hr-survey.com

Information Technology/IT - Pulse Survey - Sample #6





Surveys Measuring Information Technology/IT:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions included here:
Information Technology/IT, Performance, Customer Service, Professionalism, Supervision, Decision Making, Work/Life
Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team




Information Technology/IT

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. IT Department staff usually have the answers when I need help.
  1. Information Technology responds to my questions and inquiries in a timely manner.
  1. IT Staff are good at troubleshooting issues to get to the root cause of the problem.
  1. IT staff are knowledgeable about the software and equipment we use.
  1. The IT Department knows how to repair the equipment in our department.


Performance

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I get a sense of personal accomplishment from my work
  1. My annual review is effective in identifying specific goals for performance improvement.
  1. I am held accountable for achieving specific results
  1. The Company is able to maximize employee potential
  1. My Supervisor is able to manage time effectively


Customer Service

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. The corporate culture emphasizes customer service
  1. Service is responsive and meets the needs of customers
  1. My Department is committed to customer service
  1. Managers are focused on improving customer service


Professionalism

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Tasks that are assigned get completed
  1. Customers receive professional service
  1. Politics and gossip do not play a major role at the Company
  1. Employees in my department take their work seriously
  1. Employees pay attention to the speaker in meetings


Supervision

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I am treated fairly by My Supervisor.
  1. I have a good relationship with my supervisor.
  1. I receive adequate supervision
  1. My Supervisor communicates the actions necessary for me to take to achieve organizational objectives
  1. I trust the feedback I receive from My Supervisor


Decision Making

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My supervisor seeks my opinions before making decisions that impact the team/department
  1. I am involved in important decisions that affect me
  1. My team makes decisions based on data
  1. As a team, we make decisions together
  1. Decisions are usually made with input from multiple individuals


Work/Life

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My work schedule is flexible enough to meet my needs
  1. I am able to balance work and my personal life.
  1. My Supervisor would let me leave work early if I needed to.
  1. The Company offers me the flexibility I want in allowing me to work at home or change my hours, when required
  1. I have input into my work schedule.



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: