Supervision

Surveys Measuring Supervision:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)

Dear Employee:

Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Competencies Included:
Supervision, Human Resources, Resources, Adaptability, Problem Solving, Equipment, Employee Assistance Program

Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

Supervisors in my department successfully mediate conflicts between employees
Supervisors communicate the goals and expectations for the team
Supervisors make decisions based on all relevant information
Supervisors delegate work effectively
The manager is consistent in disciplinary/corrective actions

If the Company were to make improvements in Supervision, what are your suggestions for how we can improve this?

Human Resources

Information from Human Resources is informative, relevant/timely and consistent.
Human Resources cooperates and works together with all departments to effectively achieve the Company's objectives.
Human Resources treats all employees with courtesy and respect.
The HR department has communicated benefit updates and changes regularly and clearly.
The HR department handles questions and issues fairly.

If the Company were to make improvements in Human Resources, what are your suggestions for how we can improve this?

Resources

The Company has the right people in the right places.
My workplace is a physically comfortable place to work
My Supervisor is effective in maximizing the potential of others
I understand the budget process
I understand the process of allocating fiscal resources

If the Company were to make improvements in Resources, what are your suggestions for how we can improve this?

Adaptability

I learn from my mistakes and don't make the same mistake twice
My manager learns from mistakes made and avoids making the same mistake twice
My manager is willing to adjust the strategy when new information is presented
I am able to take on new tasks
My manager recognizes changes in the environment

If the Company were to make improvements in Adaptability, what are your suggestions for how we can improve this?

Problem Solving

In my job I focus on problem solving instead of fault finding
Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving
My Department anticipates and resolves problems
We resolve issues in our organization without resorting to blame, anger, or retribution.
We work together to solve problems

If the Company were to make improvements in Problem Solving, what are your suggestions for how we can improve this?

Equipment

I am able to safely operate heavy equipment
Employees in my department regularly check and maintain equipment
I have the parts and supplies needed to regularly maintain the equipment
Employees in my department regularly perform preventative maintenance
I understand the machine settings or can access a manual that explains it

If the Company were to make improvements in Equipment, what are your suggestions for how we can improve this?

Employee Assistance Program

EAP providers/practitioners have good credentials for the services they are providing.
There is one-on-one counseling services provided by professionals.
The Company EAP is confidential
EAP staff are available for consultation within a few days after initial request.
I can use the EAP when I need help

If the Company were to make improvements in Employee Assistance Program, what are your suggestions for how we can improve this?