Flexibility - Pulse Survey - Sample #6





Surveys Measuring Flexibility:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions include:
Flexibility, Planning, Meetings, Customer Service, Initiative, Professionalism, Human Resources, Reorganization, Hiring
Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Flexibility

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My manager adapts strategies to fit the specific needs of each situation.
  1. Employees in our department are willing to learn new processes and systems.
  1. In our department, we seeks opportunities to improve processes and procedures to benefit the company overall.
  1. The project leader adjusts working style to meet the demands of the situation.
  1. I feel comfortable to deal with uncertain and unpredictable events.


Planning

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I analyze market trends to plan the best course of action
  1. The Company strategic planning process supports employee development and continuous process improvement
  1. My manager is good at creating a strategic plan
  1. Our department is able to adjust plans as needed according to situational/strategic changes.
  1. My manager determines what supplies/equipment are needed for the project


Meetings

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. All employees are encouraged to share their input at meetings
  1. Meetings start and end on time
  1. Meetings are followed up by action plans
  1. The Company should offer training on how to improve meeting effectiveness
  1. I get important and useful information from meetings


Customer Service

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Managers are focused on improving customer service
  1. The training I receive reinforces customer focus
  1. My Department is committed to customer service
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. Service is responsive and meets the needs of customers


Initiative

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I feel encouraged to come up with new and better ways of doing things
  1. Senior Management at Company encourages initiative.
  1. My supervisor encourages initiative.
  1. Leadership at the Company encourages initiative and risk taking
  1. The Company seeks to take advantage of opportunities


Professionalism

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Tasks that are assigned get completed
  1. Employees treat each other with courtesy and respect
  1. Employees in my department take their work seriously
  1. Customers receive professional service
  1. Employees do not leave work early


Human Resources

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Human Resources cooperates and works together with all departments to effectively achieve the Company's objectives.
  1. The HR department has communicated benefit updates and changes regularly and clearly.
  1. The Human Resources staff is accessible and responsive when I need assistance.
  1. Information from Human Resources is informative, relevant/timely and consistent.
  1. I have confidence in the HR department to resolve payroll and benefit issues.


Reorganization

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Company is effective in reorganizing to meet new business challenges and opportunities
  1. My input was recognized and accepted during this reorganization.
  1. The Leadership seeks and incorporates new and relevant information that has an impact on the Company reorganization
  1. The reorganization has increased productivity
  1. I know where to go to if I have concerns about these changes.


Hiring

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The hiring procedures consistently hire excellent candidates
  1. My department has adequate levels of staffing.
  1. Managers follow the hiring procedures
  1. The Company has a good pool of applicants to choose from
  1. The Company is good at finding the right talent for current and future work.



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: