Feedback/Guidance- Employee Opinion Survey Sample #10





Questionnaires Measuring Feedback/Guidance:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.





Performance

  • Performance measures are evaluated on a quarterly basis
  • My Department is able to meet its deadlines
  • My Supervisor is able to manage time effectively
  • I am held accountable for achieving specific results
  • My job enables me to make use of my skills and abilities
If the Company were to make improvements in Performance, what are your suggestions for how we can improve this?

Feedback/Guidance

  • I am given clear instructions and objectives.
  • I do not feel micro-managed.
  • I actively seek feedback from colleagues and customers about my work.
  • I receive adequate feedback and guidance.
  • I see my role to include mentoring and coaching others.
If the Company were to make improvements in Feedback/Guidance, what are your suggestions for how we can improve this?

Systems

  • The Company uses a systematic process for identifying employee development needs and implementing solutions
  • The Company has an excellent employee hiring and selection system
  • Training is implemented as a coordinated part of an overall system of employee development
  • The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems
  • Continuity of leadership is achieved through effective succession planning
If the Company were to make improvements in Systems, what are your suggestions for how we can improve this?

Flexibility

  • Our department is able to integrate the latest tools and methods without causing disruption.
  • The team is able to expand productive capacity as demand for services increases.
  • Senior leadership is flexible in adjusting to the demands of the market place.
  • My Department can recover quickly from setbacks
  • Coworkers are willing to deviate from rigid plans and consider a variety of methods, ensuring the most effective solution is applied.
If the Company were to make improvements in Flexibility, what are your suggestions for how we can improve this?

Training

  • The Company employs competent and skilled trainers
  • The Company supports efforts by employees to obtain training on new skills
  • Training is offered at times convenient to me
  • I have received good training to do my job
  • The on-the-job training I received has prepared me for this job
If the Company were to make improvements in Training, what are your suggestions for how we can improve this?

Professionalism

  • Employees maintain an appropriate appearance
  • My Manager always acts with professionalism
  • Employees treat each other with courtesy and respect
  • Customers receive professional service
  • Employees do not leave work early
If the Company were to make improvements in Professionalism, what are your suggestions for how we can improve this?

Business Focus

  • The Company continues to grow and expand its services
  • The Leadership is effective in allocating financial resources
  • My Co-Workers understand their job roles and functions and how they contribute to the success of the company
  • The Leadership identifies new markets and opportunities to advance our products
  • The Company seeks to take advantage of opportunities
If the Company were to make improvements in Business Focus, what are your suggestions for how we can improve this?

Turnover

  • Employees enjoy working at the Company
  • Employees with poor performance are terminated
  • The level of benefits offered by the Company helps to reduce turnover
  • The benefits package provided by CompanyName helps reduce turnover.
  • There is a lack of opportunities in my department
If the Company were to make improvements in Turnover, what are your suggestions for how we can improve this?

Pay

  • The pay offered by the Company is very competitive
  • I have a clear understanding of the Company pay policy
  • My Supervisor is always trying to make sure I am fairly compensated
  • I am compensated fairly for the work I do.
  • I am satisfied with the level of pay I receive
If the Company were to make improvements in Pay, what are your suggestions for how we can improve this?