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Quality - Performance Management Assessment Sample #2





Performance Management System:

Performance Assessments that include Quality:
Assessment 1 (5-point scale; IDP Comments)
Assessment 2 (3-point scale with Comments)
Assessment 3 (Manager Assessment; 360-Feedback)
Assessment 4 (3-point scale; Rating Limits)
Assessment 5 (3-point scale; Rating Limits)
Assessment 6 (5-point scale with Comments)
Assessment 7 (Comment Boxes Only; IDP)
Assessment 8 (Comment Boxes Only)
Assessment 9 (3-point scale with Letter Grade)
Assessment 10 (360-Feedback; Bonus/Merit Pay)
Assessment 11 (Core Values & Job Competencies)
Assessment 12 (4-point scale; 6 Comment Boxes)
Instructions:


This performance appraisal program is designed to provide a standardized method to:
  1. Provide an objective evaluation of an employee's performance and to share this feedback with the employee
  2. Assist in determining the true development needs of the employee and actions that should be taken to improve their job performance.
  3. This form is intended to ensure fair and equitable salary management. Please note that this review is one of several factors considered in salary decisions.

Employee Input

Please provide brief answers to the questions below. Your feedback is vital to us. We aim to capture all your achievements during the performance review period. The details you enter will be part of your Performance Appraisal. If you need to include any additional printed sheets, please sign, date, and submit them to your Department Head. Additionally, if someone else should contribute to this review, kindly provide their name and contact details.


Competencies Included:
Quality, Creativity, Action, Managing Performance, Initiative, Juggling Multiple Responsibilities, Excellence, Customer Focus, Empowering Others, Conflict Management

Part 1: Skills and Accomplishments




  1. Please provide a comprehensive list of your significant accomplishments and any special projects you contributed to during this evaluation period. Be sure to include:
    • The objectives and goals of each project.
    • Your specific role and contributions.
    • The outcomes or results achieved.
    • Any challenges you faced and how you overcame them.
    • The skills and knowledge you applied or developed.
    This information will help us recognize your efforts and understand the impact of your work.



  2. Please detail any professional development activities you have engaged in, such as
    college courses, additional training, seminars, and trade magazine readings.



  3. What do you think are your most valuable qualities in your current role? Could you explain on how these strengths have contributed to your success and impact at work?



  4. Discuss the aspects of your performance that you believe could benefit from further development? Please provide some details on how you plan to address these areas for improvement, and any resources or support that might help you enhance your skills and effectiveness in your role.


Part 2: Job Competencies

Rating Scale:

Exceeds ExpectationsPerformance consistently surpasses job requirements. Both the quality of your work and the manner in which you achieve it far exceed the standards and expectations for your position. You demonstrate exceptional competence and productivity. This high level of performance is evident throughout the year and across all critical aspects of your role.
SatisfactoryThe employee consistently shows satisfactory performance and effectively completes assigned tasks. They are fully competent in their role and perform their duties adequately. However, they may require some direction or supervision.
UnsatisfactoryThe employee consistently falls short of the performance standards expected for this role in nearly all key areas. The quality and manner of their work are below company standards and deemed unacceptable. Without significant and immediate improvement, this rating should prompt the employee to reflect on the suitability of their continued employment.
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Quality

Ensures the hiring of employees that have a quality focus. Committed to the improvement of the quality of services and products. Addresses barriers to successfully implementing quality standards. Ensures the hiring of employees who are dedicated to delivering exceptional quality in every aspect of their work.
Unsatisfactory
Satisfactory
Exceeds Expectations
Comments:

Creativity

Inspires creativity in their team. Is creative and inspirational. Develops solutions to challenging problems. Creates a lot of new ideas.
Unsatisfactory
Satisfactory
Exceeds Expectations
Comments:

Action

Leverages skills and resources to exceed performance expectations. Effectively makes decisions Drives and mobilizes others progress toward goals. Ensures that the team's tasks align with its overall objectives.
Unsatisfactory
Satisfactory
Exceeds Expectations
Comments:

Managing Performance

Acknowledges employee contributions that support the bottom line. Is proactive in administering the rewards program. Initiates probationary actions for employees with sub-par performance. Sets clear and ambitious goals to be met.
Unsatisfactory
Satisfactory
Exceeds Expectations
Comments:

Initiative

Prepares for unexpected contingencies. Inspires others to perform above expectations. Looks to start work on new projects without waiting for direction from the manager. Takes charge when there is a crisis.
Unsatisfactory
Satisfactory
Exceeds Expectations
Comments:

Juggling Multiple Responsibilities

Avoids bottlenecks in progress by assigning multiple individuals to critical tasks. Prioritizes tasks for efficiency. Is aware of the deadlines for specific tasks/assignments. Organizes tasks for the most efficient order of completion.
Unsatisfactory
Satisfactory
Exceeds Expectations
Comments:

Excellence

Demonstrates the analytical skills to do their job. Takes a lot of pride in their work. Demonstrates the functional or technical skills necessary to do their job. Is planful and organized.
Unsatisfactory
Satisfactory
Exceeds Expectations
Comments:

Customer Focus

Adapts to changing customer needs. Anticipates problems that the customer may encounter. Helps customers feel they are receiving services tailored specifically to their needs. Thoroughly understands the needs of the customer.
Unsatisfactory
Satisfactory
Exceeds Expectations
Comments:

Empowering Others

Allows employees to make their own decisions. Creates a culture where employees are recognized and rewarded for taking the initiative and making impactful choices. Coordinates the knowledge, skills and resources of others to accomplish more in the department. Lets employees complete tasks according to their methods.
Unsatisfactory
Satisfactory
Exceeds Expectations
Comments:

Conflict Management

Facilitates the resolution of grievances by fostering mutual understanding and appreciation of each party's needs. Seeks to reduce the scarcity of limited resources by sourcing materials from new locations. Achieves mutually acceptable solutions through collaborative efforts by both parties. Tries to ensure that all basic needs are satisfied.
Unsatisfactory
Satisfactory
Exceeds Expectations
Comments:

Part 3: Your Individual Development Plan

Short-term Goals
What goals do you wish to accomplish in the next year?


Long-term Goals
What goals do you wish to accomplish within the next 2 to 3 years?


Skill Acquisition
Describe the new skills you aim to acquire during the upcoming evaluation period? Please include specific areas of expertise or knowledge you intend to develop, and how these skills will enhance your performance and contribute to the company's overall success. Additionally, it would be helpful to list your plans for learning these skills, such as any courses, workshops, or mentorship opportunities you plan to pursue.