Problem Solving - Employee Attitude Survey Sample #5





Questionnaires Measuring Problem Solving:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Attitude Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Problem Solving

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. We work together to solve problems
  1. My team works to simplify problems to make them more manageable
  1. We resolve issues in our organization without resorting to blame, anger, or retribution.
  1. My Department anticipates and resolves problems
  1. In my job I focus on problem solving instead of fault finding


Performance Appraisal/Management

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Performance Management process is effective.
  1. My Supervisor is honest and fair in my performance review
  1. I am clear about what is expected of me in my position as a result of the Performance Process
  1. Expectations are clearly communicated to me
  1. The Performance Appraisal system has specific standards


Risk

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The training I received regarding risk was relevant for my position.
  1. The company takes compliance with regulations and standards seriously.
  1. I know how to report compliance issues and am comfortable doing so.
  1. I feel comfortable raising risk and compliance issues and concerns to management.
  1. All materials are stored safely and securely.


Systems

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems
  1. The Company has an excellent employee hiring and selection system
  1. Continuity of leadership is achieved through effective succession planning
  1. Training is implemented as a coordinated part of an overall system of employee development
  1. The Company uses a systematic process for identifying employee development needs and implementing solutions


Resourcefulness

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Supervisor wants employees to use the supplies wisely
  1. My Department is able to solve problems that arise using a variety of alternatives that meet unique situations
  1. We usually start with a plan of action but will change it as needed
  1. We are able to get the most out of the limited resources we have available
  1. There are incentives/rewards for working efficiently


Leadership

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. The Leadership promotes team morale and builds organizational commitment
  1. I feel confident in the Company leadership
  1. Leadership at the Company encourages initiative and risk taking
  1. The Leadership helps maximize business results


Stress

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I rarely experience stress here
  1. My work environment is pleasant and calm
  1. I have a relaxed and positive outlook
  1. I can change how I work if I want to
  1. My work schedule is flexible enough to meet my needs


Business Focus

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Company engages in various initiatives to focus on its business strategy
  1. The Leadership identifies new markets and opportunities to advance our products
  1. The Company continues to grow and expand its services
  1. Strategic planning helps develop new business opportunities
  1. My Co-Workers understand their job roles and functions and how they contribute to the success of the company


Hiring

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The hiring process is efficient and easy to follow
  1. My department has adequate levels of staffing.
  1. The Company is good at finding the right talent for current and future work.
  1. The hiring process is fair and unbiased
  1. Managers follow the hiring procedures


Equality

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I am aware of our company's policies regarding harassment in the workplace
  1. All employees have the same resources available
  1. Policies and procedures are regularly reviewed to examine their effects on employees in the workplace
  1. Employees have equal resources available to them to perform their jobs
  1. The Company is supportive of our efforts to reduce workplace intimidation and harassment



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: