Department - Employee Opinion Survey Sample #10

Surveys Measuring Department:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:

Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.


  • Collaboration is encouraged in our department.
  • My department respects individuals and values their differences.
  • Employees in the department are aware of the goals that need to be achieved.
  • Our department uses performance measures to assess progress towards important goals.
  • Employees in our department try to help customers.
If the Company were to make improvements in Department, what are your suggestions for how we can improve this?

Human Resources

  • The HR department has communicated benefit updates and changes regularly and clearly.
  • I have confidence in the HR department to resolve payroll and benefit issues.
  • Information from Human Resources is informative, relevant/timely and consistent.
  • The Human Resources staff is accessible and responsive when I need assistance.
  • CompanyName has adequate HR staff and resources to meet the company's needs.
If the Company were to make improvements in Human Resources, what are your suggestions for how we can improve this?

Information Technology/IT

  • If I have an IT problem, I know who to contact.
  • Information Technology responds to my questions and inquiries in a timely manner.
  • The IT Department keeps us informed of major changes to the software applications being used.
  • Information Technology staff at this Company are easy to approach with a work related problem.
  • IT Department responds quickly when equipment or software breaks down.
If the Company were to make improvements in Information Technology/IT, what are your suggestions for how we can improve this?


  • I can speak freely to my supervisor on a variety of topics
  • Managers communicate a clear sense of direction for my organization.
  • Co-Workers are willing to listen to my ideas
  • Information and knowledge are freely shared at the Company
  • Decisions are clear and are communicated effectively organization-wide.
If the Company were to make improvements in Communication, what are your suggestions for how we can improve this?


  • We are encouraged to take advantage of training inhouse and outside the company to improve our skill levels
  • Innovative solutions are encouraged in our department.
  • My manager encourages us to find solutions that are "outside of the box".
  • My Supervisor wants us to avoid wasting supplies
  • Our department finds efficient and innovative ways to solve problems
If the Company were to make improvements in Resourcefulness, what are your suggestions for how we can improve this?


  • Everyone has a chance to be recognized.
  • I understand the Company reward philosophy and processes
  • Performance incentives are clearly linked to standards and goals
  • The rewards and recognition I receive are attractive and competitive
  • In this Company people are rewarded according to their job performance
If the Company were to make improvements in Rewards/Recognition, what are your suggestions for how we can improve this?

Wellness Program

  • The Company is committed to a healthy workforce
  • The Company wellness program focuses on preventive care, quality of life, and employee satisfaction
  • I would encourage others to use the wellness program
  • The Company wellness program is personal and confidential
  • I feel confident in using the wellness program
If the Company were to make improvements in Wellness Program, what are your suggestions for how we can improve this?