Department - Employee Survey Sample #8

Surveys Measuring Department:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:

Welcome to the Employee Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


Agree Unsure Disagree N/A
  1. Customer service is important to employees in my department.
  1. My team focuses on fixing the problem rather than finding someone to blame.
  1. My work group looks for ways to change processes to improve productivity.
  1. My department supports diversity initiatives.
  1. Our department does what it takes to ensure customer issues are resolved.

Information Technology/IT

Agree Unsure Disagree N/A
  1. The IT Department is quick to respond to my issues.
  1. If I have an IT problem, I know who to contact.
  1. Information Technology responds to my questions and inquiries in a timely manner.
  1. I receive adequate support from the IT Department.
  1. The IT Department keeps us informed of major changes to the software applications being used.


Agree Unsure Disagree N/A
  1. My Supervisor effectively resolves employee problems and labor issues
  1. My Supervisor is open to suggestions
  1. My Supervisor establishes responsibility and accountability in their subordinates
  1. My Supervisor tries to learn new things
  1. My Supervisor has high technical skills

Problem Solving

Agree Unsure Disagree N/A
  1. In my job I focus on problem solving instead of fault finding
  1. We work together to solve problems
  1. My Department anticipates and resolves problems
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. My team works to simplify problems to make them more manageable


Agree Unsure Disagree N/A
  1. Assessment is part of the planning process to identify organizational weaknesses and develop solutions
  1. Leadership assesses the Company human resources to promote and improve employee development opportunities
  1. Resources are organized and coordinated effectively
  1. The Company has an excellent workforce planning strategy to meet future needs
  1. The Company has long-term goals aligned with its strategic vision


Agree Unsure Disagree N/A
  1. All materials are stored safely and securely.
  1. Managers discipline employees for performing work in a way that increases risk to themselves or others.
  1. The company regularly communicates important standards and regulations.
  1. Management has communicated to me the importance of managing risk.
  1. The company offers regular training on the risks and regulations that need to be followed.


Agree Unsure Disagree N/A
  1. The Company is a good employer to work for.
  1. This is the best place I have ever worked.
  1. This organization actively contributes to the community.
  1. I feel like I am able to help my department.
  1. I feel like I contribute to the Company.


Agree Unsure Disagree N/A
  1. The Company focus is clearly on customers and the development of innovative products
  1. Our Company is committed to providing competitive products and services
  1. Labor and Management work together to achieve the Company vision
  1. A shared vision is developed with various stakeholders
  1. Management is able to communicate a shared vision of the Company to all employees


Agree Unsure Disagree N/A
  1. Workplace policies and procedures are fair to all employees
  1. Employees have equal access to training and promotion opportunities
  1. Employees have equal access to facilities and equipment
  1. Employees are treated with respect regardless of their positions/jobs.
  1. My Supervisor supports efforts to ensure that all employees are treated equally

General Open Ended Questions

  1. What are the top three challenges you face in your job?

  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:

  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:

  4. In your opinion, what are positive aspects of [Company]?

  5. What is the most important thing you would like to see [Company] do to improve as a place to work?

  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?

  7. Please enter any final comments you would like to share.


Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:

  2. Years of Service:

  3. Your location:

  4. Your shift: