Performance Appraisal/Management - Employee Satisfaction Survey Sample #2





Questionnaires Measuring Performance Appraisal:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Performance Appraisal/Management, Quality, Equality, Systems, Equipment, Commitment, Leadership, Company, Global, Rewards/Recognition


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Performance Appraisal/Management

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I trust the feedback I receive from my Supervisor
  1. My Supervisor is honest and fair in my performance review
  1. The Performance Management process is effective.
  1. Pay raises are linked to performance evaluations
  1. The Performance Appraisal system has specific standards
What are your suggestions for how we can improve Performance Appraisal/Management?


Quality

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Management supports and encourages finding ways to improve the quality of work products.
  1. My quality work instructions provide meaningful guidance on how to accurately perform my job duties.
  1. The people in my team are committed to doing quality work
  1. Managers try to prevent production problems before they occur
  1. Methods are in place to identify production problems
What are your suggestions for how we can improve Quality?


Equality

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. All leaders are trained to better understand the issues facing some employees
  1. I have the same resources to do my job as my coworkers
  1. My Supervisor works to overcome prejudices in the workplace
  1. Employees have equal treatment when performance issues are addressed
  1. People in our department are treated equally with regard to protected status
What are your suggestions for how we can improve Equality?


Systems

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Training is implemented as a coordinated part of an overall system of employee development
  1. Continuity of leadership is achieved through effective succession planning
  1. The Company has an excellent employee hiring and selection system
  1. The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems
  1. The Company uses a systematic process for identifying employee development needs and implementing solutions
What are your suggestions for how we can improve Systems?


Equipment

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Preventative maintenance procedures are well documented
  1. We have received adequate training on the proper use of heavy equipment.
  1. The equipment I have to operate is save and operational
  1. All employees in my department conduct pre- and post-trip assessments of the equipment
  1. The Company provides training for operating new equipment
What are your suggestions for how we can improve Equipment?


Commitment

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My co-workers are committed to the success of the Company
  1. I am fully committed to a long-term career with CompanyName.
  1. I would recommend working at the Company to my friends
  1. Employees in my department are committed to the Company and want to remain here
  1. I would recommend the Company as a great place to work
What are your suggestions for how we can improve Commitment?


Leadership

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. Leaders are open to feedback from multiple perspectives
  1. The Leadership promotes team morale and builds organizational commitment
  1. The Leadership fosters organizational commitment, team spirit, and pride in working for the Company
  1. Leadership is able to implement ideas and suggestions.
What are your suggestions for how we can improve Leadership?


Company

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Our standards for business ethics are high.
  1. I am motivated to see the company succeed.
  1. Morale at CompanyName is high.
  1. CompanyName has the right people in the right places.
  1. This company is committed to providing competitive products and services.
What are your suggestions for how we can improve Company?


Global

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company effectively recruits employees with a global perspective
  1. Leadership identifies key issues affecting the Company at a global level
  1. My Supervisor understands the geo-political business environment
  1. The Company is aware of market factors that affect us at a global level
  1. The Company understands the geo-political business environment
What are your suggestions for how we can improve Global?


Rewards/Recognition

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My supervisor values and appreciates my contributions.
  1. Everyone has a chance to be recognized.
  1. I understand the Company reward philosophy and processes
  1. I am recognized whenever I do a good job
  1. The rewards and recognition I receive are attractive and competitive
What are your suggestions for how we can improve Rewards/Recognition?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: