Quality - Employee Opinion Survey Sample #4





Surveys Measuring Quality:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the [Company] Employee Survey. Our objective is to understand and express the values which will ensure [Company] is an exceptional place to work. We are asking you to take time to respond to this survey to help us identify where we are doing well and where we have opportunities to do better.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

Please be honest, constructive and thoughtful in your responses. The results of this survey will be used to help drive our future success. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team



Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.





Quality

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Management supports and encourages finding ways to improve the quality of work products.
  1. The Company's image is that of a high quality Employer.
  1. The people in my team are committed to doing quality work
  1. Continuous learning and improvement helps the Company respond to Change and achieve success
  1. Management places importance on quality work.
If [Participant Name] were to make improvements in Quality, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Innovation

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. My department successfully implements innovative processes
  1. I have access to tools and technologies that enhance my ability to innovate
  1. Feedback from customers can be the catalyst for innovative ideas
  1. I am able to experiment and take risks to try new things
  1. Attending industry conferences helps expose me to innovations by other companies
If [Participant Name] were to make improvements in Innovation, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Feedback/Guidance

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I see my role to include mentoring and coaching others.
  1. I receive mentoring and coaching from my superior.
  1. I receive adequate feedback and guidance.
  1. I actively seek feedback from colleagues and customers about my work.
  1. I do not feel micro-managed.
If [Participant Name] were to make improvements in Feedback/Guidance, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Supervision

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Managers have a strong work ethic that inspires others
  1. Supervisors review performance against established measures
  1. My manager adopts a measured approach to resolving workplace issues, ensuring that actions are not taken hastily
  1. Supervisors perform thorough and timely employee performance appraisals
  1. My supervisor asks me for my ideas and opinions
If [Participant Name] were to make improvements in Supervision, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Career Development

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. There is opportunity for me to advance at the Company
  1. Employees are required to create their own Individual Development Plan.
  1. I have been given more responsibilities since when I started
  1. I have the skills needed to advance my career.
  1. My supervisor works with me to develop my Individual Development Plan
If [Participant Name] were to make improvements in Career Development, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Employee Development

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Future leaders are developed from within the Company
  1. I think the Company offers excellent training opportunities
  1. I have many opportunities to learn new things
  1. The Company offers regular workshops and seminars to help keep employees informed of the latest technology
  1. The Company lets employees know what training is available.
If [Participant Name] were to make improvements in Employee Development, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Professionalism

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. Tasks that are assigned get completed
  1. Politics and gossip do not play a major role at the Company
  1. Employees pay attention to the speaker in meetings
  1. Employees treat each other with courtesy and respect
  1. Customers receive professional service
If [Participant Name] were to make improvements in Professionalism, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Teamwork

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The team leader seeks and listens to other's contributions
  1. Team members share pertinent information with all members of the team
  1. The team overall is open to the perspectives/viewpoints of team members
  1. Our team environment facilitates good rapport between team members
  1. Team members treat each other with respect
If [Participant Name] were to make improvements in Teamwork, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Job Content and Design

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. The job re-classification process is simple and efficient
  1. Overall, my workload is reasonable.
  1. My job makes good use of my skills and abilities
  1. I am clear about the expectations of my role.
  1. I can make positive suggestions and improve how the Company operates
If [Participant Name] were to make improvements in Job Content and Design, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

Equipment

Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
  1. I perform routine inspection and preventative maintenance on assigned equipment
  1. Employees in my department comply with safety protocols and procedures
  1. My Supervisor can operate the equipment and train others
  1. My Supervisor is aware of the Company's safety policies
  1. Employees in my department regularly check and maintain equipment
If [Participant Name] were to make improvements in Equipment, which item do you think should be emphasized most over the next two years in order to make us a more effective organization. Type the number here: What are your suggestions for how we can improve this?

  1. On a scale of Excellent to Poor, how would you rate your overall employment with [Company] and why?






  2. Would you refer others who are seeking employment to [Company]?


    Please provide explanation:


  3. If you had an opportunity to make any change you wanted to make [Company] a better place to work, what one improvement would you make?


  4. What changes do you see [Company] making in order to raise the standards?


  5. I feel good about my continued employment with [Company].


    If no, please provide explanation:


  6. What do you like best about working for [Company]?


  7. What do you like least about working for [Company]? How could it be improved?


  8. Use the space below to enter any final comments you would like to be noted: