hr-survey.com

Planning - Employee Satisfaction Survey Sample #2





Questionnaires Measuring Planning:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Planning, Job Content and Design, Meetings, Resourcefulness, Professionalism, Supervision, Human Resources, Hiring, Re-Organization, Customer Service


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

Edit this Survey
Would you like to edit this survey? Click here to begin.


Planning

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Our department collects data regarding our progress in implementing our plans
  1. I can create plans to handle complex, multi-faceted projects
  1. Plans that our department makes are usually implemented smoothly without incidents
  1. I conduct regular assessments of the project status to ensure adherence to the set schedule
  1. I am able to anticipate potential challenges and develop plans to overcome them
What are your suggestions for how we can improve Planning?


Job Content and Design

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My job makes good use of my skills and abilities
  1. Overall, my workload is reasonable.
  1. I can adjust my job description as needed
  1. I can make positive suggestions and improve how the Company operates
  1. I am clear about the expectations of my role.
What are your suggestions for how we can improve Job Content and Design?


Meetings

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I get important and useful information from meetings
  1. The Company should offer training on how to improve meeting effectiveness
  1. Meetings start and end on time
  1. We make the best use of meetings and meetings are tailored to specific needs and purposes.
  1. Meetings are a useful way for employees to work together
What are your suggestions for how we can improve Meetings?


Resourcefulness

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. We are encouraged to do more with less
  1. My Supervisor wants employees to use the supplies wisely
  1. Employees in my department are committed to finding solutions
  1. I look for ways to improve workplace practices
  1. Employees in my department work through and around obstacles to accomplish goals
What are your suggestions for how we can improve Resourcefulness?


Professionalism

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Employees in my department take their work seriously
  1. My Manager always acts with professionalism
  1. Employees do not leave work early
  1. Employees maintain an appropriate appearance
  1. Customers receive professional service
What are your suggestions for how we can improve Professionalism?


Supervision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Managers in our department encourage teamwork
  1. Supervisors decide the best approach for addressing issues that arise on the job
  1. At our company, managers treats all staff equitably
  1. My supervisor implements disciplinary policy in accordance with the union contract
  1. Managers encourage employees to achieve their full potential
What are your suggestions for how we can improve Supervision?


Human Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. CompanyName has adequate HR staff and resources to meet the company's needs.
  1. I have confidence in the HR department to resolve payroll and benefit issues.
  1. Information from Human Resources is informative, relevant/timely and consistent.
  1. Human Resources treats all employees with courtesy and respect.
  1. Human Resources cooperates and works together with all departments to effectively achieve the Company's objectives.
What are your suggestions for how we can improve Human Resources?


Hiring

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company is good at finding the right talent for current and future work.
  1. Managers follow the hiring procedures
  1. The Company employs highly professional people
  1. The Company has a good pool of applicants to choose from
  1. Hiring procedures are clearly defined
What are your suggestions for how we can improve Hiring?


Re-Organization

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I am clear on who my key customers are and the service I need to provide them
  1. I understand why the company recently underwent a reorganization.
  1. Leadership exercises good judgment in setting the structure for the organization
  1. I still have questions regarding the recent reorganization.
  1. The reorganization has increased productivity
What are your suggestions for how we can improve Re-Organization?


Customer Service

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. The training I receive reinforces customer focus
  1. My supervisor is focused on improving customer service.
  1. Managers are focused on improving customer service
  1. Service is responsive and meets the needs of customers
What are your suggestions for how we can improve Customer Service?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: