Planning - Employee Satisfaction Survey Sample #2





Questionnaires Measuring Planning:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Planning, Job Content and Design, Meetings, Resourcefulness, Professionalism, Supervision, Human Resources, Hiring, Re-Organization, Customer Service


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Planning

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Our division establishes and monitors timeframes and timelines
  1. Our department keeps track of market trends to plan for future initiatives
  1. My manager understands the process for developing strategic plans for the organization
  1. My manager determines what supplies/equipment are needed for the project
  1. Our department collects data regarding our progress in implementing our plans
What are your suggestions for how we can improve Planning?


Job Content and Design

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My job makes good use of my skills and abilities
  1. I can adjust my job description as needed
  1. I can make positive suggestions and improve how the Company operates
  1. I am clear about the expectations of my role.
  1. My job description accurately reflects what I do on a daily basis
What are your suggestions for how we can improve Job Content and Design?


Meetings

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I get important and useful information from meetings
  1. All employees are encouraged to share their input at meetings
  1. Meetings start and end on time
  1. Meetings are a useful way for employees to work together
  1. Meetings are followed up by action plans
What are your suggestions for how we can improve Meetings?


Resourcefulness

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Department can accomplish a lot with limited funds
  1. We are able to utilize existing equipment and tools to their fullest extent
  1. There are incentives/rewards for working efficiently
  1. We are encouraged to take advantage of training inhouse and outside the company to improve our skill levels
  1. Employees in my department take the initiative to address problems immediately
What are your suggestions for how we can improve Resourcefulness?


Professionalism

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Employees pay attention to the speaker in meetings
  1. Employees treat each other with courtesy and respect
  1. Employees in my department take their work seriously
  1. Employees maintain an appropriate appearance
  1. My Manager always acts with professionalism
What are your suggestions for how we can improve Professionalism?


Supervision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Managers provide detailed feedback to employees
  1. Supervisors determine when the job is satisfactorily completed
  1. My supervisor provides guidance and support to help employees achieve their goals
  1. In our department, supervisors give feedback that includes both a recognition of the employee's strengths and areas where the employee could do better
  1. Supervisors determine the training and development needs of employees and staff
What are your suggestions for how we can improve Supervision?


Human Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The HR department handles questions and issues fairly.
  1. Human Resources cooperates and works together with all departments to effectively achieve the Company's objectives.
  1. I have confidence in the HR department to resolve payroll and benefit issues.
  1. CompanyName has adequate HR staff and resources to meet the company's needs.
  1. Information from Human Resources is informative, relevant/timely and consistent.
What are your suggestions for how we can improve Human Resources?


Hiring

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The hiring process is fair and unbiased
  1. The hiring process is efficient and easy to follow
  1. The Company is successful in recruiting to fill both long-term and short-term positions
  1. The hiring procedures consistently hire excellent candidates
  1. The Company has a good pool of applicants to choose from
What are your suggestions for how we can improve Hiring?


Re-Organization

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The reorganization was effective
  1. The reorganization has increased productivity in My Department
  1. I know who I report to and what they expect of me
  1. I still have questions regarding the recent reorganization.
  1. The reorganization has streamlined our business processes.
What are your suggestions for how we can improve Re-Organization?


Customer Service

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Managers are focused on improving customer service
  1. Service is responsive and meets the needs of customers
  1. Our team’s current activities reflect a strong focus on the customer
  1. The corporate culture emphasizes customer service
  1. My supervisor is focused on improving customer service.
What are your suggestions for how we can improve Customer Service?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: