hr-survey.com

Feedback/Guidance - Employee Satisfaction Survey Sample #2





Questionnaires Measuring Feedback/Guidance:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Feedback/Guidance, Risk, Meetings, Systems, Resourcefulness, Leadership, Stress, Business Focus, Vision, Pay


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


Feedback/Guidance

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I actively seek feedback from colleagues and customers about my work.
  1. I am given clear instructions and objectives.
  1. I see my role to include mentoring and coaching others.
  1. I do not feel micro-managed.
  1. I am comfortable giving feedback to others.
What are your suggestions for how we can improve Feedback/Guidance?


Risk

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The training I received regarding risk was relevant for my position.
  1. I usually know in advance when something is about to fail.
  1. The identification and evaluation of risk is an important part of my job.
  1. I feel well informed about what is happening in my department.
  1. I feel comfortable reporting issues to management.
What are your suggestions for how we can improve Risk?


Meetings

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. We make the best use of meetings and meetings are tailored to specific needs and purposes.
  1. Meetings are a useful way for employees to work together
  1. All employees are encouraged to share their input at meetings
  1. Meetings are followed up by action plans
  1. Meetings start and end on time
What are your suggestions for how we can improve Meetings?


Systems

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Managers are skilled and trained in the various systems to help employees when needed
  1. Training is implemented as a coordinated part of an overall system of employee development
  1. The Company has an excellent employee hiring and selection system
  1. Continuity of leadership is achieved through effective succession planning
  1. The Company uses a systematic process for identifying employee development needs and implementing solutions
What are your suggestions for how we can improve Systems?


Resourcefulness

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The company rewards employees who are resourceful
  1. Employees in my department are committed to fixing issues and solving problems
  1. I know where to go for help when I need it
  1. We always look for ways in which something can be done
  1. We are encouraged to take advantage of training inhouse and outside the company to improve our skill levels
What are your suggestions for how we can improve Resourcefulness?


Leadership

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Leadership fosters organizational commitment, team spirit, and pride in working for the Company
  1. Leaders are open to feedback from multiple perspectives
  1. The Leadership promotes team morale and builds organizational commitment
  1. The Leadership helps maximize business results
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
What are your suggestions for how we can improve Leadership?


Stress

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My work schedule is flexible enough to meet my needs
  1. I have a relaxed and positive outlook
  1. I do not fear losing my job
  1. I feel safe in my job
  1. My work environment is pleasant and calm
What are your suggestions for how we can improve Stress?


Business Focus

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company engages in various initiatives to focus on its business strategy
  1. The Company seeks to take advantage of opportunities
  1. The Leadership understands the different business climates in which the Company operates
  1. My Co-Workers understand their job roles and functions and how they contribute to the success of the company
  1. The Leadership is effective in allocating financial resources
What are your suggestions for how we can improve Business Focus?


Vision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company is effective in managing growth
  1. Management is able to communicate a shared vision of the Company to all employees
  1. The Company vision includes expectations for employees and departments
  1. Goals and objectives are integrated and aligned with the Company vision
  1. Labor and Management work together to achieve the Company vision
What are your suggestions for how we can improve Vision?


Pay

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I am satisfied with the level of pay I receive
  1. I have a clear understanding of the Company pay policy
  1. The pay offered by the Company is very competitive
  1. My pay matches my job performance
  1. I am compensated fairly for the work I do.
What are your suggestions for how we can improve Pay?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: