Information Technology/IT - Employee Survey Sample #8

Surveys Measuring Information Technology/IT:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:

Welcome to the Employee Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

Information Technology/IT

Agree Unsure Disagree N/A
  1. The IT Department is quick to respond to my issues.
  1. IT Staff are good at troubleshooting issues to get to the root cause of the problem.
  1. The IT Department keeps us informed of major changes to the software applications being used.
  1. Information Technology staff at this Company are easy to approach with a work related problem.
  1. The IT Department maintains good documentation on any changes or issues.


Agree Unsure Disagree N/A
  1. Our department treats customers with respect.
  1. Conditions in my work area allow me to be highly productive.
  1. Employees in the department are aware of the goals that need to be achieved.
  1. My team focuses on fixing the problem rather than finding someone to blame.
  1. My coworkers are productive and produce quality work.


Agree Unsure Disagree N/A
  1. I know where to go to if I have concerns about these changes.
  1. My supervisor explained what changes are needed to our department.
  1. I know who I report to and what they expect of me
  1. The company was successful in the reorganization.
  1. The reorganization has increased productivity in My Department


Agree Unsure Disagree N/A
  1. Information and knowledge are freely shared at the Company
  1. Decisions are clear and are communicated effectively organization-wide.
  1. Managers communicate a clear sense of direction for my organization.
  1. My Supervisor is willing to listen to my ideas
  1. I know what is expected of me at work

Decision Making

Agree Unsure Disagree N/A
  1. As a team, we make decisions together
  1. Co-workers learn from their bad decisions and rarely repeat them
  1. My supervisor seeks my opinions before making decisions that impact the team/department
  1. I am involved in important decisions that affect me
  1. Decisions are usually made with input from multiple individuals


Agree Unsure Disagree N/A
  1. My job enables me to make use of my skills and abilities
  1. Performance measures are evaluated on a quarterly basis
  1. The Company is able to maximize employee potential
  1. My Department is able to meet its deadlines
  1. My Supervisor is able to manage time effectively


Agree Unsure Disagree N/A
  1. My Department is able to adapt to new environments and market factors
  1. I am able to take on new tasks
  1. My Department is open to doing things a new way
  1. I am continuously learning and trying to improve myself
  1. The Company is willing to accept change

Respect for Others

Agree Unsure Disagree N/A
  1. I am treated with respect by others with whom I work.
  1. Disrespectful behavior is not tolerated.
  1. I feel respected by management in this organization.
  1. At this company, my suggestions are given serious consideration.
  1. I feel I am valued at work.

Employee Relations

Agree Unsure Disagree N/A
  1. Our Company supports employees who work remotely
  1. In this company, administrators appreciate the work of their staff
  1. Managers have a mutual trust and respect for employees
  1. The grievance process used at the Company is fair and equitable
  1. Employees receive the training they need to perform well on the job

General Open Ended Questions

  1. What are the top three challenges you face in your job?

  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:

  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:

  4. In your opinion, what are positive aspects of [Company]?

  5. What is the most important thing you would like to see [Company] do to improve as a place to work?

  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?

  7. Please enter any final comments you would like to share.


Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:

  2. Years of Service:

  3. Your location:

  4. Your shift: