we can improve Resourcefulness?


Professionalism

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Employees in my department take their work seriously
  1. Tasks that are assigned get completed
  1. Politics and gossip do not play a major role at the Company
  1. Customers receive professional service
  1. My Manager always acts with professionalism
What are your suggestions for how we can improve Professionalism?


Supervision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I receive feedback quickly if my performance is below expectations
  1. I trust the feedback I receive from My Supervisor
  1. I am treated fairly by My Supervisor.
  1. I am given clear instructions and objectives.
  1. I have a good relationship with my supervisor.
What are your suggestions for how we can improve Supervision?


Human Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Information from Human Resources is informative, relevant/timely and consistent.
  1. Human Resources cooperates and works together with all departments to effectively achieve the Company's objectives.
  1. Human Resources treats all employees with courtesy and respect.
  1. CompanyName has adequate HR staff and resources to meet the company's needs.
  1. The Human Resources staff is accessible and responsive when I need assistance.
What are your suggestions for how we can improve Human Resources?


Hiring

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company is good at finding the right talent for current and future work.
  1. The Company has a good pool of applicants to choose from
  1. My department has adequate levels of staffing.
  1. Managers follow the hiring procedures
  1. The Company employs highly professional people
What are your suggestions for how we can improve Hiring?


Re-Organization

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I understand why the company recently underwent a reorganization.
  1. The reorganization was implemented smoothly
  1. The company was successful in the reorganization.
  1. I know why our department was reorganized.
  1. Unnecessary and duplicated job roles were eliminated by the recent reorganization.
What are your suggestions for how we can improve Re-Organization?


Customer Service

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Our team’s current activities reflect a strong focus on the customer
  1. Managers are focused on improving customer service
  1. My supervisor is focused on improving customer service.
  1. The training I receive reinforces customer focus
  1. The corporate culture emphasizes customer service
What are your suggestions for how we can improve Customer Service?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: