Quality- Employee Opinion Survey Sample #10

Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

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Quality

• Methods are in place to identify production problems
• Managers try to prevent production problems before they occur
• Management places importance on quality work.
• The Company's image is that of a high quality Employer.
• Continuous learning and improvement helps the Company respond to Change and achieve success

If the Company were to make improvements in Quality, what are your suggestions for how we can improve this?

Job Security

If the Company were to make improvements in Job Security, what are your suggestions for how we can improve this?

Customer Service

• Service is responsive and meets the needs of customers
• My supervisor is focused on improving customer service.
• Our team’s current activities reflect a strong focus on the customer
• Managers are focused on improving customer service
• I understand the relationship between my service to internal/external customers and Company's success.

If the Company were to make improvements in Customer Service, what are your suggestions for how we can improve this?

Change

• The Leadership keeps a focus on where the Company needs to go
• My Supervisor motivates others to follow new processes
• The Leadership involves employees when making significant changes
• My Department is able to adjust rapidly to a new way of operating
• The Company is pro-active in implementing changes to address challenges and opportunities

If the Company were to make improvements in Change, what are your suggestions for how we can improve this?

Resourcefulness

• We are able to produce quality results with limited resources
• The company offers bonuses to those who can help improve the bottom line
• Employees in my department take the initiative to address problems immediately
• We always look for ways in which something can be done
• Employees in my department are committed to fixing issues and solving problems

If the Company were to make improvements in Resourcefulness, what are your suggestions for how we can improve this?

Leadership

• Senior executives provide good leadership to the organization.
• Managers use knowledge of individual strengths, weaknesses, and style to facilitate effective learning.
• My supervisor has the trust and support of the supervisor and district core teams
• My manager avoids vague statements; instead, explains what worked and why or what needs improvement and how.
• My team leader gives direct, constructive, and actionable feedback.

If the Company were to make improvements in Leadership, what are your suggestions for how we can improve this?

Global

• The Company is effective in marketing and distributing its products globally
• The Company is aware of market factors that affect us at a global level
• My Supervisor understands the geo-political business environment
• The Company understands the geo-political business environment
• The Company effectively recruits employees with a global perspective

If the Company were to make improvements in Global, what are your suggestions for how we can improve this?

Reorganization

• The reorganization has increased productivity
• The reorganization has streamlined our business processes.
• The Company is effective in reorganizing to meet new business challenges and opportunities
• The reorganization significantly altered how I do my job
• I still have questions regarding the recent reorganization.

If the Company were to make improvements in Reorganization, what are your suggestions for how we can improve this?