Problem Solving- Employee Opinion Survey Sample #10

Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

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Problem Solving

• We resolve issues in our organization without resorting to blame, anger, or retribution.
• My team works to simplify problems to make them more manageable
• My Department anticipates and resolves problems
• Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving
• In my job I focus on problem solving instead of fault finding

If the Company were to make improvements in Problem Solving, what are your suggestions for how we can improve this?

Feedback/Guidance

• I am given clear instructions and objectives.
• I receive adequate feedback and guidance.
• I actively seek feedback from colleagues and customers about my work.
• I receive mentoring and coaching from my superior.
• I do not feel micro-managed.

If the Company were to make improvements in Feedback/Guidance, what are your suggestions for how we can improve this?

Performance Appraisal/Management

• My Supervisor is honest and fair in my performance review
• Pay raises are linked to performance evaluations
• I am clear about what is expected of me in my position as a result of the Performance Process
• The Performance Management process is effective.
• The Performance Appraisal system has specific standards

If the Company were to make improvements in Performance Appraisal/Management, what are your suggestions for how we can improve this?

Adaptability

• I am able to take on new tasks
• My Department is able to adapt to new environments and market factors
• The Company is willing to accept change
• Management is able to adjust rapidly to new situations
• The Company supports my needs to adapt to a changing work environment

If the Company were to make improvements in Adaptability, what are your suggestions for how we can improve this?

Career Development

• At work, I have opportunities to learn and grow
• There is opportunity for me to advance at the Company
• My Supervisor has taken an interest in my career development
• My manager discusses my career path with me.
• Job promotions are awarded fairly and without bias

If the Company were to make improvements in Career Development, what are your suggestions for how we can improve this?

Facilities

• The Company offers excellent parking facilities
• The Facilities department is responsive when I make requests to fixing equipment and/or office space
• I have easy access to the different offices and meeting rooms
• The building I work in is well maintained
• The Facilities department responses to my requests

If the Company were to make improvements in Facilities, what are your suggestions for how we can improve this?

Pay

• I am compensated fairly for the work I do.
• I am paid fairly
• My pay matches my job performance
• I feel I am adequately paid compared to my colleagues at other companies
• I am satisfied with the level of pay I receive

If the Company were to make improvements in Pay, what are your suggestions for how we can improve this?