Cultural Awareness - 360 Degree Feedback Survey Sample #10

360 Feedback Survey

Instructions

We appreciate you taking the time to provide valuable feedback for the individual mentioned above. As you respond, please draw on your first-hand experience with this individual in the past 12 months. Your insights are crucial in offering a comprehensive evaluation. Please rate each item using the scale provided. If you find that you do not have sufficient first-hand knowledge to rate a particular item, select the Not Applicable option.

In addition to the ratings, we encourage you to include comments where possible. These comments are particularly useful when you give a very high or very low rating, as they provide context and clarity regarding your assessment. Explaining your reasons in the comment section helps ensure that your feedback is constructive and actionable.

Your responses, combined with feedback from other contributors, will be compiled and presented to the individual. This collective feedback aims to support their continuous growth and development by highlighting strengths and identifying areas for improvement. Your thoughtful participation is essential in helping them achieve their full potential.

You can save your progress on partially completed forms by clicking the Save/Still Working button located at the bottom of the page. This allows you to come back at a later time to finish or make any necessary edits to the form. When you return, your previously saved responses will automatically be displayed, allowing you to seamlessly continue where you left off. When you have completed filling out the form and are confident that no further changes are needed, please click the Complete button.

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Cultural Awareness

• Seeks to reduce obstacles in communication that might arise from cultural differences.
• Understands how their own cultural background can impact the way they communicate and interact with others.
• Is willing to include individuals with different cultural backgrounds on the team.
• Treats others with dignity and respect.
• Accepts individual differences.

If [Participant Name] were to make improvements in Cultural Awareness, what are your suggestions for how he/she can improve this?

Customer Focus

• Anticipates potential obstacles to meeting customer needs.
• Asks questions and listens carefully to determine customer needs and to ensure that the customer's needs are met.
• Promotes, implements, maintains and enhances relationships with customers.
• Identifies opportunities that will enhance the customer's experience.
• Builds long term relationships with customers.

If [Participant Name] were to make improvements in Customer Focus, what are your suggestions for how he/she can improve this?

Flexibility

• Willing to try new approaches to solving problems if the current solution isn't working.
• Continuously learning and adapting new techniques to address evolving challenges.
• Responds to the various needs of other colleagues and departments.
• Is flexible to manage uncertain changes in the financial landscape.
• Embraces issues as opportunities to learn and grow.

If [Participant Name] were to make improvements in Flexibility, what are your suggestions for how he/she can improve this?

Punctuality

• Invoices clients on a timely basis.
• Starts the workday when scheduled.
• Maintains an efficient schedule of activities.
• Starts meetings on time.
• Avoids making personal phone calls during working hours.

If [Participant Name] were to make improvements in Punctuality, what are your suggestions for how he/she can improve this?

Problem Solving

• Gathers relevant data to track the solution's performance and identify any trends or patterns.
• Bounces back from setbacks and learn from failures, adapting and adjusting approaches as needed.
• Uses a structured process to evaluate ideas generated from a brainstorming session based on their feasibility, cost, potential impact, and alignment with business goals.
• Conducts a cost-benefit analysis for each solution to determine its financial viability and potential return on investment.
• Establish clear, measurable goals that the action plan aims to achieve.

If [Participant Name] were to make improvements in Problem Solving, what are your suggestions for how he/she can improve this?

Objectives

• Effectively organizes resources and plans
• Able to organize work.
• Ability to establish realistic goals.
• Encourages me to take on greater responsibility.
• Communicates goals and objectives to employees.

If [Participant Name] were to make improvements in Objectives, what are your suggestions for how he/she can improve this?

Overall, please rate the effectiveness of [Participant Name Here].

5- Very Effective 4- Effective 3- Neither 2- Ineffective 1- Very Ineffective

Strengths


Areas for Development


Please give any final comments or suggestions for [Participant Name Here]'s assessment.