Problem Solving - Employee Survey Sample #8

Questionnaires Measuring Problem Solving:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:

Welcome to the Employee Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

Problem Solving

Agree Unsure Disagree N/A
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. We resolve issues in our organization without resorting to blame, anger, or retribution.
  1. My Department anticipates and resolves problems
  1. We work together to solve problems
  1. My team works to simplify problems to make them more manageable


Agree Unsure Disagree N/A
  1. I get important and useful information from meetings
  1. Meetings are a useful way for employees to work together
  1. We make the best use of meetings and meetings are tailored to specific needs and purposes.
  1. Meetings are followed up by action plans
  1. Meetings start and end on time


Agree Unsure Disagree N/A
  1. Resources are organized and coordinated effectively
  1. Leadership assesses the Company human resources to promote and improve employee development opportunities
  1. Leadership gathers data from a variety of sources for use in strategic planning
  1. Assessment is part of the planning process to identify organizational weaknesses and develop solutions
  1. Resources are coordinated and utilized effectively in my department.


Agree Unsure Disagree N/A
  1. Our department uses analytics when making decisions
  1. My Department can accomplish a lot with limited funds
  1. Employees in my department work through and around obstacles to accomplish goals
  1. I know where to go for help when I need it
  1. There are incentives/rewards for working efficiently


Agree Unsure Disagree N/A
  1. The Company employs competent and skilled trainers
  1. I feel I am well prepared and have the tools to succeed in my role as an associate, supervisor, manager, or top leader.
  1. The on-the-job training I received has prepared me for this job
  1. The training I receive is relevant to my job
  1. I have received good training to do my job


Agree Unsure Disagree N/A
  1. Employees work together to share ideas and resolve issues
  1. Employees in this Company work well together.
  1. I have a good relationship with my co-workers.
  1. Other team members will help me if I need help
  1. At this company, work groups cooperate with each other to minimize unnecessary work.


Agree Unsure Disagree N/A
  1. My work schedule is flexible enough to meet my needs
  1. The Company helps employees find an ideal balance between work and life responsibilities
  1. I have input into my work schedule.
  1. I can alter my work schedule to suit my needs.
  1. I can adjust my work schedule if needed


Agree Unsure Disagree N/A
  1. I recognize my benefits are part of an employee total compensation program
  1. The Company offers better benefits than other companies
  1. I understand the benefits that are available.
  1. The Company offers benefits that exceed industry standards
  1. The benefits program meets my needs.


Agree Unsure Disagree N/A
  1. The Company is effective in focusing on the Global marketplace
  1. The Company is effective in marketing and distributing its products globally
  1. My Supervisor understands the geo-political business environment
  1. The Company understands the geo-political business environment
  1. Leadership identifies key issues affecting the Company at a global level


Agree Unsure Disagree N/A
  1. My workplace is well maintained and safe
  1. The Company has the right people in the right places.
  1. My workplace is a physically comfortable place to work
  1. I have all the tools and equipment I need to do my job well
  1. I understand the process of allocating fiscal resources

General Open Ended Questions

  1. What are the top three challenges you face in your job?

  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:

  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:

  4. In your opinion, what are positive aspects of [Company]?

  5. What is the most important thing you would like to see [Company] do to improve as a place to work?

  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?

  7. Please enter any final comments you would like to share.


Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:

  2. Years of Service:

  3. Your location:

  4. Your shift: