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HR-Survey > Employee Opinion > Dimensions > Problem Solving

Problem Solving - Employee Satisfaction Survey Sample #2





Questionnaires Measuring Problem Solving:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Problem Solving, Communication, Performance, Flexibility, Respect for Others, Supervisor, Department, Business Focus, Management, Equality,


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

Edit this Survey
Would you like to edit this survey? Click here to begin.


Problem Solving

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Managers engage employees in the decision-making process to ensure their support before introducing a solution to a major problem.
  1. My manager analyzes the information available, considers alternatives, makes the best choice available.
  1. I know how to adapt to different problems by applying a wide range of strategies and techniques.
  1. Our department involves team members in discussions and planning to gain their endorsement before rolling out a new solution.
  1. I am comfortable solving problems that require several different criteria or constraints.
What are your suggestions for how we can improve Problem Solving?


Communication

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I can confidently interact with all tiers of the organization
  1. My manager communicates effectively with all levels of the organization
  1. I regularly read the Company newsletter and other publications
  1. My manager understands and adjusts delivery of communications to maximize impact.
  1. I know how to effectively use non-verbal communication (e.g., eye contact, nodding, gestures, etc.)
What are your suggestions for how we can improve Communication?


Performance

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I am held accountable for achieving specific results
  1. My job enables me to make use of my skills and abilities
  1. Performance measures are evaluated on a quarterly basis
  1. I get a sense of personal accomplishment from my work
  1. My Supervisor is able to manage time effectively
What are your suggestions for how we can improve Performance?


Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My manager adapts workflows according to changing needs.
  1. This company fosters a culture of agility, ensuring that the team can thrive amidst constant change and uncertainty.
  1. My manager actively seeks out new knowledge, staying updated with industry trends, and is open to changing the workflow based on the situation.
  1. The manager promotes flexibility in approaches encouraging employees to think outside the box and experiment with new methods and ideas.
  1. The project lead embraces change and is willing to pivot strategies based on new information.
What are your suggestions for how we can improve Flexibility?


Respect for Others

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I am treated with respect by others with whom I work.
  1. Co-workers treat each other with respect
  1. Co-workers respect each others' opinions
  1. I feel I am valued at work.
  1. Disrespectful behavior is not tolerated.
What are your suggestions for how we can improve Respect for Others?


Supervisor

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Supervisor shows consistency between what they say and do
  1. My Supervisor fosters an environment that supports open communication
  1. My Supervisor treats all staff equitably
  1. My Supervisor has a strong work ethic that inspires others
  1. My Supervisor facilitates open communication between employees
What are your suggestions for how we can improve Supervisor?


Department

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Collaboration is encouraged in our department.
  1. Our department conducts regular meetings to keep everyone on the same page.
  1. Communication is excellent in our department.
  1. Employees work well with each other in the department.
  1. My team looks for ways to change processes to improve performance.
What are your suggestions for how we can improve Department?


Business Focus

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company engages in various initiatives to focus on its business strategy
  1. The Leadership understands the different business climates in which the Company operates
  1. The Leadership identifies new markets and opportunities to advance our products
  1. The Leadership is effective in allocating financial resources
  1. The Company continues to grow and expand its services
What are your suggestions for how we can improve Business Focus?


Management

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Managers demonstrate emotional self-awareness and control when navigating tense or high-stakes situations.
  1. Managers assess the staffing need of the department and hire people accordingly.
  1. My manager is effective in negotiating contracts with labor unions, vendors/suppliers, fiscal budgets, staffing headcounts, compensation, promotions, and/or regulatory agencies.
  1. Leaders model high-effort, high-output behaviors, prompting team members to raise their own performance.
  1. My manager is committed to doing the best job possible.
What are your suggestions for how we can improve Management?


Equality

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The company is committed to building an inclusive workplace
  1. There is open communication in my department to address issues of inequality
  1. My supervisor recognizes the benefits of diversity in the workplace
  1. I know who to contact if I experience bullying or harassment at work
  1. Employees do not fear retaliation for identifying potential areas of discrimination
What are your suggestions for how we can improve Equality?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: