Quality- Employee Opinion Survey Sample #9





Surveys Measuring Quality:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. One of our objectives is for us all to feel that [Company] is an exceptional place to work. To gauge our progress in reaching that goal, we are asking you to take time to respond to a satisfaction survey to help us identify where we are doing well and where we have opportunities to do better together.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Quality, Risk, Security, Systems, Adaptability, Stress, Vision, Diversity


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.




Quality

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Methods are in place to identify production problems
  1. The people in my team are committed to doing quality work
  1. The Company's image is that of a high quality Employer.
  1. Management places importance on quality work.
  1. Continuous learning and improvement helps the Company respond to Change and achieve success
If [Participant Name] were to make improvements in Quality, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Risk

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. We receive safety training on a regular basis.
  1. I know how to report compliance issues and am comfortable doing so.
  1. The company takes compliance with regulations and standards seriously.
  1. The identification and evaluation of risk is an important part of my job.
  1. The Company has a reporting process to communicate wrongdoing, unethical behavior or fraud in the workplace.
If [Participant Name] were to make improvements in Risk, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Security

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Our department/company conducts regular security tests/inspections.
  1. My co-workers know about--and understand--the emergency action plan.
  1. Our security system has appropriate access controls.
  1. We discuss office security regularly during monthly planning meetings.
  1. Our department/company has an emergency action plan.
If [Participant Name] were to make improvements in Security, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Systems

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Training is implemented as a coordinated part of an overall system of employee development
  1. The Company has an excellent employee hiring and selection system
  1. Managers are skilled and trained in the various systems to help employees when needed
  1. The Quality Management system in place helps us achieve compliance with ISO 9001 and other models for quality systems
  1. The Company uses a systematic process for identifying employee development needs and implementing solutions
If [Participant Name] were to make improvements in Systems, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Adaptability

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. My manager is flexible and open to new ideas and encourages others to embrace change
  1. Management is able to adjust rapidly to new situations
  1. Management is able to adjust rapidly to new situations
  1. My manager recognizes changes in the environment
  1. I can easily adjust tactics and strategies when necessary
If [Participant Name] were to make improvements in Adaptability, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Stress

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. My work schedule is flexible enough to meet my needs
  1. I can change how I work if I want to
  1. I do not fear losing my job
  1. I rarely experience stress here
  1. I have a relaxed and positive outlook
If [Participant Name] were to make improvements in Stress, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Vision

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. Senior leadership creates and executes a strategic vision that drives the company's growth forward
  1. The Company focus is clearly on customers and the development of innovative products
  1. My manager crafts a compelling vision that motivates employees to align their efforts with the organization's goals
  1. Able to convert the current department vision into strategic objectives/plan
  1. Manager effectively support a positive vision for the future that increases market share and the bottom line
If [Participant Name] were to make improvements in Vision, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Diversity

Strongly
Disagree
1
Disagree
2
Agree
3
Strongly
Agree
4
  1. I feel respected and valued by my teammates in terms of diversity, equity, and inclusion.
  1. Company offers financial support for diversity programs
  1. Employees of all genders have an equal opportunity for promotions.
  1. Employees of all backgrounds are highly productive in our company.
  1. I have the same opportunity to succeed as others with similar education and experience.
If [Participant Name] were to make improvements in Diversity, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?