hr-survey.com

Problem Solving - Employee Opinion Survey Sample #4


Questionnaires Measuring Problem Solving:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words)
Dear Employee:


Welcome to the Employee Survey. Our objective is to understand and express the values which will ensure is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between and . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Problem Solving, Feedback/Guidance, Job Satisfaction, Customer Service, Adaptability, Career Development, Stress, Human Resources, Reorganization, Staffing,


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

Problem Solving

 Strongly
Disagree		 Disagree Neutral Agree Strongly
Agree
  1. Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving
  1. My Department anticipates and resolves problems
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. In my job I focus on problem solving instead of fault finding
  1. We work together to solve problems
If were to make improvements in Problem Solving, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Feedback/Guidance

 Strongly
Disagree		 Disagree Neutral Agree Strongly
Agree
  1. I receive mentoring and coaching from my superior.
  1. I am given clear instructions and objectives.
  1. I do not feel micro-managed.
  1. I am comfortable giving feedback to others.
  1. I see my role to include mentoring and coaching others.
If were to make improvements in Feedback/Guidance, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Job Satisfaction

 Strongly
Disagree		 Disagree Neutral Agree Strongly
Agree
  1. I receive a lot of satisfaction from my job
  1. My job is rewarding
  1. I feel satisfied at the Company
  1. I am proud to tell others I work for the Company
  1. Considering everything, I am satisfied at this Company
If were to make improvements in Job Satisfaction, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Customer Service

 Strongly
Disagree		 Disagree Neutral Agree Strongly
Agree
  1. Service is responsive and meets the needs of customers
  1. The training I receive reinforces customer focus
  1. Managers are focused on improving customer service
  1. My Department is committed to customer service
  1. Our team’s current activities reflect a strong focus on the customer
If were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Adaptability

 Strongly
Disagree		 Disagree Neutral Agree Strongly
Agree
  1. The Company supports my needs to adapt to a changing work environment
  1. I am continuously learning and trying to improve myself
  1. My Department is able to adapt to new environments and market factors
  1. The Company is willing to accept change
  1. I can step in for co-workers when needed
If were to make improvements in Adaptability, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Career Development

 Strongly
Disagree		 Disagree Neutral Agree Strongly
Agree
  1. I have the skills needed to advance my career.
  1. My supervisor works with me to develop my Individual Development Plan
  1. My manager discusses my career path with me.
  1. My Supervisor has taken an interest in my career development
  1. Employees are required to create their own Individual Development Plan.
If were to make improvements in Career Development, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Stress

 Strongly
Disagree		 Disagree Neutral Agree Strongly
Agree
  1. I feel safe in my job
  1. I can change how I work if I want to
  1. I have a relaxed and positive outlook
  1. My work schedule is flexible enough to meet my needs
  1. I do not fear losing my job
If were to make improvements in Stress, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Human Resources

 Strongly
Disagree		 Disagree Neutral Agree Strongly
Agree
  1. Information from Human Resources is informative, relevant/timely and consistent.
  1. I have confidence in the HR department to resolve payroll and benefit issues.
  1. CompanyName has adequate HR staff and resources to meet the company's needs.
  1. The HR department has communicated benefit updates and changes regularly and clearly.
  1. The HR department handles questions and issues fairly.
If were to make improvements in Human Resources, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Reorganization

 Strongly
Disagree		 Disagree Neutral Agree Strongly
Agree
  1. The reorganization has helped our department become more efficient.
  1. My input was recognized and accepted during this reorganization.
  1. The reorganization has increased productivity
  1. Leadership exercises good judgment in setting the structure for the organization
  1. The Company is effective in reorganizing to meet new business challenges and opportunities
If were to make improvements in Reorganization, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Staffing

 Strongly
Disagree		 Disagree Neutral Agree Strongly
Agree
  1. My Department has an adequate level of staffing
  1. The Company has an excellent workforce planning strategy to meet future needs
  1. The Company has a good supply of emerging leaders
  1. The Company has adequate help during peak work loads
  1. My Department has the right people in the right places
If were to make improvements in Staffing, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?


  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?





  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:

  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?


  4. What changes do you see [Company] making in order to raise the standards?

  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:


  6. What do you like best about working for [Company]?

  7. What do you like least about working for [Company]? How could it be improved?
  8. Use the space below to enter any final comments you would like to be noted: