Cultural Awareness |
- Shows respect in daily interactions
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- Seeks out different viewpoints and benefits from different perspectives.
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- Fosters a diverse workforce free from discrimination and harassment.
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- Values the opinions of diverse groups and individual.
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- Treats others with dignity and respect.
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What are your suggestions for how can make improvements in Cultural Awareness?
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Managing Performance |
- Sets and maintains high standards for self and others.
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- Makes sure commitments are understood and met.
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- Obtains commitment from employees regarding completion of tasks.
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- Examines the most effective ways for accomplishing goals.
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- Measures performance against goals and objectives.
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What are your suggestions for how can make improvements in Managing Performance?
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Creativity |
- Is creative and inspirational.
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- Adds value to the department/organization.
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- Is creative.
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- Develops solutions to challenging problems.
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- Creates a lot of new ideas.
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What are your suggestions for how can make improvements in Creativity?
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Feedback |
- Looks to others for input.
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- Asks others for their ideas and opinions.
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- Considers other's opinion and suggestions.
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- Is easy to approach with ideas and opinions.
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- Actively seeks feedback from others.
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What are your suggestions for how can make improvements in Feedback?
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Attitude |
- Shows by their actions that they trust in the positive intentions of others.
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- Contributes to a positive and fun work environment.
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- Works to eliminate unnecessary work or barriers that get in others' way.
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- Builds open and trusting relationships.
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- Treats all people fairly and with respect.
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What are your suggestions for how can make improvements in Attitude?
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Decision Making |
- Seeks input from key people who should be involved in, or will be affected by, decisions
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- Exercises good judgment by making sound and informed decisions.
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- Asks for additional information when making critical decisions.
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- Coaches team members individually when "poor" decisions are made; helps them see what could have been done differently
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- Assesses the risks, benefits, and potential impact of a number of options when deciding a course of action
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What are your suggestions for how can make improvements in Decision Making?
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Innovation |
- Builds upon the ideas and solutions of others.
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- Challenges current procedures to develop other alternatives.
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- Offers constructive improvements to existing systems.
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- Suggests new ideas at meetings.
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- Implements best practices within the department.
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What are your suggestions for how can make improvements in Innovation?
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Achievement |
- Schedules time for self and others to optimize high priority and long term actions. Monitors progress towards business goals.
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- Accepts setbacks and challenges as improvement opportunities
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- Demonstrates a well-organized and timely approach to achieve desired results
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- Systematically works to improve the organization
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- Follows-up and takes action when goals are not met to ensure better results in the future.
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What are your suggestions for how can make improvements in Achievement?
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Clarity |
- Maintains clarity in goals and objectives.
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- Avoids stating unclear or conflicting goals.
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- Avoids creating ambiguity or mixed messages.
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- Attends to the important details of a job or task.
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- Clarifies problems and their causes to help employees correct them.
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What are your suggestions for how can make improvements in Clarity?
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Customer Focus |
- Asks questions and listens carefully to determine customer needs and to ensure that the customer's needs are met.
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- Develops strong customer relationships.
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- Does not hesitate to address customer concerns or complaints.
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- Consistently models positive customer service attitudes.
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- ...friendliness and courtesy
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What are your suggestions for how can make improvements in Customer Focus?
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Recognition |
- Recognizes team members who offer a significant contribution to a project.
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- Says "thank you" to show appreciation for work of others.
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- Compliments other people when they do good work
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- Is sincerely interested in the suggestions of co-workers
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- Recognizes individuals for a specific outstanding achievement.
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What are your suggestions for how can make improvements in Recognition?
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Business Acumen |
- Understands complex issues and problems.
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- Able to align resources to meet the business needs of the company.
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- Effectively develops and uses resources (people, time, money, supplies, equipment, and space) to improve organizational performance
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- Applies the knowledge of work processes to influence the achievement of business goals
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- Considers impact of actions on other areas of the organization.
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What are your suggestions for how can make improvements in Business Acumen?
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