hr-survey.com

Performance - Employee Satisfaction Survey Sample #2





Questionnaires Measuring Performance:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Performance, Communication, Systems, Flexibility, Training, Teamwork, Resources, Pay, Vision, Work/Life


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


Performance

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Department is able to meet its deadlines
  1. My job enables me to make use of my skills and abilities
  1. My Supervisor is able to manage time effectively
  1. The Company is able to maximize employee potential
  1. Performance measures are evaluated on a quarterly basis
What are your suggestions for how we can improve Performance?


Communication

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Co-Workers are willing to listen to my ideas
  1. There is good communication between me and my supervisor
  1. Managers communicate a clear sense of direction for my organization.
  1. My Supervisor is willing to listen to my ideas
  1. Information and knowledge are freely shared at the Company
What are your suggestions for how we can improve Communication?


Systems

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company uses a systematic process for identifying employee development needs and implementing solutions
  1. Training is implemented as a coordinated part of an overall system of employee development
  1. The Company has an excellent employee hiring and selection system
  1. The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems
  1. Continuity of leadership is achieved through effective succession planning
What are your suggestions for how we can improve Systems?


Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Department is able to adapt quickly to new processes and procedures
  1. Employees are willing to move to other positions within the Company
  1. The hiring procedures are flexible to handle unique situations and needs
  1. The Leadership is flexible and learns rapidly about changing markets
  1. I am willing to try new jobs within the Company
What are your suggestions for how we can improve Flexibility?


Training

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I am allowed to take initiative to assess my skills and seek appropriate training
  1. The training I receive is relevant to my job
  1. The Company employs competent and skilled trainers
  1. The on-the-job training I received has prepared me for this job
  1. I feel I am well prepared and have the tools to succeed in my role as an associate, supervisor, manager, or top leader.
What are your suggestions for how we can improve Training?


Teamwork

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I have a good relationship with my co-workers.
  1. At this company, work groups cooperate with each other to minimize unnecessary work.
  1. Other team members will help me if I need help
  1. Teamwork is positively impacting our business results.
  1. Employees work together to share ideas and resolve issues
What are your suggestions for how we can improve Teamwork?


Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I have all the tools and equipment I need to do my job well
  1. My Supervisor is effective in maximizing the potential of others
  1. I can manage information and technical resources to achieve objectives
  1. My workplace is well maintained and safe
  1. My workplace is a physically comfortable place to work
What are your suggestions for how we can improve Resources?


Pay

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I am paid fairly
  1. My pay matches my job performance
  1. I have a clear understanding of the Company pay policy
  1. My Supervisor is always trying to make sure I am fairly compensated
  1. I am compensated fairly for the work I do.
What are your suggestions for how we can improve Pay?


Vision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Management is able to communicate a shared vision of the Company to all employees
  1. The Company focus is clearly on customers and the development of innovative products
  1. Labor and Management work together to achieve the Company vision
  1. The Company is effective in managing growth
  1. Goals and objectives are integrated and aligned with the Company vision
What are your suggestions for how we can improve Vision?


Work/Life

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I have input into my work schedule.
  1. The Company offers me the flexibility I want in allowing me to work at home or change my hours, when required
  1. I can adjust my work schedule if needed
  1. I can alter my work schedule to suit my needs.
  1. I can take time off to handle personal commitments.
What are your suggestions for how we can improve Work/Life?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: