Feedback/Guidance - Pulse Survey - Sample #6





Questionnaires Measuring Feedback/Guidance:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions include:
Feedback/Guidance, Problem Solving, Planning, Adaptability, Respect for Others, Human Resources, Staffing, Employee Assistance Program
Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Feedback/Guidance

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I receive mentoring and coaching from my superior.
  1. I actively seek feedback from colleagues and customers about my work.
  1. I am comfortable giving feedback to others.
  1. I am given clear instructions and objectives.
  1. I receive adequate feedback and guidance.


Problem Solving

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving
  1. We resolve issues in our organization without resorting to blame, anger, or retribution.
  1. My team works to simplify problems to make them more manageable
  1. My Department anticipates and resolves problems
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions


Planning

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My manager anticipates the impacts of strategic plans
  1. Leadership develops plans used to accomplish urgent or critical tasks
  1. My manager is good at financial planning and keeping the department's expenses within budget
  1. My manager uses operational planning
  1. Our department determines the appropriate actions needed to achieve goals


Adaptability

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Management is able to adjust rapidly to new situations
  1. My coworkers are looking forward to changes in technology and automation
  1. I can step in for co-workers when needed
  1. My manager adapts to new and innovative ways of addressing problems
  1. My team handles change easily


Respect for Others

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Co-workers treat each other with respect
  1. Individual differences are seen as strengths.
  1. I feel I am valued at work.
  1. Disrespectful behavior is not tolerated.
  1. I feel respected by management in this organization.


Human Resources

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Information from Human Resources is informative, relevant/timely and consistent.
  1. Human Resources cooperates and works together with all departments to effectively achieve the Company's objectives.
  1. Human Resources treats all employees with courtesy and respect.
  1. The HR department has communicated benefit updates and changes regularly and clearly.
  1. CompanyName has adequate HR staff and resources to meet the company's needs.


Staffing

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Department has an adequate level of staffing
  1. The Company has an excellent workforce planning strategy to meet future needs
  1. My Department has the right people in the right places
  1. The Company has adequate help during peak work loads
  1. My Supervisor is good at determining staffing needs


Employee Assistance Program

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I can use the EAP when I need help
  1. EAP practitioners are flexible in scheduling appointments.
  1. I feel the EAP provides confidential services.
  1. There is one-on-one counseling services provided by professionals.
  1. The EAP provides a wide array of services to meet my needs



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: