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Innovation - Employee Opinion Survey Sample #4





Questionnaires Measuring Innovation:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the [Company] Employee Survey. Our objective is to understand and express the values which will ensure [Company] is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Dimensions Included:
Innovation, Problem Solving, Job Content and Design, Security, Customer Service, Resourcefulness, Teamwork, Information Technology/IT, Reorganization, Resources
Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

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Innovation

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My department offers incentives for innovative ideas
  1. Supervisors identify the opportunities created by innovations.
  1. My team fosters a culture of creativity and curiosity by actively listening to and considering new ideas and opportunities.
  1. Our department is aware of disruptive trends in our industry
  1. My innovative ideas are recognized and rewarded
If [Participant Name] were to make improvements in Innovation, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Problem Solving

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Our team pinpoints the origins of the issue to tackle the root causes and solve the problem at its source.
  1. My colleagues try to identify and assess all potential responses to a problem.
  1. The team leader leverages available resources efficiently and is quick to find alternative solutions when obstacles occur.
  1. The team leader allows team members to build on each other's ideas, leading to the development of more refined and robust solutions.
  1. Our department conducts a meticulous investigation of incidents to ensure no possible cause is overlooked.
If [Participant Name] were to make improvements in Problem Solving, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Job Content and Design

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Overall, my workload is reasonable.
  1. I am clear about the expectations of my role.
  1. The job re-classification process is simple and efficient
  1. I can make positive suggestions and improve how the Company operates
  1. My job makes good use of my skills and abilities
If [Participant Name] were to make improvements in Job Content and Design, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Security

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. We discuss office security regularly during monthly planning meetings.
  1. Our department/company has an emergency action plan.
  1. We are able to manage office security remotely through appropriate technology tools.
  1. Our department/company conducts regular security tests/inspections.
  1. I know who to contact if there is a security incident.
If [Participant Name] were to make improvements in Security, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Customer Service

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Our team’s current activities reflect a strong focus on the customer
  1. The corporate culture emphasizes customer service
  1. My supervisor is focused on improving customer service.
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. Service is responsive and meets the needs of customers
If [Participant Name] were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Resourcefulness

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I know where to go for help when I need it
  1. I know who to contact when I need help getting something done
  1. The company rewards employees who are resourceful
  1. Employees in my department are willing to try new things and new ways of getting the work done
  1. Resourceful employees get ahead in this organization
If [Participant Name] were to make improvements in Resourcefulness, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Teamwork

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My team lead provides coaching and team-building ideas/opportunities for district core team and branch managers
  1. Team members share pertinent information with all members of the team
  1. Team members listen to each other without interrupting
  1. My team makes effective business decisions
  1. Leaders promote teamwork
If [Participant Name] were to make improvements in Teamwork, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Information Technology/IT

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Information Technology staff at this Company are easy to approach with a work related problem.
  1. If I have an IT problem, I know who to contact.
  1. IT staff are knowledgeable about the software and equipment we use.
  1. IT Department responds quickly when equipment or software breaks down.
  1. The IT Department is effective in maintaining the equipment in my department.
If [Participant Name] were to make improvements in Information Technology/IT, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Reorganization

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I know where to go to if I have concerns about these changes.
  1. Management has clearly explained the purpose for the reorganization.
  1. I understand why the company recently underwent a reorganization.
  1. The Company is effective in reorganizing to meet new business challenges and opportunities
  1. The company was successful in the reorganization.
If [Participant Name] were to make improvements in Reorganization, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Resources

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The Company has the right people in the right places.
  1. I understand the process of allocating fiscal resources
  1. I have all the tools and equipment I need to do my job well
  1. My workplace is well maintained and safe
  1. My Supervisor is effective in maximizing the potential of others
If [Participant Name] were to make improvements in Resources, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?






  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:

  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?

  4. What changes do you see [Company] making in order to raise the standards?

  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:

  6. What do you like best about working for [Company]?

  7. What do you like least about working for [Company]? How could it be improved?

  8. Use the space below to enter any final comments you would like to be noted: