Flexibility - Employee Satisfaction Survey Sample #2





Surveys Measuring Flexibility:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Flexibility, Meetings, Planning, Customer Service, Initiative, Professionalism, Supervision, Human Resources, Reorganization, Hiring


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My coworkers are able to produce a wide range of products/services to meet demands.
  1. The company responds effectively to changes in the market conditions.
  1. The supervisor helps the team to incorporate new skills fluently.
  1. I would be willing to work in a different location if needed
  1. My manager shows a readiness to adapt and optimize.
What are your suggestions for how we can improve Flexibility?


Meetings

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company should offer training on how to improve meeting effectiveness
  1. Meetings start and end on time
  1. Meetings are followed up by action plans
  1. We make the best use of meetings and meetings are tailored to specific needs and purposes.
  1. All employees are encouraged to share their input at meetings
What are your suggestions for how we can improve Meetings?


Planning

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Our department purchases the equipment and software that will be needed in the future
  1. My supervisor is open to input from others into the plan for development of the strategic plan
  1. I can analyze market trends to plan the best course of action
  1. I can plan schedules based on associates' strengths to maximize sales
  1. I know what courses of action I need to take to achieve my objectives
What are your suggestions for how we can improve Planning?


Customer Service

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Service is responsive and meets the needs of customers
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. My supervisor is focused on improving customer service.
  1. Our team’s current activities reflect a strong focus on the customer
  1. My Department is committed to customer service
What are your suggestions for how we can improve Customer Service?


Initiative

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I feel encouraged to come up with new and better ways of doing things
  1. My supervisor encourages initiative.
  1. Leadership at the Company encourages initiative and risk taking
  1. I am allowed to take initiative to assess my skills and seek appropriate training
  1. My Supervisor capitalizes on opportunities to grow the business
What are your suggestions for how we can improve Initiative?


Professionalism

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Employees maintain an appropriate appearance
  1. Politics and gossip do not play a major role at the Company
  1. Employees in my department take their work seriously
  1. Employees do not leave work early
  1. Employees treat each other with courtesy and respect
What are your suggestions for how we can improve Professionalism?


Supervision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The team lead is effective in deciding which team members are assigned to each job
  1. Supervisors in my department are diligent about completing performance assessments on time
  1. Managers set the objectives to be completed for the shift
  1. Managers seek to provide effective training and development opportunities for their employees
  1. Managers show consistency between what they say and do
What are your suggestions for how we can improve Supervision?


Human Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Human Resources cooperates and works together with all departments to effectively achieve the Company's objectives.
  1. CompanyName has adequate HR staff and resources to meet the company's needs.
  1. Information from Human Resources is informative, relevant/timely and consistent.
  1. Human Resources treats all employees with courtesy and respect.
  1. The Human Resources staff is accessible and responsive when I need assistance.
What are your suggestions for how we can improve Human Resources?


Reorganization

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The reorganization was effective
  1. I like the way our department has been reorganized.
  1. The reorganization has strengthened our position as a company.
  1. The reorganization has increased productivity
  1. I understand why the company recently underwent a reorganization.
What are your suggestions for how we can improve Reorganization?


Hiring

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My department has adequate levels of staffing.
  1. The hiring procedures consistently hire excellent candidates
  1. The hiring process is efficient and easy to follow
  1. The Company is good at finding the right talent for current and future work.
  1. The Company employs highly professional people
What are your suggestions for how we can improve Hiring?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: