hr-survey.com

Problem Solving - Employee Satisfaction Survey Sample #2





Questionnaires Measuring Problem Solving:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Problem Solving, Communication, Performance, Flexibility, Respect for Others, Supervisor, Department, Business Focus, Management, Equality,


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

Edit this Survey
Would you like to edit this survey? Click here to begin.


Problem Solving

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My manager solves problems that have difficult or conflicting constraints.
  1. Our department links process improvement and results improvement.
  1. My Department anticipates and resolves problems
  1. The project manager reacts to unforeseen consequences of implemented solutions to problems.
  1. The project manager gathers information on the problem and each solution, covering costs, benefits, risks, feasibility, and business impact.
What are your suggestions for how we can improve Problem Solving?


Communication

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I can speak freely to my supervisor on a variety of topics
  1. Senior leadership delivers messages with energy, enthusiasm, and conviction
  1. At our company, people listen to others' points of view with an open mind
  1. Company communications keep me up-to-date.
  1. I am comfortable giving feedback to others.
What are your suggestions for how we can improve Communication?


Performance

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My job enables me to make use of my skills and abilities
  1. I get a sense of personal accomplishment from my work
  1. My annual review is effective in identifying specific goals for performance improvement.
  1. My Supervisor is able to manage time effectively
  1. Performance measures are evaluated on a quarterly basis
What are your suggestions for how we can improve Performance?


Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My manager solves problems using innovative solutions by keeping an open mind and considering the input from others.
  1. The production line employees are able to increase output to meet increased demand.
  1. I feel the manager is dedicated to evolving and enhancing business processes, which demonstrates flexibility.
  1. Employees are open to the perspectives/viewpoints of others.
  1. My manager accommodates scheduling requests from employees.
What are your suggestions for how we can improve Flexibility?


Respect for Others

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Co-workers respect each others' opinions
  1. Individual differences are seen as strengths.
  1. Disrespectful behavior is not tolerated.
  1. I am treated with respect by others with whom I work.
  1. Co-workers treat each other with respect
What are your suggestions for how we can improve Respect for Others?


Supervisor

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Supervisor is sought after for advice in a variety of situations
  1. My Supervisor recognizes and rewards excellent employees
  1. My Supervisor conducts regular progress meetings to ensure adherence to the schedule
  1. My Supervisor holds employees accountable for work assignments
  1. My Supervisor supports team members who are working on difficult projects
What are your suggestions for how we can improve Supervisor?


Department

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Employees work well with each other in the department.
  1. My department is well managed.
  1. The department has adequate resources available to meet our needs.
  1. Collaboration is encouraged in our department.
  1. The employees in my department are productive.
What are your suggestions for how we can improve Department?


Business Focus

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company continues to grow and expand its services
  1. The Company seeks to take advantage of opportunities
  1. The Leadership is effective in allocating financial resources
  1. The Leadership identifies new markets and opportunities to advance our products
  1. The Company engages in various initiatives to focus on its business strategy
What are your suggestions for how we can improve Business Focus?


Management

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I am supported in my growth and development as a manager.
  1. Managers are effective in putting the right people in the right places
  1. Managers follow the grievance procedures
  1. Managers are held accountable for achieving results
  1. Managers encourage initiative
What are your suggestions for how we can improve Management?


Equality

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. All employees in the department add value
  1. I can file a grievance if I experience instances of unequal treatment at work
  1. I have the same resources to do my job as my coworkers
  1. My manager works to reduce bullying and harassment at work
  1. Input in decision making is sought from individuals with diverse backgrounds
What are your suggestions for how we can improve Equality?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: