hr-survey.com

Problem Solving - Employee Opinion Survey Sample #2


Questionnaires Measuring Problem Solving:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between and . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Problem Solving, Communication, Performance, Flexibility, Respect for Others, Supervisor, Department, Business Focus, Management, Equality,


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

Problem Solving

 Strongly
Disagree
1		 2 Disagree
3		 4 Agree
5		 6 Strongly
Agree
7
  1. My team works to simplify problems to make them more manageable
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. In my job I focus on problem solving instead of fault finding
  1. We work together to solve problems
  1. Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving
What are your suggestions for how we can improve Problem Solving?


Communication

 Strongly
Disagree
1		 2 Disagree
3		 4 Agree
5		 6 Strongly
Agree
7
  1. Information and knowledge are freely shared at the Company
  1. Managers communicate a clear sense of direction for my organization.
  1. There is good communication between me and my supervisor
  1. I can speak freely to my supervisor on a variety of topics
  1. I feel well informed about company goals and strategic directions.
What are your suggestions for how we can improve Communication?


Performance

 Strongly
Disagree
1		 2 Disagree
3		 4 Agree
5		 6 Strongly
Agree
7
  1. My annual review is effective in identifying specific goals for performance improvement.
  1. I am held accountable for achieving specific results
  1. Performance measures are evaluated on a quarterly basis
  1. My Department is able to meet its deadlines
  1. My job enables me to make use of my skills and abilities
What are your suggestions for how we can improve Performance?


Flexibility

 Strongly
Disagree
1		 2 Disagree
3		 4 Agree
5		 6 Strongly
Agree
7
  1. The hiring procedures are flexible to handle unique situations and needs
  1. I am willing to try new jobs within the Company
  1. The Leadership is flexible and learns rapidly about changing markets
  1. Employees are willing to move to other positions within the Company
  1. I would be willing to work in a different location if needed
What are your suggestions for how we can improve Flexibility?


Respect for Others

 Strongly
Disagree
1		 2 Disagree
3		 4 Agree
5		 6 Strongly
Agree
7
  1. At this company, my suggestions are given serious consideration.
  1. Co-workers treat each other with respect
  1. I feel I am valued at work.
  1. Disrespectful behavior is not tolerated.
  1. Individual differences are seen as strengths.
What are your suggestions for how we can improve Respect for Others?


Supervisor

 Strongly
Disagree
1		 2 Disagree
3		 4 Agree
5		 6 Strongly
Agree
7
  1. My immediate supervisor sets a good example.
  1. My Supervisor has high technical skills
  1. My Supervisor effectively resolves employee problems and labor issues
  1. My Supervisor has helped in my career development
  1. My Supervisor motivates others to follow new processes
What are your suggestions for how we can improve Supervisor?


Department

 Strongly
Disagree
1		 2 Disagree
3		 4 Agree
5		 6 Strongly
Agree
7
  1. Conditions in my work area allow me to be highly productive.
  1. My team focuses on fixing the problem rather than finding someone to blame.
  1. My work group looks for ways to change processes to improve productivity.
  1. Communication is good between departments.
  1. My department is well managed.
What are your suggestions for how we can improve Department?


Business Focus

 Strongly
Disagree
1		 2 Disagree
3		 4 Agree
5		 6 Strongly
Agree
7
  1. The Leadership understands the different business climates in which the Company operates
  1. The Leadership identifies new markets and opportunities to advance our products
  1. The Company engages in various initiatives to focus on its business strategy
  1. The Company continues to grow and expand its services
  1. The Company seeks to take advantage of opportunities
What are your suggestions for how we can improve Business Focus?


Management

 Strongly
Disagree
1		 2 Disagree
3		 4 Agree
5		 6 Strongly
Agree
7
  1. My Manager sets a good example
  1. Managers follow the grievance procedures
  1. Managers establish responsibility and accountability among employees
  1. I have enough resources and support to adequately manage my department.
  1. The managers involve us in decisions affecting our work
What are your suggestions for how we can improve Management?


Equality

 Strongly
Disagree
1		 2 Disagree
3		 4 Agree
5		 6 Strongly
Agree
7
  1. I believe rewards are given fairly where I work.
  1. CompanyName is committed to ensuring equal opportunity for all employees.
  1. Favoritism is not a problem in my department.
  1. Employees are treated with respect regardless of their positions/jobs.
What are your suggestions for how we can improve Equality?






  1. What changes would you like to see in your benefit plans?  Please note that some of these may increase premium rates.  Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    and then and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases?  Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other – please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and ?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: