Innovation - Employee Opinion Survey Sample #8

Questionnaires Measuring Innovation:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words)
Dear Employee:

Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between and . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team


Agree Unsure Disagree N/A
  1. My Supervisor looks for new and better ways of doing things
  1. The Company supports innovative processes developed by employees
  1. The Company is innovative in developing new ways to serve our customers.
  1. My ideas and suggestions are accepted and considered
  1. Employees are rewarded for sharing their ideas and suggestions.


Agree Unsure Disagree N/A
  1. My job enables me to make use of my skills and abilities
  1. I am held accountable for achieving specific results
  1. My Department is able to meet its deadlines
  1. The Company is able to maximize employee potential
  1. My annual review is effective in identifying specific goals for performance improvement.

Decision Making

Agree Unsure Disagree N/A
  1. Employee opinions are valued
  1. Co-workers learn from their bad decisions and rarely repeat them
  1. Decisions are usually made with input from multiple individuals
  1. My team makes decisions based on data
  1. Senior Management discusses issues and ideas with employees before making major changes

Problem Solving

Agree Unsure Disagree N/A
  1. Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving
  1. In my job I focus on problem solving instead of fault finding
  1. My team works to simplify problems to make them more manageable
  1. We work together to solve problems
  1. We resolve issues in our organization without resorting to blame, anger, or retribution.

Customer Service

Agree Unsure Disagree N/A
  1. Service is responsive and meets the needs of customers
  1. The training I receive reinforces customer focus
  1. My Department is committed to customer service
  1. The corporate culture emphasizes customer service
  1. Managers are focused on improving customer service


Agree Unsure Disagree N/A
  1. Employees pay attention to the speaker in meetings
  1. Employees in my department take their work seriously
  1. Employees do not leave work early
  1. Employees maintain an appropriate appearance
  1. My Manager always acts with professionalism


Agree Unsure Disagree N/A
  1. Company invests time and energy into building diverse, equitable, and inclusive teams.
  1. Managers in the company genuinely support equal opportunity for women
  1. A more diverse workforce would improve the company's bottom line
  1. The HR Department helps in handling issues related to diversity
  1. Company offers financial support for diversity programs


Agree Unsure Disagree N/A
  1. I trust the feedback I receive from My Supervisor
  1. I receive adequate supervision
  1. I do not feel micro-managed.
  1. I have a good relationship with my supervisor.
  1. I am given clear instructions and objectives.


Agree Unsure Disagree N/A
  1. My work schedule is flexible enough to meet my needs
  1. I have input into my work schedule.
  1. I can alter my work schedule to suit my needs.
  1. I can take time off to handle personal commitments.
  1. The Company offers me the flexibility I want in allowing me to work at home or change my hours, when required

Corporate Culture

Agree Unsure Disagree N/A
  1. The Company new employee orientation includes information about our culture
  1. The Company culture promotes employees to stay within the organization.
  1. The Company strives hard to provide a good environment for clients and staff.
  1. The Company is a good community neighbor
  1. People enjoy working for the Company

General Open Ended Questions

  1. What are the top three challenges you face in your job?

  2. Would you refer others who are seeking employment to ?

    If not, please explain:

  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:

  4. In your opinion, what are positive aspects of ?

  5. What is the most important thing you would like to see do to improve as a place to work?

  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with and why?

  7. Please enter any final comments you would like to share.


Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:

  2. Years of Service:

  3. Your location:

  4. Your shift: