Information Technology/IT - Pulse Survey - Sample #6





Surveys Measuring Information Technology/IT:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions included here:
Information Technology/IT, Performance, Customer Service, Professionalism, Supervision, Decision Making, Work/Life
Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Information Technology/IT

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. If I have an IT problem, I know who to contact.
  1. IT staff are knowledgeable about the software and equipment we use.
  1. The IT Department is effective in maintaining the equipment in my department.
  1. The training seminars offered by the IT Department are relevant and informative.
  1. The IT Department knows how to repair the equipment in our department.


Performance

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Department is able to meet its deadlines
  1. My Supervisor is able to manage time effectively
  1. My job enables me to make use of my skills and abilities
  1. My annual review is effective in identifying specific goals for performance improvement.
  1. Performance measures are evaluated on a quarterly basis


Customer Service

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Our team’s current activities reflect a strong focus on the customer
  1. My supervisor is focused on improving customer service.
  1. Managers are focused on improving customer service
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. My Department is committed to customer service


Professionalism

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Employees in my department take their work seriously
  1. Employees treat each other with courtesy and respect
  1. Employees do not leave work early
  1. Politics and gossip do not play a major role at the Company
  1. My Manager always acts with professionalism


Supervision

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. In our department, supervisors have the confidence and trust of employees
  1. My supervisor listens to the concerns of employees
  1. Supervisors make decisions based on all relevant information
  1. Supervisors in our department are respectful toward employees
  1. Supervisors offer instructions and guidance to subordinates


Decision Making

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My manager makes good decisions for the department
  1. My supervisor uses reasonable assumptions and logic to decide between alternate courses of action
  1. Coworkers are able to acts in the absence of guidance
  1. My supervisor seeks my opinions before making decisions that impact the team/department
  1. I feel the department head makes good decisions even under conditions of uncertainty


Work/Life

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Supervisor would let me leave work early if I needed to.
  1. I am able to balance work and my personal life.
  1. I am able to balance the demands of my time between my work life and my personal life
  1. I do not feel that I am too busy to take a break if needed
  1. When working remotely, I am able to set a work schedule that is reasonable for me



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: