Information Technology/IT - Pulse Survey - Sample #6





Surveys Measuring Information Technology/IT:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions included here:
Information Technology/IT, Performance, Customer Service, Professionalism, Supervision, Decision Making, Work/Life
Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Information Technology/IT

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The IT Department keeps us informed of major changes to the software applications being used.
  1. IT Department staff usually have the answers when I need help.
  1. The training seminars offered by the IT Department are relevant and informative.
  1. IT Department responds quickly when equipment or software breaks down.
  1. The IT Department is quick to respond to my issues.


Performance

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My job enables me to make use of my skills and abilities
  1. I get a sense of personal accomplishment from my work
  1. I am held accountable for achieving specific results
  1. The Company is able to maximize employee potential
  1. My annual review is effective in identifying specific goals for performance improvement.


Customer Service

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Managers are focused on improving customer service
  1. Our team’s current activities reflect a strong focus on the customer
  1. My supervisor is focused on improving customer service.
  1. My Department is committed to customer service
  1. The corporate culture emphasizes customer service


Professionalism

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Tasks that are assigned get completed
  1. Employees in my department take their work seriously
  1. Customers receive professional service
  1. My Manager always acts with professionalism
  1. Employees treat each other with courtesy and respect


Supervision

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I feel supervisors are effective in resolving conflicts to mutual satisfaction of the parties
  1. Managers respond positively to innovative ideas and suggestions from subordinates
  1. Managers recognize and reward excellent employees
  1. Managers seek to provide effective training and development opportunities for their employees
  1. Supervisors decide the best approach for addressing issues that arise on the job


Decision Making

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Facilitates meetings with others to try to consider alternative courses of action
  1. Supervisors consider the impact and implications of decisions on others and on situations
  1. My supervisor seeks my opinions before making decisions that impact the team/department
  1. My team makes decisions based on data
  1. Leadership considers contingencies and their consequences


Work/Life

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I have input into my work schedule.
  1. I am able to schedule vacation time when I want
  1. The Company is a family-friendly place to work
  1. The Company offers flexible scheduling options.
  1. I can decline work assignments if I do not have the time for it



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: