Information Technology/IT - Employee Opinion Survey Sample #4





Surveys Measuring Information Technology/IT:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the [Company] Employee Survey. Our objective is to understand and express the values which will ensure [Company] is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Dimensions Included:
Information Technology/IT, Decision Making, Performance, Professionalism, Supervision, Work/Life, Employee Relations
Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Information Technology/IT

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. IT staff are knowledgeable about the software and equipment we use.
  1. The IT Department is quick to respond to my issues.
  1. The IT Department is effective in maintaining the equipment in my department.
  1. IT Staff are good at troubleshooting issues to get to the root cause of the problem.
  1. I receive adequate support from the IT Department.
If [Participant Name] were to make improvements in Information Technology/IT, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Decision Making

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My coworkers examine relevant factors needed to make a decision
  1. People in my department evaluate relevant information before making decisions
  1. Our department makes decisions that are based on available facts, existing constraints, and probable outcomes
  1. Employees I work with learn from previous bad decisions and rarely repeat them
  1. My manager assesses the risks, benefits, and potential impact of a number of options when deciding a course of action
If [Participant Name] were to make improvements in Decision Making, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Performance

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My Supervisor is able to manage time effectively
  1. I am held accountable for achieving specific results
  1. My annual review is effective in identifying specific goals for performance improvement.
  1. My Department is able to meet its deadlines
  1. Performance measures are evaluated on a quarterly basis
If [Participant Name] were to make improvements in Performance, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Professionalism

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Customers receive professional service
  1. Politics and gossip do not play a major role at the Company
  1. Employees in my department take their work seriously
  1. My Manager always acts with professionalism
  1. Employees pay attention to the speaker in meetings
If [Participant Name] were to make improvements in Professionalism, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Supervision

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Managers conduct regular progress meetings to ensure adherence to the schedule
  1. Supervisors maintain professional interactions with peers, customers, and employees
  1. Managers respond positively to innovative ideas and suggestions from subordinates
  1. Supervisors in my department successfully mediate conflicts between employees
  1. Managers measure job performance fairly using established criteria
If [Participant Name] were to make improvements in Supervision, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Work/Life

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I have found a good work/life balance that works well for me
  1. My Supervisor would let me leave work early if I needed to.
  1. I do not feel that I am too busy to take a break once in a while
  1. The Company helps employees find an ideal balance between work and life responsibilities
  1. Work is not very stressful
If [Participant Name] were to make improvements in Work/Life, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Employee Relations

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Management and Labor trust each other
  1. Managers have a mutual trust and respect for employees
  1. The administrative policies are implemented fairly across the organization
  1. My Supervisor is not afraid to take disciplinary action when needed
  1. Supervisors are willing to delegate responsibilities to employees
If [Participant Name] were to make improvements in Employee Relations, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?






  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:

  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?

  4. What changes do you see [Company] making in order to raise the standards?

  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:

  6. What do you like best about working for [Company]?

  7. What do you like least about working for [Company]? How could it be improved?

  8. Use the space below to enter any final comments you would like to be noted: