hr-survey.com

Information Technology/IT - Employee Satisfaction Survey Sample #2





Surveys Measuring Information Technology/IT:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Information Technology/IT, Meetings, Performance Appraisal/Management, Flexibility, Training, Vision, Employee Development, Management


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


Information Technology/IT

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The IT Department keeps us informed of major changes to the software applications being used.
  1. The IT Department is effective in maintaining the equipment in my department.
  1. IT staff are knowledgeable about the software and equipment we use.
  1. There is adequate communication between Information Technology and our department.
  1. Information Technology staff at this Company are easy to approach with a work related problem.
What are your suggestions for how we can improve Information Technology/IT?


Meetings

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Meetings are followed up by action plans
  1. I get important and useful information from meetings
  1. The Company should offer training on how to improve meeting effectiveness
  1. Meetings start and end on time
  1. Meetings are a useful way for employees to work together
What are your suggestions for how we can improve Meetings?


Performance Appraisal/Management

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Performance Management process is effective.
  1. Expectations are clearly communicated to me
  1. Pay raises are linked to performance evaluations
  1. I trust the feedback I receive from my Supervisor
  1. The Performance Appraisal system has specific standards
What are your suggestions for how we can improve Performance Appraisal/Management?


Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Leadership is willing to change to meet new objectives
  1. My Department is able to adapt quickly to new processes and procedures
  1. My Department can recover quickly from setbacks
  1. Employees are willing to move to other positions within the Company
  1. I would be willing to work in a different location if needed
What are your suggestions for how we can improve Flexibility?


Training

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The on-the-job training I received has prepared me for this job
  1. The training I receive is relevant to my job
  1. I have received good training to do my job
  1. Training is offered at times convenient to me
  1. I am allowed to take initiative to assess my skills and seek appropriate training
What are your suggestions for how we can improve Training?


Vision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company focus is clearly on customers and the development of innovative products
  1. Goals and objectives are integrated and aligned with the Company vision
  1. Labor and Management work together to achieve the Company vision
  1. Management is able to communicate a shared vision of the Company to all employees
  1. The Company is effective in managing growth
What are your suggestions for how we can improve Vision?


Employee Development

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Employee development program courses meet the needs of the Company
  1. The new hire orientation and onboarding programs are effective in helping new employees assimilate into our company
  1. The Company's employee development program offers relevant leadership training for managers and directors
  1. Future leaders are developed from within the Company
  1. Training is offered on critical applications and equipment when needed
What are your suggestions for how we can improve Employee Development?


Management

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Managers are effective in putting the right people in the right places
  1. Managers are held accountable for achieving results
  1. I have enough resources and support to adequately manage my department.
  1. Managers establish responsibility and accountability among employees
  1. Managers encourage initiative
What are your suggestions for how we can improve Management?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: