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Performance Appraisal/Management - Employee Opinion Survey Sample #4





Questionnaires Measuring Performance Appraisal:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the [Company] Employee Survey. Our objective is to understand and express the values which will ensure [Company] is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Dimensions Included:
Performance Appraisal/Management, Performance, Problem Solving, Decision Making, Customer Service, Professionalism, Supervision, Corporate Culture, Diversity, Work/Life,
Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

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Performance Appraisal/Management

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Pay raises are linked to performance evaluations
  1. Expectations are clearly communicated to me
  1. I am clear about what is expected of me in my position as a result of the Performance Process
  1. My Supervisor is honest and fair in my performance review
  1. The Performance Management process is effective.
If [Participant Name] were to make improvements in Performance Appraisal/Management, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Performance

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I get a sense of personal accomplishment from my work
  1. My job enables me to make use of my skills and abilities
  1. Performance measures are evaluated on a quarterly basis
  1. I am held accountable for achieving specific results
  1. My Supervisor is able to manage time effectively
If [Participant Name] were to make improvements in Performance, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Problem Solving

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The team leader is an effective problem-solver.
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. I feel the department head is a versatile problem-solver with a wide range of tools and techniques at their disposal to apply them appropriately to different situations.
  1. My manager prioritizes which problems need to be addressed based on their potential impact on the business.
  1. Our team identifies potential courses of action.
If [Participant Name] were to make improvements in Problem Solving, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Decision Making

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My manager decides which long-term goals should be met.
  1. Colleagues understand what factors are important for deciding if a decision is "worth it"?
  1. I weigh the pros and cons of decisions and the impacts those decisions may have on others
  1. Our department fosters a collaborative environment and leverages the insights of employees directly involved in the decisions.
  1. Company leadership is not afraid to take risks that may yield significant results.
If [Participant Name] were to make improvements in Decision Making, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Customer Service

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My Department is committed to customer service
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. Managers are focused on improving customer service
  1. The corporate culture emphasizes customer service
  1. My supervisor is focused on improving customer service.
If [Participant Name] were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Professionalism

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Employees maintain an appropriate appearance
  1. Employees in my department take their work seriously
  1. Employees do not leave work early
  1. Customers receive professional service
  1. Tasks that are assigned get completed
If [Participant Name] were to make improvements in Professionalism, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Supervision

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My supervisor is consistent in administering disciplinary/corrective actions
  1. Managers are open to listening to others
  1. Supervisors in my department communicate effectively with employees
  1. Supervisors promote teamwork and cooperation within the department
  1. My manager is clear when assigning tasks to be completed
If [Participant Name] were to make improvements in Supervision, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Corporate Culture

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Our department uses metrics to help maintain our company's position in the industry.
  1. Uses a formal orientation and onboarding process to introduce new hires to the corporate culture.
  1. Reward and incentivize employees who live and uphold corporate values.
  1. Encourages employees to become involved in cross-functional teams.
  1. Employees feel empowered to consult colleagues outside their department for input, innovation, and feedback.
If [Participant Name] were to make improvements in Corporate Culture, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Diversity

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. This company values the differences that exist between individuals
  1. I rarely hear language/communication at work that I consider offensive or discriminatory.
  1. Disabled workers are just as productive as abled workers
  1. The HR Department helps in handling issues related to diversity
  1. A more diverse workforce would improve the company's bottom line
If [Participant Name] were to make improvements in Diversity, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Work/Life

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I can take paid time-off do to things I enjoy
  1. I have activities outside of work that enjoy doing
  1. The Company offers flexible scheduling options.
  1. I have enough time to do my work
  1. I am able to attend to both my personal life and my work schedule
If [Participant Name] were to make improvements in Work/Life, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?






  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:

  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?

  4. What changes do you see [Company] making in order to raise the standards?

  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:

  6. What do you like best about working for [Company]?

  7. What do you like least about working for [Company]? How could it be improved?

  8. Use the space below to enter any final comments you would like to be noted: