Performance - Employee Satisfaction Survey Sample #2





Questionnaires Measuring Performance:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Performance, Communication, Systems, Flexibility, Training, Teamwork, Resources, Pay, Vision, Work/Life


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Performance

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Supervisor is able to manage time effectively
  1. My annual review is effective in identifying specific goals for performance improvement.
  1. I am held accountable for achieving specific results
  1. The Company is able to maximize employee potential
  1. My job enables me to make use of my skills and abilities
What are your suggestions for how we can improve Performance?


Communication

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Leadership here is effective in delivering presentations to teams, large groups, and diverse audiences
  1. I can write reports in a concise and organized manner
  1. I feel my manager articulates ideas and emotions clearly to others
  1. The HR Department conducts impactful training sessions
  1. I try to keep the supervisor informed about achievements and milestones
What are your suggestions for how we can improve Communication?


Systems

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Managers are skilled and trained in the various systems to help employees when needed
  1. Continuity of leadership is achieved through effective succession planning
  1. The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems
  1. The Company has an excellent employee hiring and selection system
  1. Training is implemented as a coordinated part of an overall system of employee development
What are your suggestions for how we can improve Systems?


Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Employees know how to think outside the 'box'.
  1. Our department is able to adapt and tailor approaches based on the unique requirements of each scenario.
  1. Coworkers can handle changes without complaining.
  1. Our department successfully adapts to changing circumstances.
  1. This company fosters a culture of agility, ensuring that the team can thrive amidst constant change and uncertainty.
What are your suggestions for how we can improve Flexibility?


Training

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company supports efforts by employees to obtain training on new skills
  1. The training I receive is relevant to my job
  1. Training is offered at times convenient to me
  1. I have received good training to do my job
  1. The Company employs competent and skilled trainers
What are your suggestions for how we can improve Training?


Teamwork

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Our team fosters open communication
  1. Our leader gives constructive advice to other team members
  1. Colleagues are willing to help other team members to research solutions to a problem
  1. The team promotes open participation and communication
  1. The supervisor shows respect for other team members
What are your suggestions for how we can improve Teamwork?


Resources

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I understand the process of allocating fiscal resources
  1. I have all the tools and equipment I need to do my job well
  1. My workplace is a physically comfortable place to work
  1. My workplace is well maintained and safe
  1. The Company has the right people in the right places.
What are your suggestions for how we can improve Resources?


Pay

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Supervisor is always trying to make sure I am fairly compensated
  1. I am paid fairly
  1. The pay offered by the Company is very competitive
  1. My pay matches my job performance
  1. I have a clear understanding of the Company pay policy
What are your suggestions for how we can improve Pay?


Vision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Our department has created a crystal-clear vision for where the department needs to be in the next 12 months
  1. My manager expresses the Company vision in a way that is easily understood and adopted by employees
  1. The department works to facilitate employees' adoption of the organization vision
  1. My manager shapes strategies that resonate with the department's shared vision
  1. I know how to establish an inspiring and strategic vision for the department
What are your suggestions for how we can improve Vision?


Work/Life

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I can take time off to handle personal commitments.
  1. I can delegate work to others as needed
  1. My supervisor allows me to take care of personal needs
  1. I feel the company is committed to my well-being
  1. I enjoy my career and my current job
What are your suggestions for how we can improve Work/Life?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: