hr-survey.com

Quality- Employee Opinion Survey Sample #10





Surveys Measuring Quality:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.



Quality

  • Management supports and encourages finding ways to improve the quality of work products.
  • Managers try to prevent production problems before they occur
  • The people in my team are committed to doing quality work
  • The Company's image is that of a high quality Employer.
  • Management places importance on quality work.
If the Company were to make improvements in Quality, what are your suggestions for how we can improve this?

Job Security

If the Company were to make improvements in Job Security, what are your suggestions for how we can improve this?

Customer Service

  • Service is responsive and meets the needs of customers
  • Managers are focused on improving customer service
  • Our team’s current activities reflect a strong focus on the customer
  • The training I receive reinforces customer focus
  • My supervisor is focused on improving customer service.
If the Company were to make improvements in Customer Service, what are your suggestions for how we can improve this?

Change

  • Managers are effective in addressing resistance to change
  • My supervisor supports organizational changes.
  • My Supervisor motivates others to follow new processes
  • The Leadership involves employees when making significant changes
  • Management is able to implement a vision and mission
If the Company were to make improvements in Change, what are your suggestions for how we can improve this?

Resourcefulness

  • My manager encourages us to find solutions that are "outside of the box".
  • Efficiency is encouraged
  • My coworkers are good at finding ways to get things done
  • Our company uses analytics when making decisions
  • Leaders recognize and reward those who are innovative/creative
If the Company were to make improvements in Resourcefulness, what are your suggestions for how we can improve this?

Leadership

  • The Leadership promotes team morale and builds organizational commitment
  • Leadership is able to implement ideas and suggestions.
  • Leadership at the Company encourages initiative and risk taking
  • The Leadership helps maximize business results
  • Leaders are open to feedback from multiple perspectives
If the Company were to make improvements in Leadership, what are your suggestions for how we can improve this?

Global

  • The Company is effective in focusing on the Global marketplace
  • Leadership identifies key issues affecting the Company at a global level
  • The Company effectively recruits employees with a global perspective
  • Cultural differences are easily overcome
  • The Company is aware of market factors that affect us at a global level
If the Company were to make improvements in Global, what are your suggestions for how we can improve this?

Reorganization

  • The reorganization significantly altered how I do my job
  • My input was recognized and accepted during this reorganization.
  • I am clear on who my key customers are and the service I need to provide them
  • I am happy with my new job assignments.
  • The reorganization has helped our department become more efficient.
If the Company were to make improvements in Reorganization, what are your suggestions for how we can improve this?