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HR-Survey > Employee Opinion > Dimensions > Problem Solving

Problem Solving- Employee Opinion Survey Sample #9





Questionnaires Measuring Problem Solving:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


During our recent All Community meetings, we discussed one of our Vision 2030 objectives: ensuring that everyone feels our company is an exceptional place to work. Achieving this goal requires our collective efforts, starting with completing this confidential survey. Your input is crucial in identifying our strengths and areas for improvement, so we can work together towards excellence.

Your thoughtful participation in this survey is crucial. We value your input and will take the results to heart. The survey covers a broad range of topics including our organization, management, career growth opportunities, teamwork, and values. Our aim is to achieve 100% participation to ensure every voice is heard.

The survey is designed to be web-based for ease of completion and efficient reporting. To protect anonymity, it is hosted by an external organization. Please avoid including your name in any comments or suggestions. We will ask for your division or work area to ensure targeted responses. It is important to note that we neither can nor wish to link responses to any individual.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Problem Solving, Innovation, Quality, Customer Service, Respect for Others, Global, Equality


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

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Problem Solving

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. My department head is a good problem solver and decision maker.
  1. My manager fosters a willingness to experiment and try new things, even if there's a risk of failure.
  1. The project manager reacts to unforeseen consequences of implemented solutions to problems.
  1. Our supervisor is able to respond swiftly to keep the problem-solving process moving forward without unnecessary delays.
  1. The team generate alternative solutions to problems and challenges.
If [Participant Name] were to make improvements in Problem Solving, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Innovation

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Our team finds creative ways to get things done with limited resources.
  1. The members of my team prioritize disruptive innovation to achieve substantial growth and maintain a competitive edge in the marketplace.
  1. My manager views setbacks as opportunities to innovate in other ways
  1. My manager challenges assumptions about the way things work.
  1. Successful implementation of innovative ideas receives broad support at the organization.
If [Participant Name] were to make improvements in Innovation, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Quality

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Management supports and encourages finding ways to improve the quality of work products.
  1. The Company's image is that of a high quality Employer.
  1. Continuous learning and improvement helps the Company respond to Change and achieve success
  1. Management places importance on quality work.
  1. Managers try to prevent production problems before they occur
If [Participant Name] were to make improvements in Quality, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Customer Service

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. My supervisor is focused on improving customer service.
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. My Department is committed to customer service
  1. Service is responsive and meets the needs of customers
  1. The training I receive reinforces customer focus
If [Participant Name] were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Respect for Others

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. At this company, my suggestions are given serious consideration.
  1. Disrespectful behavior is not tolerated.
  1. Co-workers treat each other with respect
  1. I am treated with respect by others with whom I work.
  1. Co-workers respect each others' opinions
If [Participant Name] were to make improvements in Respect for Others, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Global

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. The Company effectively recruits employees with a global perspective
  1. The Company is effective in marketing and distributing its products globally
  1. My Supervisor understands the geo-political business environment
  1. The Company understands the geo-political business environment
  1. The Company is aware of market factors that affect us at a global level
If [Participant Name] were to make improvements in Global, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Equality

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Employees have equal resources available to them to perform their jobs
  1. All employees have an equal opportunity to advance within the department/Company
  1. Our department works hard to reduce instances of a hostile work environment
  1. My manager ensures that we are "best-in-class" when implementing equality initiatives
  1. Our organization benchmarks progress against other organizations to see where we can improve
If [Participant Name] were to make improvements in Equality, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?