Performance - Employee Opinion Survey Sample #4





Questionnaires Measuring Performance:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the [Company] Employee Survey. Our objective is to understand and express the values which will ensure [Company] is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Dimensions Included:
Performance, Decision Making, Job Content and Design, Customer Service, Resourcefulness, Respect for Others, Corporate Culture, Staffing, Work/Life, Employee Assistance Program
Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Performance

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My Department is able to meet its deadlines
  1. The Company is able to maximize employee potential
  1. I am held accountable for achieving specific results
  1. My Supervisor is able to manage time effectively
  1. Performance measures are evaluated on a quarterly basis
If [Participant Name] were to make improvements in Performance, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Decision Making

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My supervisor remains calm when making important or difficult decisions.
  1. Facilitates meetings with others to try to consider alternative courses of action
  1. Supervisors consider the impact and implications of decisions on others and on situations
  1. I always consider pros- and cons- before making a decision
  1. I am able to make sound and timely decisions under pressure
If [Participant Name] were to make improvements in Decision Making, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Job Content and Design

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I can make positive suggestions and improve how the Company operates
  1. My job makes good use of my skills and abilities
  1. My job description accurately reflects what I do on a daily basis
  1. I am clear about the expectations of my role.
  1. The job re-classification process is simple and efficient
If [Participant Name] were to make improvements in Job Content and Design, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Customer Service

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The corporate culture emphasizes customer service
  1. The training I receive reinforces customer focus
  1. Our team’s current activities reflect a strong focus on the customer
  1. Managers are focused on improving customer service
  1. My Department is committed to customer service
If [Participant Name] were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Resourcefulness

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Resourceful employees get ahead in this organization
  1. There are incentives/rewards for working efficiently
  1. Our company uses analytics when making decisions
  1. My Supervisor is able to accomplish a lot with a limited budget
  1. Our company finds efficient and innovative ways to solve problems
If [Participant Name] were to make improvements in Resourcefulness, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Respect for Others

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. At this company, my suggestions are given serious consideration.
  1. Individual differences are seen as strengths.
  1. Co-workers respect each others' opinions
  1. I am treated with respect by others with whom I work.
  1. I feel I am valued at work.
If [Participant Name] were to make improvements in Respect for Others, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Corporate Culture

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. CompanyName has an image of a high quality company.
  1. The organizational culture enhances employee commitment
  1. The Company new employee orientation includes information about our culture
  1. The Company is a good community neighbor
  1. I believe that Company's open door policy is effective.
If [Participant Name] were to make improvements in Corporate Culture, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Staffing

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My Department has the right people in the right places
  1. My Department has an adequate level of staffing
  1. The Company has adequate help during peak work loads
  1. My Supervisor is good at building a staff of creative and innovative individuals
  1. CompanyName has the right people in the right places.
If [Participant Name] were to make improvements in Staffing, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Work/Life

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I do not feel that I am too busy to take a break if needed
  1. I am able to put my phone away when I need to
  1. Work is not very stressful
  1. The company is looking out for my best interests as well
  1. I can take time off to handle personal commitments.
If [Participant Name] were to make improvements in Work/Life, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Employee Assistance Program

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The EAP is convenient and its services are easy to access.
  1. Employees are aware of the services offered by the EAP.
  1. Supervisors and managers are receptive to helping employees utilize the services offered by the EAP.
  1. The EAP used by the Company meets the established standards for service.
  1. The Company EAP is confidential
If [Participant Name] were to make improvements in Employee Assistance Program, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?






  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:

  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?

  4. What changes do you see [Company] making in order to raise the standards?

  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:

  6. What do you like best about working for [Company]?

  7. What do you like least about working for [Company]? How could it be improved?

  8. Use the space below to enter any final comments you would like to be noted: