Feedback/Guidance - Employee Attitude Survey Sample #5





Questionnaires Measuring Feedback/Guidance:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Attitude Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions Included:
Feedback/Guidance, Job Satisfaction, Innovation, Customer Service, Resourcefulness, Commitment, Benefits, Corporate Culture, Rewards/Recognition, Diversity
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Feedback/Guidance

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I do not feel micro-managed.
  1. I receive adequate feedback and guidance.
  1. I see my role to include mentoring and coaching others.
  1. I am comfortable giving feedback to others.
  1. I receive mentoring and coaching from my superior.


Job Satisfaction

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The people in my department feel good about coming to work
  1. I receive a lot of satisfaction from my job
  1. Considering everything, I am satisfied at this Company
  1. My job is rewarding
  1. I enjoy working at the Company


Innovation

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I am encouraged to offer suggestions for improvements.
  1. Innovative ideas from employees are rapidly implemented in the department
  1. Leadership at the company supports innovative ideas of employees
  1. I listen to customer feedback and incorporate their ideas into the procedures used here
  1. My manager understands the value of attending industry conferences--exposure to innovations by other companies


Customer Service

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The corporate culture emphasizes customer service
  1. The training I receive reinforces customer focus
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. Managers are focused on improving customer service
  1. Our team’s current activities reflect a strong focus on the customer


Resourcefulness

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Innovative solutions are encouraged in our department.
  1. My manager encourages us to find solutions that are "outside of the box".
  1. I know where to go for help when I need it
  1. My Supervisor wants employees to use the supplies wisely
  1. Employees in my department are willing to try new things and new ways of getting the work done


Commitment

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Employees are committed to improving quality of services
  1. My co-workers are committed to the success of the Company
  1. I would recommend the Company as a great place to work
  1. Employees in my department enjoy working together
  1. There is a sense of pride in working for the Company


Benefits

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Company offers a comprehensive benefits package
  1. The benefits program meets my needs.
  1. The Company offers benefits that exceed industry standards
  1. The Company offers better benefits than other companies
  1. I recognize my benefits are part of an employee total compensation program


Corporate Culture

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The culture helps employees work together
  1. The Company is a good community neighbor
  1. I believe that Company's open door policy is effective.
  1. The Company strives hard to provide a good environment for clients and staff.
  1. The organizational culture enhances employee commitment


Rewards/Recognition

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Supervisor praises me for a job well done
  1. The rewards and recognition I receive are attractive and competitive
  1. My supervisor values and appreciates my contributions.
  1. I understand the Company reward philosophy and processes
  1. My rewards package is representative of my job performance


Diversity

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I rarely hear language/communication at work that I consider offensive or discriminatory.
  1. I have the same opportunity to succeed as others with similar education and experience.
  1. Disabled workers are just as productive as abled workers
  1. This company values the differences that exist between individuals
  1. The HR Department helps in handling issues related to diversity



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: