Feedback/Guidance- Employee Opinion Survey Sample #9





Questionnaires Measuring Feedback/Guidance:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. One of our objectives is for us all to feel that [Company] is an exceptional place to work. To gauge our progress in reaching that goal, we are asking you to take time to respond to a satisfaction survey to help us identify where we are doing well and where we have opportunities to do better together.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Meetings, Feedback/Guidance, Job Content and Design, Quality, Customer Service, Training, Leadership, Human Resources, Vision


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Meetings

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Meetings are a useful way for employees to work together
  1. All employees are encouraged to share their input at meetings
  1. I get important and useful information from meetings
  1. The Company should offer training on how to improve meeting effectiveness
  1. Meetings start and end on time
If [Participant Name] were to make improvements in Meetings, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Feedback/Guidance

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I am given clear instructions and objectives.
  1. I am comfortable giving feedback to others.
  1. I receive mentoring and coaching from my superior.
  1. I actively seek feedback from colleagues and customers about my work.
  1. I receive adequate feedback and guidance.
If [Participant Name] were to make improvements in Feedback/Guidance, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Job Content and Design

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I can make positive suggestions and improve how the Company operates
  1. The job re-classification process is simple and efficient
  1. My job description accurately reflects what I do on a daily basis
  1. I am clear about the expectations of my role.
  1. I can adjust my job description as needed
If [Participant Name] were to make improvements in Job Content and Design, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Quality

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Managers try to prevent production problems before they occur
  1. Continuous learning and improvement helps the Company respond to Change and achieve success
  1. My quality work instructions provide meaningful guidance on how to accurately perform my job duties.
  1. The people in my team are committed to doing quality work
  1. Methods are in place to identify production problems
If [Participant Name] were to make improvements in Quality, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Customer Service

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. Service is responsive and meets the needs of customers
  1. The corporate culture emphasizes customer service
  1. Our team’s current activities reflect a strong focus on the customer
  1. My Department is committed to customer service
If [Participant Name] were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Training

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Training is offered at times convenient to me
  1. I am allowed to take initiative to assess my skills and seek appropriate training
  1. The Company employs competent and skilled trainers
  1. I feel I am well prepared and have the tools to succeed in my role as an associate, supervisor, manager, or top leader.
  1. I have received good training to do my job
If [Participant Name] were to make improvements in Training, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Leadership

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Leadership is able to implement ideas and suggestions.
  1. Leaders are open to feedback from multiple perspectives
  1. The Leadership fosters organizational commitment, team spirit, and pride in working for the Company
  1. The Leadership helps maximize business results
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
If [Participant Name] were to make improvements in Leadership, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Human Resources

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. The Human Resources staff is accessible and responsive when I need assistance.
  1. Human Resources treats all employees with courtesy and respect.
  1. The HR department has communicated benefit updates and changes regularly and clearly.
  1. The HR department handles questions and issues fairly.
  1. Information from Human Resources is informative, relevant/timely and consistent.
If [Participant Name] were to make improvements in Human Resources, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Vision

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. The project manager designs strategies that mirror the organization's unified vision
  1. Our Company is committed to providing competitive products and services
  1. The team leader directs efforts towards key elements of the vision
  1. Our manager leads with a growth-oriented mindset, driving innovation and expansion
  1. My manager defines an ideal image for what the department should look like in the future
If [Participant Name] were to make improvements in Vision, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?