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Quality - Employee Attitude Survey Sample #5





Surveys Measuring Quality:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Attitude Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions Included:
Quality, Decision Making, Problem Solving, Flexibility, Change, Resourcefulness, Leadership, Supervisor, Corporate Culture
We encourage everyone to complete the survey. Please be honest, constructive and thoughtful in your input. The survey is designed to help us understand more about your thoughts and needs to make this a great company.

The results of this survey will be used to help drive our future success. We will report back to you about what you have said and what we plan to do about it. If you have any questions about the process please contact [Contact Person].

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team
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Quality

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My quality work instructions provide meaningful guidance on how to accurately perform my job duties.
  1. Management places importance on quality work.
  1. Management supports and encourages finding ways to improve the quality of work products.
  1. The Company's image is that of a high quality Employer.
  1. The people in my team are committed to doing quality work


Decision Making

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My manager coaches team members individually when "incorrect" decisions are made which helps them to see what could have been done differently.
  1. Co-workers defers decisions upwards only when necessary and appropriate
  1. Colleagues in my department are willing to question entrenched beliefs or norms that may limit creativity or hinder progress.
  1. Our manager understands how personal preferences or blind spots may skew judgment and takes appropriate steps to compensate.
  1. My supervisor relates and compares information from different sources to identify possible cause-and-effect relationships.


Problem Solving

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The project leader plans the order of actions, considering any interdependent steps.
  1. The team leader chooses a diverse group with relevant expertise and perspectives for a brainstorming session.
  1. The project manager reacts to unforeseen consequences of implemented solutions to problems.
  1. Senior leadership are able to solve difficult problems with ease.
  1. I believe I have an attitude of "owning a problem" that comes to my attention, rather than "passing the buck"


Flexibility

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Our team responds to the various needs of other colleagues and departments.
  1. Our department supports a culture that values flexibility, continuous improvement and innovation.
  1. Senior leadership is flexible in adjusting to the demands of the market place.
  1. Our company fosters a culture of flexibility and agility.
  1. Coworkers are flexible in responding to customer needs.


Change

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The Leadership keeps a focus on where the Company needs to go
  1. Managers are effective in addressing resistance to change
  1. My supervisor supports organizational changes.
  1. My Supervisor motivates others to follow new processes
  1. The Company is pro-active in implementing changes to address challenges and opportunities


Resourcefulness

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Employees in my department take the initiative to address problems immediately
  1. We are encouraged to think of new ways to solve problems.
  1. Our company finds efficient and innovative ways to solve problems
  1. Employees in my department are committed to fixing issues and solving problems
  1. The company emphasizes reducing waste and inefficient work practices


Leadership

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My manager allocates as much time as needed for task completion.
  1. Our team leader demonstrates hard work and excellence every day.
  1. The project leader influences the organization.
  1. My supervisor responds to performance feedback, identifying development opportunities (i.e., training) related to current job.
  1. Our manager accepts responsibility for organizational performance.


Supervisor

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Supervisor motivates others to follow new processes
  1. My Supervisor holds staff accountable for completing tasks on time
  1. My Supervisor encourages good working relationships between employees
  1. My Supervisor establishes responsibility and accountability in their subordinates
  1. My Supervisor demonstrates empathy, respect, and openness to employees


Corporate Culture

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Leaders provide feedback in a thoughtful, empathetic manner that prioritizes growth and development.
  1. The Company new employee orientation includes information about our culture
  1. Employees defer to supervisors and senior leaders for final decision-making.
  1. The selection process for promotions is handled fairly.
  1. Employees feel safe to voice concerns without fear of retaliation or dismissal.



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: