Performance Appraisal/Management - Pulse Survey - Sample #6





Questionnaires Measuring Performance Appraisal:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions include:
Performance Appraisal/Management, Performance, Decision Making, Problem Solving, Customer Service, Professionalism, Supervision, Work/Life, Corporate Culture, Diversity
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

Please ensure that your submission is made between . The survey will only be available during these dates.

Management Team






Performance Appraisal/Management

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Performance Management process is effective.
  1. The Performance Appraisal system has specific standards
  1. I trust the feedback I receive from my Supervisor
  1. I am clear about what is expected of me in my position as a result of the Performance Process
  1. Expectations are clearly communicated to me


Performance

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Performance measures are evaluated on a quarterly basis
  1. I get a sense of personal accomplishment from my work
  1. My Supervisor is able to manage time effectively
  1. My job enables me to make use of my skills and abilities
  1. The Company is able to maximize employee potential


Decision Making

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My supervisor remains calm when making important or difficult decisions.
  1. My manager assesses the risks, benefits, and potential impact of a number of options when deciding a course of action
  1. My team makes decisions based on data
  1. I am able to make sound and timely decisions under pressure
  1. My department effectively chooses the appropriate courses of action


Problem Solving

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. My Department anticipates and resolves problems
  1. My team works to simplify problems to make them more manageable
  1. In my job I focus on problem solving instead of fault finding


Customer Service

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The training I receive reinforces customer focus
  1. My Department is committed to customer service
  1. My supervisor is focused on improving customer service.
  1. Managers are focused on improving customer service
  1. Service is responsive and meets the needs of customers


Professionalism

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Customers receive professional service
  1. Tasks that are assigned get completed
  1. Employees in my department take their work seriously
  1. Employees treat each other with courtesy and respect
  1. Employees do not leave work early


Supervision

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Supervisors will schedule follow up meetings if employee's performance is below average
  1. Managers in our department encourage teamwork
  1. I feel supervisors in our department enhance teamwork through good supervision
  1. Supervisors recognize when employees have completed major milestones
  1. Supervisors instructs employees on the proper (or safest) way to perform tasks


Work/Life

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I am rarely overwhelmed at work
  1. My supervisor allows me to take care of personal needs
  1. My work schedule is flexible enough to meet my needs
  1. The Company helps employees find an ideal balance between work and life responsibilities
  1. I do not feel that I am too busy to take a break once in a while


Corporate Culture

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I believe that Company's open door policy is effective.
  1. The Company culture promotes employees to stay within the organization.
  1. The Company strives hard to provide a good environment for clients and staff.
  1. The Company new employee orientation includes information about our culture
  1. CompanyName has an image of a high quality company.


Diversity

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Employees of all genders have an equal opportunity for promotions.
  1. Employees of all races have an equal opportunity for promotions.
  1. The HR Department helps in handling issues related to diversity
  1. I feel respected and valued by my teammates in terms of diversity, equity, and inclusion.
  1. The organization respects who I am



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: