Problem Solving - Employee Satisfaction Survey Sample #2





Questionnaires Measuring Problem Solving:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Problem Solving, Communication, Performance, Flexibility, Respect for Others, Supervisor, Department, Business Focus, Management, Equality,


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Problem Solving

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. We work together to solve problems
  1. My Department anticipates and resolves problems
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving
  1. In my job I focus on problem solving instead of fault finding
What are your suggestions for how we can improve Problem Solving?


Communication

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The manager is visible and approachable; is there when you need them.
  1. The supervisor delivers clear and concise instructions regarding use of the equipment
  1. Employees at the Company regularly share and exchange ideas
  1. The team leader recaps action steps from meetings to ensure clarity and execution
  1. My Supervisor works to improve communications in all directions
What are your suggestions for how we can improve Communication?


Performance

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Department is able to meet its deadlines
  1. Performance measures are evaluated on a quarterly basis
  1. My annual review is effective in identifying specific goals for performance improvement.
  1. The Company is able to maximize employee potential
  1. My Supervisor is able to manage time effectively
What are your suggestions for how we can improve Performance?


Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The supervisor accommodates the needs of employees when requests for time off are made.
  1. My manager is able to make changes to their leadership style after receiving constructive feedback through the performance review.
  1. My manager values and adjusts training to meet diverse learning preferences.
  1. The HR Department adapts training delivery to enhance effectiveness and create an inclusive environment, boosting team cohesion and productivity.
  1. In our department, we seeks opportunities to improve processes and procedures to benefit the company overall.
What are your suggestions for how we can improve Flexibility?


Respect for Others

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Disrespectful behavior is not tolerated.
  1. I am treated with respect by others with whom I work.
  1. Co-workers respect each others' opinions
  1. Individual differences are seen as strengths.
  1. At this company, my suggestions are given serious consideration.
What are your suggestions for how we can improve Respect for Others?


Supervisor

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Supervisor facilitates conversations where each person can be heard
  1. My Supervisor encourages good working relationships between employees
  1. My Supervisor enhances teamwork through good supervision
  1. My Supervisor demonstrates empathy, respect, and openness to employees
  1. My Supervisor provides detailed feedback to employees
What are your suggestions for how we can improve Supervisor?


Department

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I am aware of the specific goals our department has for completion this year.
  1. Communication in the ____ department is good.
  1. Employees in our department try to help customers.
  1. My department is well managed.
  1. Employees in my department work together to solve problems.
What are your suggestions for how we can improve Department?


Business Focus

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Leadership understands the different business climates in which the Company operates
  1. The Company seeks to take advantage of opportunities
  1. My Co-Workers understand their job roles and functions and how they contribute to the success of the company
  1. Strategic planning helps develop new business opportunities
  1. The Company engages in various initiatives to focus on its business strategy
What are your suggestions for how we can improve Business Focus?


Management

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I have enough resources and support to adequately manage my department.
  1. Managers are effective in putting the right people in the right places
  1. My Manager sets a good example
  1. Managers establish responsibility and accountability among employees
  1. Managers encourage initiative
What are your suggestions for how we can improve Management?


Equality

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. CompanyName is committed to ensuring equal opportunity for all employees.
  1. My manager works to reduce bullying and harassment at work
  1. Our organization benchmarks progress against other organizations to see where we can improve
  1. All employees have the same resources available
  1. I am aware of our company's policies regarding harassment in the workplace
What are your suggestions for how we can improve Equality?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: