Problem Solving - Employee Survey Sample #8





Questionnaires Measuring Problem Solving:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Problem Solving, Meetings, Planning, Resourcefulness, Training, Teamwork, Work/Life, Benefits, Global, Resources,


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.



Problem Solving

 Agree Unsure Disagree N/A
  1. In my job I focus on problem solving instead of fault finding
  1. We resolve issues in our organization without resorting to blame, anger, or retribution.
  1. My team works to simplify problems to make them more manageable
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving


Meetings

 Agree Unsure Disagree N/A
  1. Meetings start and end on time
  1. We make the best use of meetings and meetings are tailored to specific needs and purposes.
  1. The Company should offer training on how to improve meeting effectiveness
  1. Meetings are followed up by action plans
  1. Meetings are a useful way for employees to work together


Planning

 Agree Unsure Disagree N/A
  1. My manager creates effective project plans
  1. My manager sets milestones to track progress on the plan
  1. Our company has a 5-year plan
  1. My supervisor plans meetings effectively
  1. I know how to determine what supplies/equipment will be needed for the department


Resourcefulness

 Agree Unsure Disagree N/A
  1. The company offers bonuses to those who can help improve the bottom line
  1. We are encouraged to think of new ways to solve problems.
  1. We are able to get the most out of the limited resources we have available
  1. Our department finds efficient and innovative ways to solve problems
  1. We are able to produce quality results with limited resources


Training

 Agree Unsure Disagree N/A
  1. I have received good training to do my job
  1. I am allowed to take initiative to assess my skills and seek appropriate training
  1. The on-the-job training I received has prepared me for this job
  1. The training I receive is relevant to my job
  1. I feel I am well prepared and have the tools to succeed in my role as an associate, supervisor, manager, or top leader.


Teamwork

 Agree Unsure Disagree N/A
  1. My supervisor considers the impact and implications of decisions on the team
  1. There are strong relationships between team members
  1. Team members work together to help bounce back from obstacles
  1. Employees work together to share ideas and resolve issues
  1. The team leader encourages other team members to adopt new procedures


Work/Life

 Agree Unsure Disagree N/A
  1. I am able to put my phone away when I need to
  1. I feel that I have a reasonable work schedule
  1. I am able to say "no" when asked to take on additional tasks if I do not have the time available
  1. I have a regular exercise routine that I follow
  1. I feel that I have a realistic work schedule


Benefits

 Agree Unsure Disagree N/A
  1. I understand the benefits that are available.
  1. I think the benefits offered by the Company meet my needs
  1. The Company offers benefits that exceed industry standards
  1. The premiums for benefits are reasonable
  1. The benefits program meets my needs.


Global

 Agree Unsure Disagree N/A
  1. The Company effectively recruits employees with a global perspective
  1. The Company is effective in marketing and distributing its products globally
  1. Cultural differences are easily overcome
  1. The Company understands the geo-political business environment
  1. The Company is effective in focusing on the Global marketplace


Resources

 Agree Unsure Disagree N/A
  1. My workplace is a physically comfortable place to work
  1. I understand the budget process
  1. The Company has the right people in the right places.
  1. I can manage information and technical resources to achieve objectives
  1. My Supervisor is effective in maximizing the potential of others




General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?

  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: