Information Technology/IT - Employee Survey Sample #8





Surveys Measuring Information Technology/IT:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Information Technology/IT, Department, Reorganization, Communication, Decision Making, Performance, Adaptability, Respect for Others, Employee Relations


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.



Information Technology/IT

 Agree Unsure Disagree N/A
  1. Information Technology responds to my questions and inquiries in a timely manner.
  1. There is adequate communication between Information Technology and our department.
  1. If I have an IT problem, I know who to contact.
  1. IT Department staff usually have the answers when I need help.
  1. The IT Department is effective in maintaining the equipment in my department.


Department

 Agree Unsure Disagree N/A
  1. Our department conducts regular meetings to keep everyone on the same page.
  1. I feel my department is very productive.
  1. Employees communicate freely within our department.
  1. Our department uses performance measures to assess progress towards important goals.
  1. My team looks for ways to change processes to improve performance.


Reorganization

 Agree Unsure Disagree N/A
  1. I know where to go to if I have concerns about these changes.
  1. Leadership exercises good judgment in setting the structure for the organization
  1. Unnecessary and duplicated job roles were eliminated by the recent reorganization.
  1. The reorganization has increased productivity
  1. I still have questions regarding the recent reorganization.


Communication

 Agree Unsure Disagree N/A
  1. My manager has the technical skills to be able to clarify complex or technical information
  1. My supercisor explains issues logically, breaking down complex issues into manageable pieces of information
  1. My Supervisor is a skilled negotiator
  1. People in my department generally engage in clear communication with both senior and junior management
  1. I can speak freely to my supervisor on a variety of topics


Decision Making

 Agree Unsure Disagree N/A
  1. Our department tries to develop alternative courses of action and choose based on an analysis of costs and benefits
  1. I am involved in important decisions that affect me
  1. My manager evaluates the effectiveness of decisions and uses this information to guide future decisions
  1. Our department prepares for potential problems and opportunities caused by our decisions
  1. Co-workers defers decisions upwards only when necessary and appropriate


Performance

 Agree Unsure Disagree N/A
  1. My annual review is effective in identifying specific goals for performance improvement.
  1. I get a sense of personal accomplishment from my work
  1. My Supervisor is able to manage time effectively
  1. Performance measures are evaluated on a quarterly basis
  1. My job enables me to make use of my skills and abilities


Adaptability

 Agree Unsure Disagree N/A
  1. My manager is flexible and open to new ideas and encourages others to embrace change
  1. Colleagues are willing to change ideas or perceptions based on new information or contrary evidence
  1. My manager recognizes changes in the environment
  1. The team members on my team are able to work with individuals with various backgrounds
  1. Colleagues respond quickly to new information


Respect for Others

 Agree Unsure Disagree N/A
  1. At this company, my suggestions are given serious consideration.
  1. I feel I am valued at work.
  1. Co-workers respect each others' opinions
  1. I am treated with respect by others with whom I work.
  1. Co-workers treat each other with respect


Employee Relations

 Agree Unsure Disagree N/A
  1. I can go to My Supervisor if I have a problem
  1. Employees have autonomy to make decisions and take actions as needed
  1. Our department has monthly meetings to discuss and address issues in the workplace
  1. Managers follow the grievance procedures
  1. The processes used for hiring and promotions are fair




General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?

  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: