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Flexibility - Employee Satisfaction Survey Sample #2





Surveys Measuring Flexibility:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Flexibility, Meetings, Planning, Customer Service, Initiative, Professionalism, Supervision, Human Resources, Reorganization, Hiring


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

Edit this Survey
Would you like to edit this survey? Click here to begin.


Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Our department fosters a culture where diverse perspectives are valued allowing the team to adapt more easily to changes and draw on a wider range of ideas and solutions.
  1. My manager considers solutions provided by employees.
  1. The HR Department adapts training delivery to enhance effectiveness and create an inclusive environment, boosting team cohesion and productivity.
  1. I am permitted to introduce new products or services.
  1. The supervisor is agile and versatile when responding to critical issues.
What are your suggestions for how we can improve Flexibility?


Meetings

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I get important and useful information from meetings
  1. We make the best use of meetings and meetings are tailored to specific needs and purposes.
  1. Meetings are followed up by action plans
  1. The Company should offer training on how to improve meeting effectiveness
  1. Meetings start and end on time
What are your suggestions for how we can improve Meetings?


Planning

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The manager understands what equipment will be needed for the project
  1. The team lead ensures staff have the supplies and resources necessary to enact the plan
  1. My manager is able to identify the needs of the department before a major change
  1. The division leader develops plans to ensure the smooth operation of the supply chain
  1. My manager develops plans to help manage expectations and project demands
What are your suggestions for how we can improve Planning?


Customer Service

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My supervisor is focused on improving customer service.
  1. Our team’s current activities reflect a strong focus on the customer
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. The corporate culture emphasizes customer service
  1. My Department is committed to customer service
What are your suggestions for how we can improve Customer Service?


Initiative

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Managers initiate the development of new products.
  1. My supervisor encourages me to take initiative in my job.
  1. Associates work on resolving the issue instead of procrastinating or hoping it will resolve itself.
  1. The members of my team go above and beyond the stated goals.
  1. Coworkers in my department take the initiative to complete task ahead of schedule.
What are your suggestions for how we can improve Initiative?


Professionalism

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Employees pay attention to the speaker in meetings
  1. Employees treat each other with courtesy and respect
  1. Employees maintain an appropriate appearance
  1. My Manager always acts with professionalism
  1. Tasks that are assigned get completed
What are your suggestions for how we can improve Professionalism?


Supervision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Managers facilitate team members working well together
  1. I feel supervisors here are a calming force during stressful periods
  1. Employees are given the ability to complete their tasks as they see fit
  1. Supervisors understand the importance of good performance management
  1. Supervisors provide useful and constructive feedback to employees
What are your suggestions for how we can improve Supervision?


Human Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. CompanyName has adequate HR staff and resources to meet the company's needs.
  1. The HR department handles questions and issues fairly.
  1. I have confidence in the HR department to resolve payroll and benefit issues.
  1. The HR department has communicated benefit updates and changes regularly and clearly.
  1. The Human Resources staff is accessible and responsive when I need assistance.
What are your suggestions for how we can improve Human Resources?


Reorganization

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The reorganization has strengthened our position as a company.
  1. Leadership exercises good judgment in setting the structure for the organization
  1. Unnecessary and duplicated job roles were eliminated by the recent reorganization.
  1. I still have questions regarding the recent reorganization.
  1. The company was successful in the reorganization.
What are your suggestions for how we can improve Reorganization?


Hiring

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company is successful in recruiting to fill both long-term and short-term positions
  1. The Company has a good pool of applicants to choose from
  1. The hiring procedures consistently hire excellent candidates
  1. Managers follow the hiring procedures
  1. The hiring process is efficient and easy to follow
What are your suggestions for how we can improve Hiring?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: