hr-survey.com

Problem Solving - Employee Satisfaction Survey Sample #2





Questionnaires Measuring Problem Solving:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Problem Solving, Communication, Performance, Flexibility, Respect for Others, Supervisor, Department, Business Focus, Management, Equality,


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


Problem Solving

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. In my job I focus on problem solving instead of fault finding
  1. We work together to solve problems
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. We resolve issues in our organization without resorting to blame, anger, or retribution.
  1. My team works to simplify problems to make them more manageable
What are your suggestions for how we can improve Problem Solving?


Communication

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Managers communicate a clear sense of direction for my organization.
  1. Information and knowledge are freely shared at the Company
  1. I feel well informed about company goals and strategic directions.
  1. I know what is expected of me at work
  1. My Supervisor is willing to listen to my ideas
What are your suggestions for how we can improve Communication?


Performance

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Department is able to meet its deadlines
  1. I am held accountable for achieving specific results
  1. My Supervisor is able to manage time effectively
  1. The Company is able to maximize employee potential
  1. Performance measures are evaluated on a quarterly basis
What are your suggestions for how we can improve Performance?


Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I would be willing to work in a different location if needed
  1. Employees are willing to move to other positions within the Company
  1. My Department is able to adapt quickly to new processes and procedures
  1. The Leadership is willing to change to meet new objectives
  1. The hiring procedures are flexible to handle unique situations and needs
What are your suggestions for how we can improve Flexibility?


Respect for Others

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Co-workers treat each other with respect
  1. At this company, my suggestions are given serious consideration.
  1. Individual differences are seen as strengths.
  1. Co-workers respect each others' opinions
  1. I feel respected by management in this organization.
What are your suggestions for how we can improve Respect for Others?


Supervisor

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Supervisor effectively resolves employee problems and labor issues
  1. My Supervisor has helped in my career development
  1. My Supervisor has high technical skills
  1. My supervisor is approachable and easy to talk with
  1. My Supervisor establishes responsibility and accountability in their subordinates
What are your suggestions for how we can improve Supervisor?


Department

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. People in my department encourage new ideas to solve problems.
  1. My team looks for ways to change processes to improve performance.
  1. My department contributes significantly to the overall production of the organization.
  1. Our department is aligned with the overall goals of the organization.
  1. Our department uses performance measures to assess progress towards important goals.
What are your suggestions for how we can improve Department?


Business Focus

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company seeks to take advantage of opportunities
  1. Strategic planning helps develop new business opportunities
  1. My Co-Workers understand their job roles and functions and how they contribute to the success of the company
  1. The Leadership identifies new markets and opportunities to advance our products
  1. The Leadership understands the different business climates in which the Company operates
What are your suggestions for how we can improve Business Focus?


Management

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I have enough resources and support to adequately manage my department.
  1. Managers follow the grievance procedures
  1. Managers establish responsibility and accountability among employees
  1. Managers encourage initiative
  1. Managers are effective in putting the right people in the right places
What are your suggestions for how we can improve Management?


Equality

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Supervisor works to overcome prejudices in the workplace
  1. Favoritism is not a problem in my department.
  1. All managers and supervisors undergo training to reinforce the company's desire for equal treatment of employees
  1. The contributions of all employees are valued and recognized
  1. Employees have equal access to training and promotion opportunities
What are your suggestions for how we can improve Equality?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: