Performance Appraisal/Management - Pulse Survey - Sample #6





Questionnaires Measuring Performance Appraisal:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions include:
Performance Appraisal/Management, Performance, Decision Making, Problem Solving, Customer Service, Professionalism, Supervision, Work/Life, Corporate Culture, Diversity
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

Please ensure that your submission is made between . The survey will only be available during these dates.

Management Team






Performance Appraisal/Management

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Performance Appraisal system has specific standards
  1. I trust the feedback I receive from my Supervisor
  1. I am clear about what is expected of me in my position as a result of the Performance Process
  1. My Supervisor is honest and fair in my performance review
  1. The Performance Management process is effective.


Performance

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Supervisor is able to manage time effectively
  1. I get a sense of personal accomplishment from my work
  1. The Company is able to maximize employee potential
  1. Performance measures are evaluated on a quarterly basis
  1. My Department is able to meet its deadlines


Decision Making

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Our department tries to develop alternative courses of action and choose based on an analysis of costs and benefits
  1. I know how to perform a cost/benefit analysis before making a decision
  1. I am able to make sound and timely decisions under pressure
  1. I takes into account the impact decisions will have on others
  1. Our department anticipates needs for action.


Problem Solving

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving
  1. My Department anticipates and resolves problems
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. In my job I focus on problem solving instead of fault finding
  1. We work together to solve problems


Customer Service

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The corporate culture emphasizes customer service
  1. My Department is committed to customer service
  1. My supervisor is focused on improving customer service.
  1. The training I receive reinforces customer focus
  1. Service is responsive and meets the needs of customers


Professionalism

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Employees do not leave work early
  1. Politics and gossip do not play a major role at the Company
  1. Customers receive professional service
  1. Employees maintain an appropriate appearance
  1. Employees treat each other with courtesy and respect


Supervision

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My manager adopts a measured approach to resolving workplace issues, ensuring that actions are not taken hastily
  1. The manager is consistent in disciplinary/corrective actions
  1. My manager is clear when assigning tasks to be completed
  1. Supervisors in our department offer non-monetary rewards as incentives for employees
  1. Managers are effective in delegating assignments


Work/Life

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I feel fulfilled in both my work and my home life
  1. I would consider job sharing as a way to balance my work and family life
  1. I have enough time to do my work
  1. My supervisor allows me to take care of personal needs
  1. I have found a good work/life balance that works well for me


Corporate Culture

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I believe that Company's open door policy is effective.
  1. The Company culture promotes employees to stay within the organization.
  1. People enjoy working for the Company
  1. The Company strives hard to provide a good environment for clients and staff.
  1. The Company new employee orientation includes information about our culture


Diversity

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The organization respects who I am
  1. The HR Department helps in handling issues related to diversity
  1. I rarely hear language/communication at work that I consider offensive or discriminatory.
  1. I have the same opportunity to succeed as others with similar education and experience.
  1. Employees of all backgrounds are highly productive in our company.



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: