Department - Pulse Survey - Sample #6





Surveys Measuring Department:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions included here:
Department, Turnover, Diversity, Communication, Performance Appraisal/Management, Systems, Initiative, Commitment, Pride/Loyalty
Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Department

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Customer service is important to employees in my department.
  1. Communication in the ____ department is good.
  1. The department manager keeps us informed of the goals for the department.
  1. My department supports diversity initiatives.
  1. Our department is aligned with the overall goals of the organization.


Turnover

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Management helps reduce turnover.
  1. I would describe my department as non-productive
  1. Some employees in my department were involuntarily terminated
  1. Employees enjoy working at the Company
  1. I would describe my department as toxic


Diversity

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Disabled workers are just as productive as abled workers
  1. Employees of all backgrounds are highly productive in our company.
  1. Employees of all genders have an equal opportunity for promotions.
  1. Company invests time and energy into building diverse, equitable, and inclusive teams.
  1. Company offers financial support for diversity programs


Communication

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Supervisors mentor others on enhancing their written communication
  1. I feel comfortable giving feedback to others even if that feedback is critical of their approach
  1. I actively seek feedback from colleagues and customers about my work.
  1. My supercisor explains issues logically, breaking down complex issues into manageable pieces of information
  1. My manager conveys priorities with right sense of urgency and importance


Performance Appraisal/Management

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Pay raises are linked to performance evaluations
  1. The Performance Management process is effective.
  1. I trust the feedback I receive from my Supervisor
  1. My Supervisor is honest and fair in my performance review
  1. The Performance Appraisal system has specific standards


Systems

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Training is implemented as a coordinated part of an overall system of employee development
  1. The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems
  1. The Company uses a systematic process for identifying employee development needs and implementing solutions
  1. The Company has an excellent employee hiring and selection system
  1. Continuity of leadership is achieved through effective succession planning


Initiative

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I feel encouraged to come up with new and better ways of doing things
  1. Senior Management at Company encourages initiative.
  1. The Company seeks to take advantage of opportunities
  1. My Supervisor capitalizes on opportunities to grow the business
  1. My supervisor encourages initiative.


Commitment

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Employees in my department enjoy working together
  1. I would recommend working at the Company to my friends
  1. Employees are committed to improving quality of services
  1. My co-workers are committed to the success of the Company
  1. I would recommend the Company as a great place to work


Pride/Loyalty

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I am glad to be working in my department.
  1. I feel like I contribute to the Company.
  1. I am glad I chose to work at this Company.
  1. This is the best place I have ever worked.
  1. I feel this is a good place to work.



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: