Information Technology/IT - Employee Opinion Survey Sample #9





Measuring Information Technology/IT:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. One of our objectives is for us all to feel that [Company] is an exceptional place to work. To gauge our progress in reaching that goal, we are asking you to take time to respond to a satisfaction survey to help us identify where we are doing well and where we have opportunities to do better together.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.





Information Technology/IT

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. The IT Department keeps us informed of major changes to the software applications being used.
  1. Information Technology responds to my questions and inquiries in a timely manner.
  1. IT Department staff usually have the answers when I need help.
  1. IT Staff are good at troubleshooting issues to get to the root cause of the problem.
  1. IT Department responds quickly when equipment or software breaks down.
If [Participant Name] were to make improvements in Information Technology/IT, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Meetings

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Meetings are a useful way for employees to work together
  1. All employees are encouraged to share their input at meetings
  1. I get important and useful information from meetings
  1. We make the best use of meetings and meetings are tailored to specific needs and purposes.
  1. The Company should offer training on how to improve meeting effectiveness
If [Participant Name] were to make improvements in Meetings, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Job Content and Design

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I can adjust my job description as needed
  1. My job description accurately reflects what I do on a daily basis
  1. The job re-classification process is simple and efficient
  1. My job makes good use of my skills and abilities
  1. I am clear about the expectations of my role.
If [Participant Name] were to make improvements in Job Content and Design, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Vision

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Our manager leads with a growth-oriented mindset, driving innovation and expansion
  1. I feel I am able to formulate and implement a vision for the future of the department
  1. Able to convert the current department vision into strategic objectives/plan
  1. My manager detects problems early on and creates well-thought-out solutions to ensure the company continues to progress smoothly
  1. My manager stays ahead of the curve and guides the team towards innovative solutions and strategic decisions
If [Participant Name] were to make improvements in Vision, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Diversity

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Managers in the company genuinely support equal opportunity for women
  1. This company values the differences that exist between individuals
  1. The organization respects who I am
  1. Employees of all backgrounds are highly productive in our company.
  1. The HR Department helps in handling issues related to diversity
If [Participant Name] were to make improvements in Diversity, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Resources

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. My workplace is a physically comfortable place to work
  1. My Supervisor is effective in maximizing the potential of others
  1. The Company has the right people in the right places.
  1. I understand the budget process
  1. I can manage information and technical resources to achieve objectives
If [Participant Name] were to make improvements in Resources, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Management

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I am supported in my growth and development as a manager.
  1. My Manager sets a good example
  1. Managers encourage initiative
  1. Managers establish responsibility and accountability among employees
  1. I have enough resources and support to adequately manage my department.
If [Participant Name] were to make improvements in Management, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?