Quality - Employee Survey Sample #8





Surveys Measuring Quality:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Quality, Customer Service, Resourcefulness, Commitment, Innovation, Feedback/Guidance, Benefits, Corporate Culture, Diversity, Rewards/Recognition


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.



Quality

 Agree Unsure Disagree N/A
  1. The people in my team are committed to doing quality work
  1. Methods are in place to identify production problems
  1. My quality work instructions provide meaningful guidance on how to accurately perform my job duties.
  1. Management supports and encourages finding ways to improve the quality of work products.
  1. Managers try to prevent production problems before they occur


Customer Service

 Agree Unsure Disagree N/A
  1. Our team’s current activities reflect a strong focus on the customer
  1. The corporate culture emphasizes customer service
  1. My supervisor is focused on improving customer service.
  1. Service is responsive and meets the needs of customers
  1. I understand the relationship between my service to internal/external customers and Company's success.


Resourcefulness

 Agree Unsure Disagree N/A
  1. The company offers rewards for innovative thinking
  1. We are able to produce quality results with limited resources
  1. We are encouraged to think of new ways to solve problems.
  1. We are encouraged to do more with less
  1. Employees in my department are committed to fixing issues and solving problems


Commitment

 Agree Unsure Disagree N/A
  1. Employees in my department are committed to the Company and want to remain here
  1. I would recommend working at the Company to my friends
  1. Employees in my department enjoy working together
  1. I would recommend the Company as a great place to work
  1. My co-workers are committed to the success of the Company


Innovation

 Agree Unsure Disagree N/A
  1. I am aware of innovative technologies that we may want to utilize at the company
  1. Employees in my department are encouraged to create innovative solutions to problems
  1. Departments that are innovative are rewarded for their efforts
  1. My innovative ideas are recognized and rewarded
  1. Attending industry conferences helps expose me to innovations by other companies


Feedback/Guidance

 Agree Unsure Disagree N/A
  1. I see my role to include mentoring and coaching others.
  1. I actively seek feedback from colleagues and customers about my work.
  1. I am comfortable giving feedback to others.
  1. I receive adequate feedback and guidance.
  1. I am given clear instructions and objectives.


Benefits

 Agree Unsure Disagree N/A
  1. I recognize my benefits are part of an employee total compensation program
  1. I think the benefits offered by the Company meet my needs
  1. The premiums for benefits are reasonable
  1. The Company offers better benefits than other companies
  1. The Company offers benefits that exceed industry standards


Corporate Culture

 Agree Unsure Disagree N/A
  1. The Company new employee orientation includes information about our culture
  1. Employees are generally friendly and willing to help you if needed
  1. CompanyName has an image of a high quality company.
  1. The organizational culture enhances employee commitment
  1. People enjoy working for the Company


Diversity

 Agree Unsure Disagree N/A
  1. I feel respected and valued by my teammates in terms of diversity, equity, and inclusion.
  1. This company values the differences that exist between individuals
  1. Employees of all races have an equal opportunity for promotions.
  1. The HR Department helps in handling issues related to diversity
  1. Employees of all genders have an equal opportunity for promotions.


Rewards/Recognition

 Agree Unsure Disagree N/A
  1. I am recognized whenever I do a good job
  1. I am rewarded for exceeding my goals
  1. My rewards package is representative of my job performance
  1. I am made to feel that I am an important part of the Company
  1. Performance incentives are clearly linked to standards and goals




General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?

  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: