Problem Solving - Employee Attitude Survey Sample #5





Questionnaires Measuring Problem Solving:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Attitude Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions Included:
Problem Solving, Meetings, Planning, Resourcefulness, Training, Teamwork, Work/Life, Benefits, Global, Resources,
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Problem Solving

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. My Department anticipates and resolves problems
  1. Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving
  1. In my job I focus on problem solving instead of fault finding
  1. We resolve issues in our organization without resorting to blame, anger, or retribution.


Performance Appraisal/Management

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Pay raises are linked to performance evaluations
  1. I trust the feedback I receive from my Supervisor
  1. The Performance Appraisal system has specific standards
  1. Expectations are clearly communicated to me
  1. The Performance Management process is effective.


Risk

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The leaders in my department are receptive to all communications about risk, including bad news.
  1. We receive safety training on a regular basis.
  1. All materials are stored safely and securely.
  1. The identification and evaluation of risk is an important part of my job.
  1. The leadership at the Company does a good job managing risks we face.


Systems

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Continuity of leadership is achieved through effective succession planning
  1. The Company has an excellent employee hiring and selection system
  1. The Company uses a systematic process for identifying employee development needs and implementing solutions
  1. Managers are skilled and trained in the various systems to help employees when needed
  1. The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems


Resourcefulness

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Employees in my department take the initiative to address problems immediately
  1. The company offers bonuses to those who can help improve the bottom line
  1. My manager encourages us to find innovative solutions to problems
  1. We are able to get the most out of the limited resources we have available
  1. We will change a course of action if needed


Leadership

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Leadership helps maximize business results
  1. Leaders are open to feedback from multiple perspectives
  1. Leadership is able to implement ideas and suggestions.
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. Leadership at the Company encourages initiative and risk taking


Stress

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I do not fear losing my job
  1. I participate in decisions that affect me
  1. I feel safe in my job
  1. My work schedule is flexible enough to meet my needs
  1. I can change how I work if I want to


Business Focus

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Leadership identifies new markets and opportunities to advance our products
  1. Strategic planning helps develop new business opportunities
  1. My Co-Workers understand their job roles and functions and how they contribute to the success of the company
  1. The Leadership is effective in allocating financial resources
  1. The Company continues to grow and expand its services


Hiring

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Company is good at finding the right talent for current and future work.
  1. Managers follow the hiring procedures
  1. The Company employs highly professional people
  1. Hiring procedures are clearly defined
  1. The hiring process is fair and unbiased


Equality

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I know who to contact if I experience bullying or harassment at work
  1. Workplace policies and procedures are fair to all employees
  1. My Supervisor works to overcome prejudices in the workplace
  1. Policies and procedures are implemented equally among all employees
  1. Employees do not fear retaliation for bring issues to light



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: