Adaptability |
- Flexible and open to new ideas and encourages others to value change.
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- Able to quickly learn new ways of performing their job.
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- Able to work effectively with new people and new teams.
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- Ability to recognize the potential benefits of change, and create an infrastructure which supports change.
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- Performs a wide range of tasks, responds to changes in direction and priorities and accepts new challenges, responsibilities, and assignments.
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What are your suggestions for how can make improvements in Adaptability?
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Punctuality |
- Avoids making personal phone calls during working hours.
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- Conducts appointments at scheduled start time.
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- Starts the workday when scheduled.
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- Maintains an efficient schedule of activities.
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- Invoices clients on a timely basis.
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What are your suggestions for how can make improvements in Punctuality?
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Attitude |
- Shows by their actions that they trust in the positive intentions of others.
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- Works to eliminate unnecessary work or barriers that get in others' way.
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- Treats all people fairly and with respect.
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- Contributes to a positive and fun work environment.
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- Builds open and trusting relationships.
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What are your suggestions for how can make improvements in Attitude?
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Decision Making |
- Exercises good judgment by making sound and informed decisions.
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- Is able to make decisions quickly.
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- Seeks input from key people who should be involved in, or will be affected by, decisions
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- Coaches team members individually when "poor" decisions are made; helps them see what could have been done differently
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- Asks for additional information when making critical decisions.
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What are your suggestions for how can make improvements in Decision Making?
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Commitment To Result |
- Maintains persistence and dedication to achieving results.
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- Creates a sense of urgency among the store team members to complete activities, which drive sales.
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- Able to focus on a task even when working alone.
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- Takes immediate action toward goals.
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- Coordinates all department activities into a cohesive team effort.
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What are your suggestions for how can make improvements in Commitment To Result?
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Technical |
- Demonstrates mastery of the technical competencies required in his/her work.
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- Willingly shares information and expertise; sought out as resource by others
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- Is naturally sought out by people outside his/her particular area for advice and opinion on a broad range of matters - not necessarily solely legal advice.
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- Seeks information from others as needed.
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- Is knowledgeable of procedures or systems necessary for the job.
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What are your suggestions for how can make improvements in Technical?
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Customer Focus |
- Develops good rapport and trust with the customer.
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- Does not hesitate to address customer concerns or complaints.
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- Ensures all customer commitments and requirements are met or exceeded.
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- Maintains positive customer relationships.
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- Asks questions and listens carefully to determine customer needs and to ensure that the customer's needs are met.
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What are your suggestions for how can make improvements in Customer Focus?
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Partnering/Networking |
- Creates value within the Company by building networks.
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- Partners with peers to obtain influence within the Company.
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- Seeks to reduce institutional roadblocks to information sharing.
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- Maintains infrastructure to support partnerships and networks.
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- Forges mutually beneficial relationships between individuals with diverse backgrounds.
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What are your suggestions for how can make improvements in Partnering/Networking?
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Others |
- Respects the opinions of other employees.
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- Is able to see issues from others' perspectives.
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- Works effectively with people from other departments.
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- Forms working relationships with employees from other departments.
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- ...treats others with respect and dignity.
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What are your suggestions for how can make improvements in Others?
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Vision |
- Leads employees in new directions.
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- Expresses the Company vision in a way that is easily understood and adopted by employees.
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- Demonstrates consistency between words and actions
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- Develops action plans to align his/her work with the goals of the organization
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- Communicates the vision and strategy of [Company]
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What are your suggestions for how can make improvements in Vision?
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