Problem Solving - Employee Survey Sample #8





Questionnaires Measuring Problem Solving:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Problem Solving, Meetings, Planning, Resourcefulness, Training, Teamwork, Work/Life, Benefits, Global, Resources,


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.



Problem Solving

 Agree Unsure Disagree N/A
  1. We resolve issues in our organization without resorting to blame, anger, or retribution.
  1. We work together to solve problems
  1. My Department anticipates and resolves problems
  1. Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving
  1. My team works to simplify problems to make them more manageable


Meetings

 Agree Unsure Disagree N/A
  1. Meetings are followed up by action plans
  1. I get important and useful information from meetings
  1. All employees are encouraged to share their input at meetings
  1. Meetings are a useful way for employees to work together
  1. Meetings start and end on time


Planning

 Agree Unsure Disagree N/A
  1. My manager encourages us to plan for the unexpected
  1. My supervisor is open to input from others into the plan for development of the strategic plan
  1. My manager creates effective project plans
  1. Our department collects data regarding our progress in implementing our plans
  1. I develop strategic plans for ensuring competitiveness in the marketplace


Resourcefulness

 Agree Unsure Disagree N/A
  1. Our department finds efficient and innovative ways to solve problems
  1. My manager encourages us to find innovative solutions to problems
  1. The company rewards employees who are resourceful
  1. I look for ways to improve workplace practices
  1. We always look for ways in which something can be done


Training

 Agree Unsure Disagree N/A
  1. Training is offered at times convenient to me
  1. The Company employs competent and skilled trainers
  1. The training I receive is relevant to my job
  1. I have received good training to do my job
  1. I am allowed to take initiative to assess my skills and seek appropriate training


Teamwork

 Agree Unsure Disagree N/A
  1. The people on our team are easy to work with
  1. The team leader facilitates conflict resolution discussions between individuals
  1. The team is open to new ideas that may change for the benefit
  1. My supervisor considers the impact and implications of decisions on the team
  1. Team members are able to accurately paraphrase and summarize what others have said


Work/Life

 Agree Unsure Disagree N/A
  1. I enjoy my career and my current job
  1. I rarely have to work through lunch breaks
  1. The Company should establish a program to assist employees who have to care for an elderly relative
  1. I would consider job sharing as a way to balance my work and family life
  1. I do not feel pressured to cancel or reschedule time off


Benefits

 Agree Unsure Disagree N/A
  1. The premiums for benefits are reasonable
  1. The Company offers a comprehensive benefits package
  1. The benefits program meets my needs.
  1. I understand the benefits that are available.
  1. I think the benefits offered by the Company meet my needs


Global

 Agree Unsure Disagree N/A
  1. The Company is effective in marketing and distributing its products globally
  1. My Supervisor understands the geo-political business environment
  1. Leadership identifies key issues affecting the Company at a global level
  1. The Company understands the geo-political business environment
  1. The Company is aware of market factors that affect us at a global level


Resources

 Agree Unsure Disagree N/A
  1. My workplace is a physically comfortable place to work
  1. The Company has the right people in the right places.
  1. My workplace is well maintained and safe
  1. I understand the budget process
  1. I can manage information and technical resources to achieve objectives




General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?

  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: