hr-survey.com

Feedback/Guidance- Employee Opinion Survey Sample #9





Questionnaires Measuring Feedback/Guidance:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. One of our objectives is for us all to feel that [Company] is an exceptional place to work. To gauge our progress in reaching that goal, we are asking you to take time to respond to a satisfaction survey to help us identify where we are doing well and where we have opportunities to do better together.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Meetings, Feedback/Guidance, Job Content and Design, Quality, Customer Service, Training, Leadership, Human Resources, Vision


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


Meetings

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. All employees are encouraged to share their input at meetings
  1. I get important and useful information from meetings
  1. We make the best use of meetings and meetings are tailored to specific needs and purposes.
  1. Meetings start and end on time
  1. The Company should offer training on how to improve meeting effectiveness
If [Participant Name] were to make improvements in Meetings, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Feedback/Guidance

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I actively seek feedback from colleagues and customers about my work.
  1. I receive adequate feedback and guidance.
  1. I am comfortable giving feedback to others.
  1. I am given clear instructions and objectives.
  1. I do not feel micro-managed.
If [Participant Name] were to make improvements in Feedback/Guidance, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Job Content and Design

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. My job description accurately reflects what I do on a daily basis
  1. Overall, my workload is reasonable.
  1. My job makes good use of my skills and abilities
  1. I can make positive suggestions and improve how the Company operates
  1. I am clear about the expectations of my role.
If [Participant Name] were to make improvements in Job Content and Design, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Quality

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Methods are in place to identify production problems
  1. Continuous learning and improvement helps the Company respond to Change and achieve success
  1. My quality work instructions provide meaningful guidance on how to accurately perform my job duties.
  1. The people in my team are committed to doing quality work
  1. Management places importance on quality work.
If [Participant Name] were to make improvements in Quality, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Customer Service

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. The corporate culture emphasizes customer service
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. Our team’s current activities reflect a strong focus on the customer
  1. My Department is committed to customer service
  1. My supervisor is focused on improving customer service.
If [Participant Name] were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Training

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. The on-the-job training I received has prepared me for this job
  1. I feel I am well prepared and have the tools to succeed in my role as an associate, supervisor, manager, or top leader.
  1. I am allowed to take initiative to assess my skills and seek appropriate training
  1. The Company supports efforts by employees to obtain training on new skills
  1. Training is offered at times convenient to me
If [Participant Name] were to make improvements in Training, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Leadership

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. The Leadership promotes team morale and builds organizational commitment
  1. I feel confident in the Company leadership
  1. The Leadership fosters organizational commitment, team spirit, and pride in working for the Company
  1. Leaders are open to feedback from multiple perspectives
If [Participant Name] were to make improvements in Leadership, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Human Resources

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Human Resources treats all employees with courtesy and respect.
  1. Information from Human Resources is informative, relevant/timely and consistent.
  1. The HR department has communicated benefit updates and changes regularly and clearly.
  1. The Human Resources staff is accessible and responsive when I need assistance.
  1. The HR department handles questions and issues fairly.
If [Participant Name] were to make improvements in Human Resources, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Vision

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Management is able to communicate a shared vision of the Company to all employees
  1. A shared vision is developed with various stakeholders
  1. Our Company is committed to providing competitive products and services
  1. The Company is effective in managing growth
  1. The Company vision includes expectations for employees and departments
If [Participant Name] were to make improvements in Vision, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?