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Performance - Employee Opinion Survey Sample #4





Questionnaires Measuring Performance:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the [Company] Employee Survey. Our objective is to understand and express the values which will ensure [Company] is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Dimensions Included:
Performance, Decision Making, Job Content and Design, Customer Service, Resourcefulness, Respect for Others, Corporate Culture, Staffing, Work/Life, Employee Assistance Program
Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

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Performance

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The supervisor adjusts plans fluidly when conditions shift, without losing sight of core objectives.
  1. The project manager pushes through obstacles with determination rather than slowing down.
  1. My team promotes a culture where employees seek out additional responsibilities proactively.
  1. My manager demonstrates steady effort and engagement across long, demanding projects.
  1. Team members question initial impressions, biases, or conventional thinking to ensure decisions are grounded in reality rather than habit.
If [Participant Name] were to make improvements in Performance, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Decision Making

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. In our department, there is a deep understanding of standards, coupled with more informed and experienced judgment in decision-making
  1. Leaders perform a cost/benefit analysis before making a decision.
  1. Leadership is confident in the decisions they make.
  1. People in my department evaluate relevant information before making decisions
  1. I am able to make sound and timely decisions under pressure
If [Participant Name] were to make improvements in Decision Making, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Job Content and Design

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My job description accurately reflects what I do on a daily basis
  1. The job re-classification process is simple and efficient
  1. I can make positive suggestions and improve how the Company operates
  1. I can adjust my job description as needed
  1. I am clear about the expectations of my role.
If [Participant Name] were to make improvements in Job Content and Design, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Customer Service

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Service is responsive and meets the needs of customers
  1. My Department is committed to customer service
  1. Managers are focused on improving customer service
  1. The training I receive reinforces customer focus
  1. Our team’s current activities reflect a strong focus on the customer
If [Participant Name] were to make improvements in Customer Service, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Resourcefulness

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Resourceful employees get ahead in this organization
  1. Our department offers an innovation reward
  1. My Supervisor wants employees to use the supplies wisely
  1. My Supervisor is able to accomplish a lot with a limited budget
  1. We are creative in maximizing the use of our supplies and equipment
If [Participant Name] were to make improvements in Resourcefulness, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Respect for Others

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I am treated with respect by others with whom I work.
  1. At this company, my suggestions are given serious consideration.
  1. I feel respected by management in this organization.
  1. Co-workers treat each other with respect
  1. Disrespectful behavior is not tolerated.
If [Participant Name] were to make improvements in Respect for Others, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Corporate Culture

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The Company supports honest two-way communication between Managers and Employees
  1. CompanyName is an ethical company.
  1. Management at the Company is competent and ethical.
  1. Individuals need to fit within the corporate culture if they wish to be promoted to higher positions.
  1. Policies and procedures are fair.
If [Participant Name] were to make improvements in Corporate Culture, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Staffing

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. CompanyName has the right people in the right places.
  1. My Supervisor is good at determining staffing needs
  1. My Supervisor is good at building a staff of creative and innovative individuals
  1. My Department has the right people in the right places
  1. The Company has adequate help during peak work loads
If [Participant Name] were to make improvements in Staffing, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Work/Life

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I feel that I have a reasonable work schedule
  1. I am able to attend to both my personal life and my work schedule
  1. I have found a good work/life balance that works well for me
  1. I am able to schedule vacation time when I want
  1. I can telecommute to do my job
If [Participant Name] were to make improvements in Work/Life, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Employee Assistance Program

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Employees and their families have access to counselling and referrals to help them resolve their problems.
  1. The Human Resources representative on the EAP committee is effective in their role.
  1. Information about the EAP has been included in the new hire orientation program.
  1. I believe the union was given adequate notice and representation in the EAP.
  1. The EAP committee has taken adequate steps to ensure confidentiality of the participants.
If [Participant Name] were to make improvements in Employee Assistance Program, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?






  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:

  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?

  4. What changes do you see [Company] making in order to raise the standards?

  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:

  6. What do you like best about working for [Company]?

  7. What do you like least about working for [Company]? How could it be improved?

  8. Use the space below to enter any final comments you would like to be noted: