Supervision - Employee Opinion Survey Sample #9





Measuring Supervision:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. One of our objectives is for us all to feel that [Company] is an exceptional place to work. To gauge our progress in reaching that goal, we are asking you to take time to respond to a satisfaction survey to help us identify where we are doing well and where we have opportunities to do better together.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Supervision, Department, Vision, Employee Assistance Program, Employee Relations, Communication, Adaptability, Job Content and Design


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Supervision

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Supervisors in my department will intervene immediately if disciplinary action is warranted
  1. My supervisor considers diverse perspectives during the disciplinary process
  1. My manager responds positively to innovative ideas and suggestions from subordinates
  1. Employees are held accountable for assignments
  1. I receive the training on equipment as needed
If [Participant Name] were to make improvements in Supervision, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Department

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Communication is excellent in our department.
  1. My department is well managed.
  1. Our department treats customers with respect.
  1. Our department conducts regular meetings to keep everyone on the same page.
  1. Employees in our department try to help customers.
If [Participant Name] were to make improvements in Department, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Vision

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Our department builds a culture that reinforces the manager's vision
  1. The department lead supports a culture of the department that is willing to implement the company's vision
  1. Focuses efforts on implementing the organization's strategic vision
  1. Department heads understand the vision of the Company and promotes it ahead of any self-interests
  1. My manager inspires individuals to achieve success by clearly communicating the organization's vision and motivating them to align their personal goals with this vision
If [Participant Name] were to make improvements in Vision, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Employee Assistance Program

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. The EAP used by the Company meets the established standards for service.
  1. The Employee Assistance Program provides services that I need.
  1. The Company EAP is confidential
  1. The services offered by the EAP help improve employee performance through reduced absences and tardiness.
  1. EAP staff are available for consultation within a few days after initial request.
If [Participant Name] were to make improvements in Employee Assistance Program, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Employee Relations

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Our department has monthly meetings to discuss and address issues in the workplace
  1. Our Company supports employees who work remotely
  1. Conflicts are resolved in a positive and constructive manner
  1. Managers work to obtain win-win resolutions
  1. Management and Labor trust each other
If [Participant Name] were to make improvements in Employee Relations, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Communication

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I feel supervisors deliver difficult/sensitive messages to my co-workers in an appropriate manner
  1. The shift lead communicates clearly and get to the point without unnecessary details
  1. My manager is able to communicate ideas effectively and succinctly to both individuals and groups, in any setting
  1. My manager is able to deliver messages with energy, enthusiasm, and conviction.
  1. I feel that I am able to deliver effective presentations
If [Participant Name] were to make improvements in Communication, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Adaptability

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I am able to accept new responsibilities
  1. My team leader is flexible and open minded in dealing with others
  1. I am proactive and take steps to prepare for changes in the workplace
  1. My manager easily handles changes
  1. My manager recognizes the importance of adapting to change
If [Participant Name] were to make improvements in Adaptability, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Job Content and Design

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. My job description accurately reflects what I do on a daily basis
  1. Overall, my workload is reasonable.
  1. I can adjust my job description as needed
  1. I can make positive suggestions and improve how the Company operates
  1. I am clear about the expectations of my role.
If [Participant Name] were to make improvements in Job Content and Design, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?