Performance Appraisal/Management - Employee Opinion Survey Sample #4





Questionnaires Measuring Performance Appraisal:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the [Company] Employee Survey. Our objective is to understand and express the values which will ensure [Company] is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Dimensions Included:
Performance Appraisal/Management, Performance, Problem Solving, Decision Making, Customer Service, Professionalism, Supervision, Corporate Culture, Diversity, Work/Life,
Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Performance Appraisal/Management

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The Performance Appraisal system has specific standards
  1. I am clear about what is expected of me in my position as a result of the Performance Process
  1. My Supervisor is honest and fair in my performance review
  1. The Performance Management process is effective.
  1. Pay raises are linked to performance evaluations
If [Participant Name] were to make improvements in Performance Appraisal/Management, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Performance

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My Supervisor is able to manage time effectively
  1. My Department is able to meet its deadlines
  1. My job enables me to make use of my skills and abilities
  1. I am held accountable for achieving specific results
  1. The Company is able to maximize employee potential
If [Participant Name] were to make improvements in Performance, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Problem Solving

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My team works to simplify problems to make them more manageable
  1. In my job I focus on problem solving instead of fault finding
  1. My Department anticipates and resolves problems
  1. Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving
  1. We work together to solve problems
If [Participant Name] were to make improvements in Problem Solving, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Decision Making

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My supervisor remains calm when making important or difficult decisions.
  1. Facilitates meetings with others to try to consider alternative courses of action
  1. Senior Management discusses issues and ideas with employees before making major changes
  1. Senior leaders makes sound and timely decisions
  1. The Customer Service department responds quickly to tough "people issues" when dealing with internal or external customers
If [Participant Name] were to make improvements in Decision Making, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Customer Service

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Our team’s current activities reflect a strong focus on the customer
  1. The training I receive reinforces customer focus
  1. The corporate culture emphasizes customer service
  1. Service is responsive and meets the needs of customers
  1. My Department is committed to customer service
If [Participant Name] were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Professionalism

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Customers receive professional service
  1. Tasks that are assigned get completed
  1. Employees do not leave work early
  1. Employees pay attention to the speaker in meetings
  1. Employees maintain an appropriate appearance
If [Participant Name] were to make improvements in Professionalism, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Supervision

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Supervisors delegate work effectively
  1. Managers respond positively to innovative ideas and suggestions from subordinates
  1. Supervisors in my department successfully mediate conflicts between employees
  1. Supervisors perform thorough and timely employee performance appraisals
  1. My supervisor considers diverse perspectives during the disciplinary process
If [Participant Name] were to make improvements in Supervision, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Corporate Culture

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. People enjoy working for the Company
  1. The Company strives hard to provide a good environment for clients and staff.
  1. The Company new employee orientation includes information about our culture
  1. CompanyName has an image of a high quality company.
  1. I believe that Company's open door policy is effective.
If [Participant Name] were to make improvements in Corporate Culture, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Diversity

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My department respects individuals and values their differences
  1. Employees of all backgrounds are highly productive in our company.
  1. Employees of all races have an equal opportunity for promotions.
  1. The organization respects who I am
  1. Employees of all genders have an equal opportunity for promotions.
If [Participant Name] were to make improvements in Diversity, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Work/Life

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I am able to balance the demands of my time between my work life and my personal life
  1. I am able to put my phone away when I need to
  1. I have a regular exercise routine that I follow
  1. The Company offers adequate telecommuting, scheduling flexibility, and childcare opportunities
  1. I am able to put in the appropriate amount of time to achieve my work goals
If [Participant Name] were to make improvements in Work/Life, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?






  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:

  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?

  4. What changes do you see [Company] making in order to raise the standards?

  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:

  6. What do you like best about working for [Company]?

  7. What do you like least about working for [Company]? How could it be improved?

  8. Use the space below to enter any final comments you would like to be noted: