hr-survey.com

Information Technology/IT - Pulse Survey - Sample #6





Surveys Measuring Information Technology/IT:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team
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Information Technology/IT

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The IT Department is quick to respond to my issues.
  1. IT Department responds quickly when equipment or software breaks down.
  1. IT staff are knowledgeable about the software and equipment we use.
  1. Information Technology responds to my questions and inquiries in a timely manner.
  1. Information Technology staff at this Company are easy to approach with a work related problem.


Performance

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I am held accountable for achieving specific results
  1. My annual review is effective in identifying specific goals for performance improvement.
  1. The Company is able to maximize employee potential
  1. I get a sense of personal accomplishment from my work
  1. My job enables me to make use of my skills and abilities


Customer Service

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Department is committed to customer service
  1. Managers are focused on improving customer service
  1. My supervisor is focused on improving customer service.
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. The training I receive reinforces customer focus


Professionalism

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Employees do not leave work early
  1. Employees in my department take their work seriously
  1. Employees treat each other with courtesy and respect
  1. Employees maintain an appropriate appearance
  1. My Manager always acts with professionalism


Supervision

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. In our department, supervisors maximize the performance of employees
  1. Managers follow the company standard procedures for allocating assignments
  1. Supervisors encourage employees to take responsibility for mistakes
  1. Tasks are delegated to employees according to their skills (skill level)
  1. Managers are effective in delegating assignments


Decision Making

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Our department makes good decisions regarding the allocation of limited resources
  1. I always consider pros- and cons- before making a decision
  1. In our department, we are careful to views the issues from multiple perspectives before making a decision
  1. Leadership considers contingencies and their consequences
  1. Leadership is confident in the decisions they make.


Work/Life

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I enjoy my career and my current job
  1. I have input into my work schedule.
  1. I am rarely overwhelmed at work
  1. The Company offers me the flexibility I want in allowing me to work at home or change my hours, when required
  1. The Company offers adequate telecommuting, scheduling flexibility, and childcare opportunities



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: