Department - Employee Opinion Survey Sample #9





Measuring Department:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. One of our objectives is for us all to feel that [Company] is an exceptional place to work. To gauge our progress in reaching that goal, we are asking you to take time to respond to a satisfaction survey to help us identify where we are doing well and where we have opportunities to do better together.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Department, Information Technology/IT, Decision Making, Safety, Hiring, Resources, Employee Relations


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Department

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Employees in our department try to help customers.
  1. Team members communicate well in the ____ department.
  1. Employees in the department are aware of the goals that need to be achieved.
  1. Our department is aligned with the overall goals of the organization.
  1. Customer service is important to employees in my department.
If [Participant Name] were to make improvements in Department, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Information Technology/IT

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I receive adequate support from the IT Department.
  1. There is adequate communication between Information Technology and our department.
  1. IT Department staff usually have the answers when I need help.
  1. The IT Department keeps us informed of major changes to the software applications being used.
  1. The IT Department maintains good documentation on any changes or issues.
If [Participant Name] were to make improvements in Information Technology/IT, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Decision Making

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Our department makes good decisions regarding the allocation of limited resources
  1. Employees I work with learn from previous bad decisions and rarely repeat them
  1. Leadership at the company is able to learn from mistakes
  1. Co-workers learn from their bad decisions and rarely repeat them
  1. Decisions are usually made with input from multiple individuals
If [Participant Name] were to make improvements in Decision Making, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Safety

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Managers pay attention to workplace safety
  1. My work environment is safe
  1. Safety is a primary concern at the Company
  1. I know what to do in an emergency situation
  1. My Supervisor would not ask me to perform an unsafe procedure
If [Participant Name] were to make improvements in Safety, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Hiring

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. The Company is successful in recruiting to fill both long-term and short-term positions
  1. The Company is good at finding the right talent for current and future work.
  1. The hiring process is efficient and easy to follow
  1. My department has adequate levels of staffing.
  1. The Company has a good pool of applicants to choose from
If [Participant Name] were to make improvements in Hiring, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Resources

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I can manage information and technical resources to achieve objectives
  1. I understand the budget process
  1. My Supervisor is effective in maximizing the potential of others
  1. The Company has the right people in the right places.
  1. I understand the process of allocating fiscal resources
If [Participant Name] were to make improvements in Resources, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Employee Relations

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. My Supervisor regularly asks how I am doing and if there is anything they can do to help
  1. There is mutual trust between Labor and Management
  1. The Company ensures that employees are well informed about any changes
  1. Human Resources helps me when I have a personnel problem.
  1. The grievance process used at the Company is fair and equitable
If [Participant Name] were to make improvements in Employee Relations, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?