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Quality - Employee Opinion Survey Sample #4





Surveys Measuring Quality:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the [Company] Employee Survey. Our objective is to understand and express the values which will ensure [Company] is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Dimensions Included:
Quality, Innovation, Feedback/Guidance, Supervision, Career Development, Employee Development, Professionalism, Teamwork, Job Content and Design, Equipment
Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

Edit this Survey
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Quality

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Management supports and encourages finding ways to improve the quality of work products.
  1. Managers try to prevent production problems before they occur
  1. Management places importance on quality work.
  1. Methods are in place to identify production problems
  1. The Company's image is that of a high quality Employer.
If [Participant Name] were to make improvements in Quality, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Innovation

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Our team values and fosters innovative contributions from all employees.
  1. Our department encourages innovative ideas from employees.
  1. Employees at the company show flexibility and willingness to adapt to new approach and changing market conditions.
  1. Employees search for opportunities and innovative ways to improve the organization.
  1. Our department establishes and monitors key performance indicators (KPIs) for innovation.
If [Participant Name] were to make improvements in Innovation, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Feedback/Guidance

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I am given clear instructions and objectives.
  1. I receive adequate feedback and guidance.
  1. I actively seek feedback from colleagues and customers about my work.
  1. I am comfortable giving feedback to others.
  1. I receive mentoring and coaching from my superior.
If [Participant Name] were to make improvements in Feedback/Guidance, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Supervision

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My supervisor listens to the concerns of employees
  1. My supervisor motivates others through persuasion rather than coercion
  1. I feel my supervisor decides the best approach to perform jobs that have some level of risk
  1. Tasks are regularly assigned based on seniority
  1. Supervisors determine appropriate staffing levels for the job
If [Participant Name] were to make improvements in Supervision, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Career Development

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I am able to participate in certification training.
  1. There is opportunity for me to advance at the Company
  1. My development goals are structured to ensure they reflect department interests and organizational needs.
  1. Individual development plans are included with the annual performance appraisals.
  1. My supervisor discusses potential career paths with me and helps me evaluate which ones align with my strengths.
If [Participant Name] were to make improvements in Career Development, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Employee Development

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I am continuously learning and trying to improve myself
  1. Employees are encouraged to seek professional development
  1. Employee development program courses are aligned with the organization's overall goals and objectives
  1. Employees are encouraged to take the initiative and contribute ideas that influence team or organizational outcomes.
  1. Managers encourage cross-training to promote collaboration and reduce the influence of departmental silos.
If [Participant Name] were to make improvements in Employee Development, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Professionalism

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Employees in my department take their work seriously
  1. Employees maintain an appropriate appearance
  1. My Manager always acts with professionalism
  1. Politics and gossip do not play a major role at the Company
  1. Employees treat each other with courtesy and respect
If [Participant Name] were to make improvements in Professionalism, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Teamwork

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The team leader solicits and implements ideas from all appropriate team members and uses these ideas to help accomplish market goals
  1. I am able to help the team make good decisions even under conditions of uncertainty
  1. My manager encourages, promotes and rewards teamwork and collaboration for improved performance
  1. People demonstrate a willingness to work with the team
  1. At this company, work groups cooperate with each other to minimize unnecessary work.
If [Participant Name] were to make improvements in Teamwork, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Job Content and Design

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I am clear about the expectations of my role.
  1. The job re-classification process is simple and efficient
  1. Overall, my workload is reasonable.
  1. My job makes good use of my skills and abilities
  1. I can make positive suggestions and improve how the Company operates
If [Participant Name] were to make improvements in Job Content and Design, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Equipment

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Employees at the Company perform routine inspection and regular maintenance on the equipment
  1. Our department has the right number of ramps, plates, and bumpers.
  1. Employees in my department regularly check and maintain equipment
  1. Employees in my department regularly perform preventative maintenance
  1. Employees in my department follow instructions well
If [Participant Name] were to make improvements in Equipment, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?






  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:

  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?

  4. What changes do you see [Company] making in order to raise the standards?

  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:

  6. What do you like best about working for [Company]?

  7. What do you like least about working for [Company]? How could it be improved?

  8. Use the space below to enter any final comments you would like to be noted: