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Quality - Performance Management Assessment Sample #7





Performance Management System:

Performance Assessments that include Quality:
Assessment 1 (5-point scale; IDP Comments)
Assessment 2 (3-point scale with Comments)
Assessment 3 (Manager Assessment; 360-Feedback)
Assessment 4 (3-point scale; Rating Limits)
Assessment 5 (3-point scale; Rating Limits)
Assessment 6 (5-point scale with Comments)
Assessment 7 (Comment Boxes Only; IDP)
Assessment 8 (Comment Boxes Only)
Assessment 9 (3-point scale with Letter Grade)
Assessment 10 (360-Feedback; Bonus/Merit Pay)
Assessment 11 (Core Values & Job Competencies)
Assessment 12 (4-point scale; 6 Comment Boxes)
Instructions:



Enter comments in each of the boxes below. Partially completed forms can be saved by using the Save/Still Working button at the bottom of the page. You may return at a later time to complete/edit the form. Your saved responses will be shown each time you re-visit the evaluation form. When you are certain that you have completed your responses and will be not making any changes, click the Complete button.


Competencies Included:
Quality, Juggling Multiple Responsibilities, Objectives, Customer Focus, Recognition

Part 1: Skills and Accomplishments


  1. Please enter detailed information regarding the completion or current status of your goals. Be sure to enter a goal description, completion status, achievements and outcomes, challenges and solutions, and any future actions you may want to take.



  2. Please detail any professional development activities you have engaged in, such as college courses, additional training, seminars, and trade magazine readings. Include the skills or knowledge gained, how they have contributed to your role, and any future development plans or goals you have.


Part 2: Job Competencies

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Quality

Consistently provides timely, accurate, and reliable information on quality measures. Engages and leads staff in implementation of new quality procedures. Leads the department in quality improvement initiatives. Implements appropriate training to maintain high quality standards.
How have you performed this competency and what are your plans for improvement in this area?

Juggling Multiple Responsibilities

Begins tasks as soon as possible. Assigns tasks based on skills of team members. Builds in extra time in the schedule for unplanned events/occurrences. Completes multiple tasks simultaneously.
How have you performed this competency and what are your plans for improvement in this area?

Objectives

Sets long-term and short-term goals. Organizes and schedules events, activities, and resources. Effectively organizes resources and plans Ability to establish realistic goals.
How have you performed this competency and what are your plans for improvement in this area?

Customer Focus

Makes customer's needs a top priority. Uses feedback from customers to help improve services. Documents customer interactions. Follows up with any unanswered questions from the customer.
How have you performed this competency and what are your plans for improvement in this area?

Recognition

Recognizes individuals for a specific outstanding achievement. Recognizes team members who offer a significant contribution to a project. Says "thank you" to show appreciation for work of others. Lets employees know when they have done well
How have you performed this competency and what are your plans for improvement in this area?

Part 3: Final Comments

Team Goals
What are your "team" goals for next year?


Professional Development Plans
What are your professional development plans for next year?


Overall Comments
What final comments do you wish to enter for your assessment?