Problem Solving - Employee Survey Sample #7

Questionnaires Measuring Problem Solving:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)

Dear Employee:

Welcome to the Employee Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Problem Solving, Meetings, Planning, Resourcefulness, Training, Teamwork, Work/Life, Benefits, Global, Resources,

Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.

Add a higher deductible plan ($1,000 - $2,500)
Increase vision care
Increase dental care
Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,

and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)

What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.

Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
Higher office visit co pays (the dollar amount you pay for office visits)
Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
More network restrictions (smaller group of doctors and specialists to choose from)
No dental coverage
Other, please specify

How often would you like to participate in after hours company event?

Every other month
Quarterly
Twice a year
Just the Christmas Party
How would you rate your satisfaction with the communication between you and [Company]?

Very Dissatisfied
Dissatisfied
No Opinion
Satisfied
Very Satisfied
What would you change about your current job or position?
Please identify factors that would improve your job performance in the coming year.
When your performance was discussed with you in the past,
how often did you receive practical suggestions for improving your work?

Very Often
Sometimes
Rarely
Never
How would you rate your overall satisfaction with the company in the past year?

Very Dissatisfied
Dissatisfied
No Opinion
Satisfied
Very Satisfied
Please give any comments or suggestions on how the company can be improved in the coming year:

Problem Solving	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions (Click here to add a comment)
Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving (Click here to add a comment)
In my job I focus on problem solving instead of fault finding (Click here to add a comment)
We work together to solve problems (Click here to add a comment)
My Department anticipates and resolves problems (Click here to add a comment)
If [Participant Name] were to make improvements in Problem Solving, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Meetings	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
Meetings start and end on time (Click here to add a comment)
The Company should offer training on how to improve meeting effectiveness (Click here to add a comment)
Meetings are followed up by action plans (Click here to add a comment)
Meetings are a useful way for employees to work together (Click here to add a comment)
We make the best use of meetings and meetings are tailored to specific needs and purposes. (Click here to add a comment)
If [Participant Name] were to make improvements in Meetings, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Planning	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
Our department sets objectives to be completed (Click here to add a comment)
My supervisor encourages others to follow the plan (Click here to add a comment)
My manager determines what supplies/equipment are needed for the project (Click here to add a comment)
My manager plans for the future (Click here to add a comment)
Our department is able to adjust plans as needed according to situational/strategic changes. (Click here to add a comment)
If [Participant Name] were to make improvements in Planning, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Resourcefulness	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
There are incentives/rewards for working efficiently (Click here to add a comment)
The company offers rewards for innovative thinking (Click here to add a comment)
Leaders recognize and reward those who are innovative/creative (Click here to add a comment)
We usually start with a plan of action but will change it as needed (Click here to add a comment)
Our company uses analytics when making decisions (Click here to add a comment)
If [Participant Name] were to make improvements in Resourcefulness, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Training	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
Training is offered at times convenient to me (Click here to add a comment)
I feel I am well prepared and have the tools to succeed in my role as an associate, supervisor, manager, or top leader. (Click here to add a comment)
I am allowed to take initiative to assess my skills and seek appropriate training (Click here to add a comment)
The training I receive is relevant to my job (Click here to add a comment)
The on-the-job training I received has prepared me for this job (Click here to add a comment)
If [Participant Name] were to make improvements in Training, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Teamwork	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
Team members share pertinent information with all members of the team (Click here to add a comment)
Our team leader builds a strong rapport with team members (Click here to add a comment)
The team leader encourages dialog between team members (Click here to add a comment)
My manager encourages, promotes and rewards teamwork and collaboration for improved performance (Click here to add a comment)
Our team is able to adjust to new ways of working (Click here to add a comment)
If [Participant Name] were to make improvements in Teamwork, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Work/Life	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
The Company is a family-friendly place to work (Click here to add a comment)
I do not feel that I am too busy to take a break if needed (Click here to add a comment)
I am able to complete required tasks before moving on to the next assignment (Click here to add a comment)
I am able to say "no" when asked to take on additional tasks if I do not have the time available (Click here to add a comment)
I am able to balance the demands of my time between my work life and my personal life (Click here to add a comment)
If [Participant Name] were to make improvements in Work/Life, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Benefits	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
The Company offers better benefits than other companies (Click here to add a comment)
The benefits program meets my needs. (Click here to add a comment)
I recognize my benefits are part of an employee total compensation program (Click here to add a comment)
I understand the benefits that are available. (Click here to add a comment)
I think the benefits offered by the Company meet my needs (Click here to add a comment)
If [Participant Name] were to make improvements in Benefits, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Global	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
Leadership identifies key issues affecting the Company at a global level (Click here to add a comment)
The Company is effective in marketing and distributing its products globally (Click here to add a comment)
Cultural differences are easily overcome (Click here to add a comment)
The Company is effective in focusing on the Global marketplace (Click here to add a comment)
The Company is aware of market factors that affect us at a global level (Click here to add a comment)
If [Participant Name] were to make improvements in Global, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?

Resources	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	Not Applicable
My workplace is a physically comfortable place to work (Click here to add a comment)
I can manage information and technical resources to achieve objectives (Click here to add a comment)
My workplace is well maintained and safe (Click here to add a comment)
My Supervisor is effective in maximizing the potential of others (Click here to add a comment)
The Company has the right people in the right places. (Click here to add a comment)
If [Participant Name] were to make improvements in Resources, which item do you think should be emphasized most over the next two years in order to make us a more effective organization.
Type the number here:
What are your suggestions for how we can improve this?