hr-survey.com

Problem Solving - Employee Opinion Survey Sample #3





Questionnaires Measuring Problem Solving:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team




Problem Solving

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. We work together to solve problems
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. My team works to simplify problems to make them more manageable
  1. In my job I focus on problem solving instead of fault finding
  1. We resolve issues in our organization without resorting to blame, anger, or retribution.


Innovation

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. My Supervisor supports me in developing new products
  1. Employees are rewarded for sharing their ideas and suggestions.
  1. My ideas and suggestions are accepted and considered
  1. People in My Department are very innovative
  1. My Supervisor looks for new and better ways of doing things


Customer Service

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. My Department is committed to customer service
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. The training I receive reinforces customer focus
  1. The corporate culture emphasizes customer service
  1. Our team’s current activities reflect a strong focus on the customer


Adaptability

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. The Company supports my needs to adapt to a changing work environment
  1. I am able to take on new tasks
  1. The Company is willing to accept change
  1. Management is able to adjust rapidly to new situations
  1. My Department is able to adapt to new environments and market factors


Career Development

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. My manager discusses my career path with me.
  1. Job promotions are awarded fairly and without bias
  1. There is opportunity for me to advance at the Company
  1. My Supervisor has taken an interest in my career development
  1. Employees are required to create their own Individual Development Plan.


Stress

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. I do not fear losing my job
  1. My work schedule is flexible enough to meet my needs
  1. I can change how I work if I want to
  1. My work environment is pleasant and calm
  1. I feel safe in my job


Human Resources

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. The HR department has communicated benefit updates and changes regularly and clearly.
  1. The Human Resources staff is accessible and responsive when I need assistance.
  1. CompanyName has adequate HR staff and resources to meet the company's needs.
  1. The HR department handles questions and issues fairly.
  1. Human Resources treats all employees with courtesy and respect.


Reorganization

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. The reorganization has streamlined our business processes.
  1. Leadership exercises good judgment in setting the structure for the organization
  1. I like the way our department has been reorganized.
  1. I would be willing to move to a different location if needed.
  1. I am clear on who my key customers are and the service I need to provide them


Staffing

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. My Department has the right people in the right places
  1. My Supervisor is good at determining staffing needs
  1. CompanyName has the right people in the right places.
  1. The Company has adequate help during peak work loads
  1. My Department has an adequate level of staffing


Pay

Strongly
Agree
Agree
Disagree
Strongly
Disagree
  1. My Supervisor is always trying to make sure I am fairly compensated
  1. The pay offered by the Company is very competitive
  1. I am compensated fairly for the work I do.
  1. I feel I am adequately paid compared to my colleagues at other companies
  1. I have a clear understanding of the Company pay policy





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: