Innovation - Employee Opinion Survey Sample #4





Questionnaires Measuring Innovation:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the [Company] Employee Survey. Our objective is to understand and express the values which will ensure [Company] is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Dimensions Included:
Innovation, Problem Solving, Job Content and Design, Security, Customer Service, Resourcefulness, Teamwork, Information Technology/IT, Reorganization, Resources
Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Innovation

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Feedback from customers can be the catalyst for innovative ideas
  1. Our team fosters an environment that supports innovation
  1. Employees in my department are encouraged to create innovative solutions to problems
  1. Attending industry conferences helps expose me to innovations by other companies
  1. My manager views setbacks as opportunities to innovate in other ways
If [Participant Name] were to make improvements in Innovation, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Problem Solving

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. In my job I focus on problem solving instead of fault finding
  1. My team works to simplify problems to make them more manageable
  1. We work together to solve problems
  1. Employees seek to acquire new information and knowledge before deciding on a course of action when problem solving
  1. My Department anticipates and resolves problems
If [Participant Name] were to make improvements in Problem Solving, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Job Content and Design

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My job description accurately reflects what I do on a daily basis
  1. My job makes good use of my skills and abilities
  1. Overall, my workload is reasonable.
  1. The job re-classification process is simple and efficient
  1. I can make positive suggestions and improve how the Company operates
If [Participant Name] were to make improvements in Job Content and Design, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Security

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I know who to contact if there is a security incident.
  1. Our department has a comprehensive emergency action plan.
  1. Our security system has appropriate access controls.
  1. Office security is taken seriously at Company.
  1. Our company has up-to-date security hardware and systems.
If [Participant Name] were to make improvements in Security, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Customer Service

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Managers are focused on improving customer service
  1. The training I receive reinforces customer focus
  1. Service is responsive and meets the needs of customers
  1. The corporate culture emphasizes customer service
  1. Our team’s current activities reflect a strong focus on the customer
If [Participant Name] were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Resourcefulness

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Our company finds efficient and innovative ways to solve problems
  1. Leaders recognize and reward those who are innovative/creative
  1. Resourceful employees get ahead in this organization
  1. Employees in my department are encouraged to build relationships across departments
  1. There are incentives/rewards for working efficiently
If [Participant Name] were to make improvements in Resourcefulness, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Teamwork

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Our leader gives constructive advice to other team members
  1. We can handle changes made by the team without complaining
  1. The manager communicates a clear message that teamwork and collaboration are expected
  1. My team makes effective business decisions
  1. The team is able to exercise good judgment by making sound and informed decisions
If [Participant Name] were to make improvements in Teamwork, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Information Technology/IT

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The IT Department keeps us informed of major changes to the software applications being used.
  1. The IT Department is effective in maintaining the equipment in my department.
  1. Information Technology responds to my questions and inquiries in a timely manner.
  1. The IT Department maintains good documentation on any changes or issues.
  1. If I have an IT problem, I know who to contact.
If [Participant Name] were to make improvements in Information Technology/IT, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Reorganization

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My supervisor explained what changes are needed to our department.
  1. I know where to go to if I have concerns about these changes.
  1. I like the way our department has been reorganized.
  1. The company was successful in the reorganization.
  1. The reorganization was effective
If [Participant Name] were to make improvements in Reorganization, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Resources

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I can manage information and technical resources to achieve objectives
  1. My Supervisor is effective in maximizing the potential of others
  1. The Company has the right people in the right places.
  1. My workplace is a physically comfortable place to work
  1. My workplace is well maintained and safe
If [Participant Name] were to make improvements in Resources, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?






  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:

  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?

  4. What changes do you see [Company] making in order to raise the standards?

  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:

  6. What do you like best about working for [Company]?

  7. What do you like least about working for [Company]? How could it be improved?

  8. Use the space below to enter any final comments you would like to be noted: