hr-survey.com

Feedback/Guidance- Employee Opinion Survey Sample #10





Questionnaires Measuring Feedback/Guidance:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


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Performance

  • I am held accountable for achieving specific results
  • My job enables me to make use of my skills and abilities
  • I get a sense of personal accomplishment from my work
  • Performance measures are evaluated on a quarterly basis
  • My Department is able to meet its deadlines
If the Company were to make improvements in Performance, what are your suggestions for how we can improve this?

Feedback/Guidance

  • I actively seek feedback from colleagues and customers about my work.
  • I do not feel micro-managed.
  • I am given clear instructions and objectives.
  • I am comfortable giving feedback to others.
  • I receive adequate feedback and guidance.
If the Company were to make improvements in Feedback/Guidance, what are your suggestions for how we can improve this?

Systems

  • Managers are skilled and trained in the various systems to help employees when needed
  • Continuity of leadership is achieved through effective succession planning
  • The Company has an excellent employee hiring and selection system
  • The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems
  • Training is implemented as a coordinated part of an overall system of employee development
If the Company were to make improvements in Systems, what are your suggestions for how we can improve this?

Flexibility

  • Our department creates innovative solutions to unforeseen problems.
  • Our department fosters a culture where diverse perspectives are valued allowing the team to adapt more easily to changes and draw on a wider range of ideas and solutions.
  • The supervisor is willing to change ideas or perceptions based on new information or contrary evidence which is presented.
  • Our team leader regularly assesses current methods, welcomes feedback, and is willing to implement changes to improve efficiency and effectiveness.
  • Coworkers respond quickly to the needs of others.
If the Company were to make improvements in Flexibility, what are your suggestions for how we can improve this?

Training

  • I have received good training to do my job
  • The Company employs competent and skilled trainers
  • The on-the-job training I received has prepared me for this job
  • The Company supports efforts by employees to obtain training on new skills
  • I am allowed to take initiative to assess my skills and seek appropriate training
If the Company were to make improvements in Training, what are your suggestions for how we can improve this?

Professionalism

  • Customers receive professional service
  • Employees treat each other with courtesy and respect
  • Employees do not leave work early
  • Employees in my department take their work seriously
  • Employees maintain an appropriate appearance
If the Company were to make improvements in Professionalism, what are your suggestions for how we can improve this?

Business Focus

  • The Company seeks to take advantage of opportunities
  • The Leadership is effective in allocating financial resources
  • The Leadership understands the different business climates in which the Company operates
  • The Leadership identifies new markets and opportunities to advance our products
  • Strategic planning helps develop new business opportunities
If the Company were to make improvements in Business Focus, what are your suggestions for how we can improve this?

Turnover

  • Employees with poor performance are terminated
  • There is a lack of opportunities in the company
  • I would consider a promotion to another position within the company
  • There is a lack of opportunities in my department
  • The level of pay offered by the Company helps to reduce turnover
If the Company were to make improvements in Turnover, what are your suggestions for how we can improve this?

Pay

  • I have a clear understanding of the Company pay policy
  • I am compensated fairly for the work I do.
  • My Supervisor is always trying to make sure I am fairly compensated
  • My pay matches my job performance
  • The pay offered by the Company is very competitive
If the Company were to make improvements in Pay, what are your suggestions for how we can improve this?