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Planning - Employee Satisfaction Survey Sample #2





Questionnaires Measuring Planning:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Planning, Job Content and Design, Meetings, Resourcefulness, Professionalism, Supervision, Human Resources, Hiring, Re-Organization, Customer Service


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

Edit this Survey
Would you like to edit this survey? Click here to begin.


Planning

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Our department collaborates with others to implement the strategic plan
  1. My supervisor creates a timeline for events and monitors progress
  1. My manager reduces uncertainty in the department through clear planning and schedules
  1. I can accomplish major tasks by breaking them into manageable pieces
  1. Managers assess the risks of various strategic plans
What are your suggestions for how we can improve Planning?


Job Content and Design

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My job description accurately reflects what I do on a daily basis
  1. The job re-classification process is simple and efficient
  1. I am clear about the expectations of my role.
  1. I can make positive suggestions and improve how the Company operates
  1. I can adjust my job description as needed
What are your suggestions for how we can improve Job Content and Design?


Meetings

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Meetings are a useful way for employees to work together
  1. I get important and useful information from meetings
  1. Meetings start and end on time
  1. All employees are encouraged to share their input at meetings
  1. Meetings are followed up by action plans
What are your suggestions for how we can improve Meetings?


Resourcefulness

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Employees in my department are committed to fixing issues and solving problems
  1. We are encouraged to take advantage of training inhouse and outside the company to improve our skill levels
  1. My Supervisor is able to accomplish a lot with a limited budget
  1. The company offers bonuses to those who can help improve the bottom line
  1. My Supervisor wants us to avoid wasting supplies
What are your suggestions for how we can improve Resourcefulness?


Professionalism

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Customers receive professional service
  1. Employees pay attention to the speaker in meetings
  1. Tasks that are assigned get completed
  1. Employees maintain an appropriate appearance
  1. Politics and gossip do not play a major role at the Company
What are your suggestions for how we can improve Professionalism?


Supervision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My manager oversees employees to make sure their work is performed up to standard
  1. Supervisors determine appropriate staffing levels for the job
  1. My supervisor always remains calm and professional even in stressful situations
  1. Managers ask employees for their ideas and opinions
  1. Supervisors determine the training and development needs of employees and staff
What are your suggestions for how we can improve Supervision?


Human Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. CompanyName has adequate HR staff and resources to meet the company's needs.
  1. The HR department has communicated benefit updates and changes regularly and clearly.
  1. Human Resources cooperates and works together with all departments to effectively achieve the Company's objectives.
  1. The Human Resources staff is accessible and responsive when I need assistance.
  1. Information from Human Resources is informative, relevant/timely and consistent.
What are your suggestions for how we can improve Human Resources?


Hiring

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company has a good pool of applicants to choose from
  1. The Company employs highly professional people
  1. Hiring procedures are clearly defined
  1. The hiring process is fair and unbiased
  1. The hiring process is efficient and easy to follow
What are your suggestions for how we can improve Hiring?


Re-Organization

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The reorganization was effective
  1. The reorganization has strengthened our position as a company.
  1. The Company is effective in reorganizing to meet new business challenges and opportunities
  1. I am clear on who my key customers are and the service I need to provide them
  1. The reorganization has streamlined our business processes.
What are your suggestions for how we can improve Re-Organization?


Customer Service

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My supervisor is focused on improving customer service.
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. Our team’s current activities reflect a strong focus on the customer
  1. Service is responsive and meets the needs of customers
  1. The corporate culture emphasizes customer service
What are your suggestions for how we can improve Customer Service?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: