Quality - Employee Attitude Survey Sample #5





Surveys Measuring Quality:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Attitude Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions Included:
Quality, Decision Making, Problem Solving, Flexibility, Change, Resourcefulness, Leadership, Supervisor, Corporate Culture
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team






Quality

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Management places importance on quality work.
  1. Managers try to prevent production problems before they occur
  1. The people in my team are committed to doing quality work
  1. Continuous learning and improvement helps the Company respond to Change and achieve success
  1. My quality work instructions provide meaningful guidance on how to accurately perform my job duties.


Decision Making

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My coworkers are able to make effective decisions on their own.
  1. I always consider pros- and cons- before making a decision
  1. Our department tries to develop alternative courses of action and choose based on an analysis of costs and benefits
  1. My supervisor remains calm when making important or difficult decisions.
  1. My supervisor asks for additional information when making critical decisions


Problem Solving

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Leaders identify problems, collect information from various sources, and synthesize that information into effective solutions
  1. In my job I focus on problem solving instead of fault finding
  1. My team works to simplify problems to make them more manageable
  1. We work together to solve problems
  1. We resolve issues in our organization without resorting to blame, anger, or retribution.


Flexibility

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The HR Department has successfully implemented the changes proposed in the re-organization.
  1. My colleagues innovate skills and modify behaviors to remain flexible in addressing important issues.
  1. Employees are willing to move to other positions within the Company
  1. My manager is able to remain calm when dealing with multiple issues.
  1. The supervisor is agile and versatile when responding to critical issues.


Change

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Managers are effective in addressing resistance to change
  1. Management is able to implement a vision and mission
  1. The Company is pro-active in implementing changes to address challenges and opportunities
  1. My Department is able to adjust rapidly to a new way of operating
  1. The Leadership involves employees when making significant changes


Resourcefulness

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Our company uses analytics when making decisions
  1. We always look for ways in which something can be done
  1. Our company finds efficient and innovative ways to solve problems
  1. My Department is able to solve problems that arise using a variety of alternatives that meet unique situations
  1. Employees in my department are encouraged to build relationships across departments


Leadership

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Leadership promotes team morale and builds organizational commitment
  1. The Leadership helps maximize business results
  1. Leaders are open to feedback from multiple perspectives
  1. I feel confident in the Company leadership
  1. The Leadership fosters organizational commitment, team spirit, and pride in working for the Company


Supervisor

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Supervisor recognizes those who have exceeded expectations
  1. My Supervisor provides useful and constructive feedback to employees
  1. My Supervisor performs thorough and timely employee performance appraisals
  1. My Supervisor facilitates conversations where each person can be heard
  1. My Supervisor is sought after for advice in a variety of situations


Corporate Culture

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The organizational culture enhances employee commitment
  1. I believe that Company's open door policy is effective.
  1. CompanyName has an image of a high quality company.
  1. The Company is a good community neighbor
  1. Employees are generally friendly and willing to help you if needed



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: