Feedback/Guidance - Employee Satisfaction Survey Sample #2





Questionnaires Measuring Feedback/Guidance:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Feedback/Guidance, Risk, Meetings, Systems, Resourcefulness, Leadership, Stress, Business Focus, Vision, Pay


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Feedback/Guidance

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I receive mentoring and coaching from my superior.
  1. I see my role to include mentoring and coaching others.
  1. I am given clear instructions and objectives.
  1. I do not feel micro-managed.
  1. I actively seek feedback from colleagues and customers about my work.
What are your suggestions for how we can improve Feedback/Guidance?


Risk

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I understand what regulations we need to follow.
  1. I usually know in advance when something is about to fail.
  1. I feel well informed about what is happening in my department.
  1. The identification and evaluation of risk is an important part of my job.
  1. Our department regularly maintains equipment.
What are your suggestions for how we can improve Risk?


Meetings

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. All employees are encouraged to share their input at meetings
  1. Meetings are a useful way for employees to work together
  1. I get important and useful information from meetings
  1. Meetings are followed up by action plans
  1. The Company should offer training on how to improve meeting effectiveness
What are your suggestions for how we can improve Meetings?


Systems

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company has an excellent employee hiring and selection system
  1. The Company uses a systematic process for identifying employee development needs and implementing solutions
  1. Managers are skilled and trained in the various systems to help employees when needed
  1. Training is implemented as a coordinated part of an overall system of employee development
  1. Continuity of leadership is achieved through effective succession planning
What are your suggestions for how we can improve Systems?


Resourcefulness

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Leaders recognize and reward those who are innovative/creative
  1. My manager encourages us to find innovative solutions to problems
  1. I know who to contact when I need help getting something done
  1. We are able to utilize existing equipment and tools to their fullest extent
  1. The company offers rewards for innovative thinking
What are your suggestions for how we can improve Resourcefulness?


Leadership

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Leaders are open to feedback from multiple perspectives
  1. Leadership at the Company encourages initiative and risk taking
  1. The Leadership helps maximize business results
  1. I feel confident in the Company leadership
  1. Leadership is able to implement ideas and suggestions.
What are your suggestions for how we can improve Leadership?


Stress

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I rarely experience stress here
  1. I have a relaxed and positive outlook
  1. I feel safe in my job
  1. I do not fear losing my job
  1. My work environment is pleasant and calm
What are your suggestions for how we can improve Stress?


Business Focus

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Leadership is effective in allocating financial resources
  1. The Company engages in various initiatives to focus on its business strategy
  1. The Company continues to grow and expand its services
  1. Strategic planning helps develop new business opportunities
  1. My Co-Workers understand their job roles and functions and how they contribute to the success of the company
What are your suggestions for how we can improve Business Focus?


Vision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Coworkers behave in a way that is consistent with business values & code of conduc
  1. Leadership has a vision and effectively creates a path for others to follow
  1. Our company has a vision to successfully empower employees to make more effective decisions
  1. My manager is adept at creating and actualizing a strategic roadmap for the organization
  1. The department head communicates a vision for the department
What are your suggestions for how we can improve Vision?


Pay

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I am compensated fairly for the work I do.
  1. The pay offered by the Company is very competitive
  1. I have a clear understanding of the Company pay policy
  1. My Supervisor is always trying to make sure I am fairly compensated
  1. I am paid fairly
What are your suggestions for how we can improve Pay?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: