Information Technology/IT - Employee Satisfaction Survey Sample #2





Surveys Measuring Information Technology/IT:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Information Technology/IT, Meetings, Performance Appraisal/Management, Flexibility, Training, Vision, Employee Development, Management


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Information Technology/IT

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. IT Department responds quickly when equipment or software breaks down.
  1. The IT Department knows how to repair the equipment in our department.
  1. If I have an IT problem, I know who to contact.
  1. The IT Department is effective in maintaining the equipment in my department.
  1. I receive adequate support from the IT Department.
What are your suggestions for how we can improve Information Technology/IT?


Meetings

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. All employees are encouraged to share their input at meetings
  1. Meetings start and end on time
  1. Meetings are a useful way for employees to work together
  1. The Company should offer training on how to improve meeting effectiveness
  1. I get important and useful information from meetings
What are your suggestions for how we can improve Meetings?


Performance Appraisal/Management

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Expectations are clearly communicated to me
  1. Pay raises are linked to performance evaluations
  1. The Performance Appraisal system has specific standards
  1. The Performance Management process is effective.
  1. My Supervisor is honest and fair in my performance review
What are your suggestions for how we can improve Performance Appraisal/Management?


Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Our department creates innovative solutions to unforeseen problems.
  1. I feel senior leadership responds to a changing organization.
  1. Our team is flexible in their approach to dealing with unpredictable events.
  1. The supervisor has the ability to pivot strategies, operations, or processes in real-time to meet new challenges or seize new opportunities.
  1. My manager is willing to implement new procedures for the department.
What are your suggestions for how we can improve Flexibility?


Training

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I am allowed to take initiative to assess my skills and seek appropriate training
  1. Training is offered at times convenient to me
  1. The training I receive is relevant to my job
  1. The Company supports efforts by employees to obtain training on new skills
  1. The Company employs competent and skilled trainers
What are your suggestions for how we can improve Training?


Vision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The department works to facilitate employees' adoption of the organization vision
  1. Able to convert the current department vision into strategic objectives/plan
  1. Senior leadership creates and executes a strategic vision that drives the company's growth forward
  1. Department heads understand the vision of the Company and promotes it ahead of any self-interests
  1. My manager is adept at creating and actualizing a strategic roadmap for the organization
What are your suggestions for how we can improve Vision?


Employee Development

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Training is offered on critical applications and equipment when needed
  1. The Company offers regular workshops and seminars to help train employees
  1. Future leaders are developed from within the Company
  1. The new hire orientation and onboarding programs are effective in helping new employees assimilate into our company
  1. Employees are encouraged to seek professional development
What are your suggestions for how we can improve Employee Development?


Management

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Managers encourage initiative
  1. Managers establish responsibility and accountability among employees
  1. The managers involve us in decisions affecting our work
  1. I have enough resources and support to adequately manage my department.
  1. Managers are effective in putting the right people in the right places
What are your suggestions for how we can improve Management?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: