Quality - Pulse Survey - Sample #6





Surveys Measuring Quality:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions include:
Quality, Innovation, Feedback/Guidance, Job Content and Design, Equipment, Career Development, Professionalism, Teamwork, Supervision, Employee Development
Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Quality

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The people in my team are committed to doing quality work
  1. Management places importance on quality work.
  1. Managers try to prevent production problems before they occur
  1. My quality work instructions provide meaningful guidance on how to accurately perform my job duties.
  1. The Company's image is that of a high quality Employer.


Innovation

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I listen to customer feedback and incorporate their ideas into the procedures used here
  1. My manager views setbacks as opportunities to innovate in other ways
  1. My manager encourages innovative thinking among the employees
  1. The Company supports innovative processes developed by employees
  1. Employees in my department are encouraged to be innovative


Feedback/Guidance

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I do not feel micro-managed.
  1. I am given clear instructions and objectives.
  1. I actively seek feedback from colleagues and customers about my work.
  1. I receive adequate feedback and guidance.
  1. I receive mentoring and coaching from my superior.


Job Content and Design

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The job re-classification process is simple and efficient
  1. I can make positive suggestions and improve how the Company operates
  1. My job makes good use of my skills and abilities
  1. I am clear about the expectations of my role.
  1. My job description accurately reflects what I do on a daily basis


Equipment

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Employees at the Company perform routine inspection and regular maintenance on the equipment
  1. I feel comfortable operating trucks of various sizes and weights
  1. The equipment I have to operate is save and operational
  1. Employees in my department comply with safety protocols and procedures
  1. All employees in my department conduct pre- and post-trip assessments of the equipment


Career Development

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Employees are required to create their own Individual Development Plan.
  1. My supervisor works with me to develop my Individual Development Plan
  1. My Supervisor has taken an interest in my career development
  1. My manager discusses my career path with me.
  1. Job promotions are awarded fairly and without bias


Professionalism

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Employees treat each other with courtesy and respect
  1. Employees pay attention to the speaker in meetings
  1. Customers receive professional service
  1. Employees maintain an appropriate appearance
  1. Tasks that are assigned get completed


Teamwork

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. At this company, work groups cooperate with each other to minimize unnecessary work.
  1. Colleagues shares relevant information, ideas, opinions, and feelings with other district team members
  1. Team members demonstrate compassion and respect for others through actions
  1. Colleagues are willing to listen to the ideas of other team members
  1. Our team fosters open communication


Supervision

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My supervisor communicates effectively to avoid issues, conflicts and errors on the job
  1. My Supervisor communicates the actions necessary for me to take to achieve organizational objectives
  1. My supervisor decides what supplies need to be purchased
  1. Managers have a strong work ethic that inspires others
  1. My manager responds positively to innovative ideas and suggestions from subordinates


Employee Development

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Senior managers mentor junior employees
  1. Having a mentor is important to me.
  1. Job promotions are based on merit.
  1. I have access to continuous training opportunities
  1. The company offers a good balance of in-person and online training



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: