hr-survey.com

Performance - Employee Opinion Survey Sample #4





Questionnaires Measuring Performance:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the [Company] Employee Survey. Our objective is to understand and express the values which will ensure [Company] is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Dimensions Included:
Performance, Decision Making, Job Content and Design, Customer Service, Resourcefulness, Respect for Others, Corporate Culture, Staffing, Work/Life, Employee Assistance Program
Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

Edit this Survey
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Performance

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The Company is able to maximize employee potential
  1. My annual review is effective in identifying specific goals for performance improvement.
  1. I get a sense of personal accomplishment from my work
  1. My Department is able to meet its deadlines
  1. I am held accountable for achieving specific results
If [Participant Name] were to make improvements in Performance, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Decision Making

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The Customer Service department responds quickly to tough "people issues" when dealing with internal or external customers
  1. My coworkers employ sound judgment and logical reasoning when making decisions
  1. My manager determines the costs and potential benefits of decisions
  1. Our department makes good decisions regarding the allocation of limited resources
  1. My manager solicits feedback from others on the quality of his/her decision-making
If [Participant Name] were to make improvements in Decision Making, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Job Content and Design

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My job description accurately reflects what I do on a daily basis
  1. I can adjust my job description as needed
  1. The job re-classification process is simple and efficient
  1. Overall, my workload is reasonable.
  1. My job makes good use of my skills and abilities
If [Participant Name] were to make improvements in Job Content and Design, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Customer Service

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Our team’s current activities reflect a strong focus on the customer
  1. My supervisor is focused on improving customer service.
  1. My Department is committed to customer service
  1. The corporate culture emphasizes customer service
  1. Managers are focused on improving customer service
If [Participant Name] were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Resourcefulness

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My manager encourages us to find solutions that are "outside of the box".
  1. Our company uses analytics when making decisions
  1. Employees who are resourceful are more likely to be promoted in this organization
  1. Resourceful employees get ahead in this organization
  1. There are incentives/rewards for working efficiently
If [Participant Name] were to make improvements in Resourcefulness, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Respect for Others

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Individual differences are seen as strengths.
  1. Co-workers treat each other with respect
  1. I feel I am valued at work.
  1. At this company, my suggestions are given serious consideration.
  1. I am treated with respect by others with whom I work.
If [Participant Name] were to make improvements in Respect for Others, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Corporate Culture

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The culture helps employees work together
  1. Employees are generally friendly and willing to help you if needed
  1. People enjoy working for the Company
  1. I believe that Company's open door policy is effective.
  1. The Company strives hard to provide a good environment for clients and staff.
If [Participant Name] were to make improvements in Corporate Culture, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Staffing

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The Company has adequate help during peak work loads
  1. My Supervisor is good at determining staffing needs
  1. My Department has the right people in the right places
  1. My Supervisor is good at building a staff of creative and innovative individuals
  1. The Company has an excellent workforce planning strategy to meet future needs
If [Participant Name] were to make improvements in Staffing, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Work/Life

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I feel the company is committed to my well-being
  1. I do not feel pressured to cancel or reschedule time off
  1. I can adjust my work schedule if needed
  1. I do not feel that I am too busy to take a break once in a while
  1. When working from home, I have a schedule that I try to follow
If [Participant Name] were to make improvements in Work/Life, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Employee Assistance Program

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I can use the EAP when I need help
  1. The Company EAP is confidential
  1. I have good options for care/treatment when utilizing the Employee Assistance Program.
  1. EAP staff are available for consultation within a few days after initial request.
  1. The process of utilizing the Employee Assistance Program is easy to use.
If [Participant Name] were to make improvements in Employee Assistance Program, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?






  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:

  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?

  4. What changes do you see [Company] making in order to raise the standards?

  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:

  6. What do you like best about working for [Company]?

  7. What do you like least about working for [Company]? How could it be improved?

  8. Use the space below to enter any final comments you would like to be noted: